Customer Ratings & Reviews
- Model:
- MG11H2020CT
- SKU:
- 8578027
Rating by feature
- Performance
Rating 4.3 out of 5 stars
- Cook Settings
Rating 4.3 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
Customers are saying
Customers admire the 1.1 Cu. Ft. Countertop Microwave with Grilling Element for its size, ease of use, and grilling capabilities, frequently praising the interior and heating performance. Many appreciate the microwave's features and appearance, while some find the price reasonable. However, negative feedback focuses on the noise level and issues with the door and button quality.
This summary was generated by AI based on customer reviews.
looks great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quickly cook meals and snacks. Delivers 1000W of power with 10 power levels to help prepare a wide variety of foods. Haven't tried the grilling feature yet
I would recommend this to a friend- Cons mentioned:Noise level
Very noisy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Called Samsung and the told me to take it back but already threw out the box...it's not the fan that makes the noise but when it heats it is very loud
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Crash24814,
We appreciate you taking the time to leave us a review on the Samsung microwave. We apologize for the inconvenience of experiencing noises coming from the microwave.
To help you with this, I will provide you with a link that indicates a troubleshooting guide if the microwave is making an unusual noise.
Here's a link: https://www.samsung.com/us/support/troubleshooting/TSG01001968/.
You can also check the warranty information on this link: https://www.samsung.com/us/support/service/warranty/MG11H2020CT/AA.
If you have any questions and need further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1800-7267-864
Thank you for choosing Samsung, and have a great day!
Ticket number: 1144305819
^Rainly
Just Right for Small Kitchen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just the right size for my fairly small kitchen. Looks good,..fits in with other stainless and black appliances. Like having the "extra" feature of the grilling element. Would have given the product a fifth star, but the grilling element cycles off too often to prevent overheating. Safety feature yes, but the cycling on and off elongates trying to brown food.
I would recommend this to a friendI can explain my 3 start rating
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I gave this microwave 3 stars because although it works great my first only only lasted approx 2 years. I had to buy the same one again. because the island in my kitchen has custom framing around it. I was very disappointed that the item did not last longer.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Ginny,
Thank you for raising your concern about our product. We take pride in our products' quality, so we apologize if you encounter problems with your Microwave. We strive to create durable and quality products.
And we hope you get a better experience with our product.
Let me share your warranty coverage in case you need it in the future.
https://www.samsung.com/us/support/service/warranty/MG11H2020CT/AA
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference number:
1144789264
Thank you for choosing Samsung. Have a great day.
^^Ross
Love Samsung product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good and durable microwave. It has many features. Love it :D
I would recommend this to a friend- Pros mentioned:Size
Great Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gets the job done ! Had a microwave for over 5 years decided to finally update it and definitely glad I went with this one
I would recommend this to a friend Great Samsung Countertop Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like a charm. It's more up-to-date than my old one which was over 6 years old.
I would recommend this to a friend- Pros mentioned:Heating
Does its job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a microwave. It microwaves. Looks nice and seems to heat evenly.
I would recommend this to a friend Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well highly recommended this microwave i like using this alot works perfectly
I would recommend this to a friend- Pros mentioned:Heating
Love it
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave works incredibly well. It heats up food evenly and quick.
I would recommend this to a friendBrand response from Samsung
Posted .That's so great to hear, Jhon! Thank you so much for letting us know how happy you are with this microwave. ^Jecca
- Pros mentioned:Ease of use
Great microwave
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice microwave. Easy to use. Easy to clean. Looks nice.
I would recommend this to a friend Perfect for my needs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The first thing I noticed about this microwave is that the inside is ceramic. I believe that it will be easier to clean. I also like the kitchen timer feature. It's the perfect size for my apartment countertop. The other feature that made me decide to buy this model is the "crusty plate," it is used to brown food better, I haven't tried it yet, but it is supposed to keep pastry and pizza crust crisp. It also has a "grill" mode. Overall, it has a lot of great features, and because it was an open box special, it was a great buy for the money.
I would recommend this to a friendGreat little gadget
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, does it all. Price was great and looks nice.
I would recommend this to a friend- Pros mentioned:Size
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good little microwave for its size gets the job done
I would recommend this to a friend - Pros mentioned:Ease of use
Nice size for what I need.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and maintain. Haven't used the grilling option yet.
I would recommend this to a friend - Pros mentioned:Size
good microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave takes up less space on my counter top yet it cooks just as thoroughly and quickly as the one it has replaced.
I would recommend this to a friend - Pros mentioned:Ease of use
Great product. Easy to use.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use. Samsung always has a great product. Easy to clean.
I would recommend this to a friend Fantastic Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the price, this can't be beat. Had more features than I realized. Perfect replacement. Even better than the one I owned previously
I would recommend this to a friend- Pros mentioned:Size
Good quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed something a little smaller and this was perfect.
I would recommend this to a friend - Cons mentioned:Door
No title just me
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t like the way you set the timer the on button is hard to push the door does not open all the way
No, I would not recommend this to a friend