Customer Ratings & Reviews
- Model:
- MG11H2020CT
- |
- SKU:
- 8578027
Customer reviews
Rating 4.3 out of 5 stars with 2324 reviews
(2,324 customer reviews)Rating by feature
- Performance4.3
Rating 4.3 out of 5 stars
- Cook Settings4.3
Rating 4.3 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers admire the 1.1 Cu. Ft. Countertop Microwave with Grilling Element for its size, ease of use, and grilling capabilities, frequently praising the interior and heating performance. Many appreciate the microwave's features and appearance, while some find the price reasonable. However, negative feedback focuses on the noise level and issues with the door and button quality.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Great for small space condo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have not yet used the convection selection of oven but enjoy using the microwave selection for the present. Misplaced my instruction manual which is way too insignificant and paper-thin to lose. Microwave is Not noisy for me. Needed a salesperson with some knowledge here as I am only familiar with microwave and large range oven. People who sell products these days only know "refer to manual".
I would recommend this to a friendRated 4 out of 5 stars
Works Well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far it works very well. We haven't tried the toasting part yet though.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product! Very easy to use. Cooks very well. Love the convection feature.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
good microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this counter micro wave is easy to use and does the job well.
I would recommend this to a friend - Cons mentioned:Button quality
Rated 3 out of 5 stars
flimsy, small but adequate, non intuitve functions
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.haven't used the grilling function. however, the flimsiness is very apparent to me. I thought it would be slightly larger but mostly adequate. too many functions too much self education needed. wish it was more powerful. function buttons are flimsy and difficult to press without wanting to push harder and harder
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi id33hs77,
Thank you for bringing this to our attention. I see you have some concerns with the 1.1 Cu. Ft. Countertop Microwave with Grilling Element - Stainless steel. I sincerely apologize for the inconvenience this has caused you. Please know that we value your feedback. We will continue working on improving the quality of the products we offer.
Here is a copy of the user's manual to maximize the unit's potential.
https://downloadcenter.samsung.com/content/UM/202106/20210608173638632/MG11H2020CT_AA_DE68-04270A-05_EN_210503.pdf
In case of repairs will be needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/MG11H2020CT/AA
ONE (1) YEAR PARTS AND LABOR,
TEN (10) YEARS PARTS WARRANTY FOR MAGNETRON
Samsung will charge a repair fee for replacing an accessory or repairing a cosmetic defect if the damage to the unit and/or damage to or loss of the accessory was caused by the customer. Items this stipulation covers include:
- A Dented, Scratched, or Broken Door, Handle, Out-Panel, or Control Panel
- A Broken or missing Tray, Guide Roller, Coupler, Filter, or Wire Rack
User Replaceable Parts may be sent to the customer for unit repair. If necessary, a Service Engineer can be dispatched to perform the service.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144757421
Have a great day.
^Charles
- Pros mentioned:Interior
Rated 4 out of 5 stars
Good microwave.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Interior is very nice. Exterior attractive as well. Waiting to see about longevity.
I would recommend this to a friend - Pros mentioned:Heating
Rated 5 out of 5 stars
Awesome Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have had this microwave for a few months now. I love it. It's beautiful, cleans easily and heats everything perfectly. It's just a great quality purchase!
I would recommend this to a friend - Pros mentioned:Size
Rated 4 out of 5 stars
Wonderful!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does everything a microwave should. Fits right where I needed to to. It's perfect.
I would recommend this to a friend - Pros mentioned:Size
Rated 4 out of 5 stars
Great Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is great , just the right size, the color is prefect
I would recommend this to a friendBrand response from Samsung
Posted .Samsung is happy to hear that you've found the perfect microwave for you, Family006. ^Lo
- Cons mentioned:Noise level
Rated 4 out of 5 stars
good but loud
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good microwave but not as quiet as I was hoping.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This my second Samsung microwave. I am very pleased with all its functions and with the ease of use.
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Microwave
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the easy use of this microwave. It is the perfect size and has many features I love
I would recommend this to a friend Rated 5 out of 5 stars
Samsung Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a really good Microwave. Not only that it can be a oven microwave it has grills on top to act like an oven. The sensors are amazing and cooks my food to the perfect amount. I really like the stainless steal finish and just matches with my kitchen. So many features that I don't even have to use my oven for many things. For such a good price I got a microwave oven.
I would recommend this to a friend- Pros mentioned:Interior
Rated 5 out of 5 stars
Samsung is awesome!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this for my boyfriend, to go along with his Samsung collection. It is a perfect addition. Works great and looks sleek and elegant!
I would recommend this to a friendBrand response from Samsung
Posted .Wow, that’s high praise, Sunshinelee, and we are so grateful! Thanks so much for the 5 stars! ^Mae
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Awesome microwave!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is amazing. Love being able to toast a bagel or toast without cutting on the broiler in my stove. Easy to use.
I would recommend this to a friend Rated 5 out of 5 stars
bought for travel trailer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.pops popcorn first try that's a Must lol haven't camped yet but when we do I will let ya know popcorn was first LOL but did excellent and that's a must !
I would recommend this to a friendRated 4 out of 5 stars
Good and Nice looking
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Time for a new one, and YES I got the right one. Being using it for the past few weeks I love it, time, temperature are calibrated, and the settings are perfect. My son can press the popcorn set and it cooks perfectly. 100% recommend the brand and model. Did not give 5 stars, because nobody or all items are perfect.
I would recommend this to a friend- Pros mentioned:Interior
Rated 3 out of 5 stars
Door sticks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really like the ceramic interior. Easy to clean. Door is not aligned right. At first it wouldn't open at all and I was prepared to return it. Then it started opening. Now it catches about 30% of the time. I may still have to exchange it.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are experiencing issues with your Samsung Microwave. I would love the opportunity to chat and see how we can help. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1142976467. We thank you for being a part of the Samsung family. ^Brad
Rated 4 out of 5 stars
Very nice for most things
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A very nice model. Has all of the features a person would normally need. It has many different settings and also does multi-stage cooking. There are two small draw backs. One is that the power level is 1000 watts so some things take a little longer to cook. Two is that there is no instant start. Both of these are fairly minor in nature and I would recommend this model to others.
I would recommend this to a friendRated 3 out of 5 stars
It's a microwave.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing exciting. It is a microwave. It's light to carry, so no issues bringing it home. Performs well. Neither thrilled or disappointed with it's function.
I would recommend this to a friendBrand response from Samsung
Posted .Hello lamdar,
Thank you for reaching out and sharing your feedback about your Samsung microwave. We are glad to hear that you have no issues with your microwaves as it performs well. You made an excellent choice for your home.
For your future reference, you may visit this link https://www.samsung.com/us/support/search/?query=microwave&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung microwave.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144550172.
-Noraina





