Customer Ratings & Reviews
- Model:
- MG11H2020CT
- SKU:
- 8578027
Rating by feature
- Performance
Rating 4.3 out of 5 stars
- Cook Settings
Rating 4.3 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
Customers are saying
Customers admire the 1.1 Cu. Ft. Countertop Microwave with Grilling Element for its size, ease of use, and grilling capabilities, frequently praising the interior and heating performance. Many appreciate the microwave's features and appearance, while some find the price reasonable. However, negative feedback focuses on the noise level and issues with the door and button quality.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Grilling
Great microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not only can you microwave with this oven but you can grill . I got it for my daughter's family and they love it.
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for giving the gift of Samsung! I'm glad to hear that they are loving these features. ^Lo
- Pros mentioned:Size
Countertop Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave. Love the grilling feature and just the right size to fit in my cutout.
I would recommend this to a friend - Pros mentioned:Grilling
A MUST HAVE PRODUCT!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are really enjoying our new microwave, it's been one of the best we've ever owned!!!
I would recommend this to a friend - Pros mentioned:Ease of use
Love it
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t go wrong with Samsung products. Heats things quickly to just right temperature easy to use
I would recommend this to a friend - Pros mentioned:Size
Works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good value and does exactly what we need. Fits great and doesn't take up much room on the countertop.
I would recommend this to a friend - Pros mentioned:Heating
Great Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It heats quickly and evenly. The crisper tray is a great addition to this microwave and I use it frequently. Perfect microwave for anyone!!
I would recommend this to a friend - Pros mentioned:Grilling
Love ❤️ the grilling feature
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does everything we want including crisp our thin crust pizza.
I would recommend this to a friend - Pros mentioned:Heating
Nice Microwave!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this microwave for my new house. It heats evenly and has nice shortcuts on the key panel. I would purchase this item again
I would recommend this to a friend Samsung microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave feels small to me because my old microwave was 1.4 cu. ft. (family size) and this one is only 1.1 cu. ft., but I am getting used to it. We've had it for a couple of months now. I like that the door opens and closes fairly quietly, again this is in comparison with my old one, which was too loud. On the other hand, this Samsung one is pretty loud when you are actually microwaving food. It is also kind of light, so pushing the button to open its door may make the whole thing slide a little on the kitchen counter unless you use your other hand to hold it in place. Other than that, using it for normal heating of food is easy. The other fancy tricks (it has some kind of special grill)... we could not figure out. I'm not sure if I would recommend it. It might be the best one in its price range because the things I read about others made me choose this one in the first place.
I would recommend this to a friendBrand response from Samsung
Posted .Hello Baymax,
Thank you for raising your concern about our product. We take pride in our products' quality, so we apologize if you encounter problems with your Microwave, like loud when microwaving food. We strive to create durable and quality products.
To help you with your concerns, let me share the following links.
Samsung microwave is making unusual noises.
https://www.samsung.com/us/support/troubleshooting/TSG01001968/
Let me share the specification sheet and product manual to understand the product features better.
https://image-us.samsung.com/SamsungUS/pim/migration/doc/mg11h2020ct-aa_8583_MG11H2020CT_V7.pdf
https://downloadcenter.samsung.com/content/UM/202106/20210608173638632/MG11H2020CT_AA_DE68-04270A-05_EN_210503.pdf
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference number:1144789072
Thank you for choosing Samsung. Have a great day.
^^Ross
- Pros mentioned:Ease of use
Worthy Present
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Give this as a Gift and they're so happy with it easy to clean the inside and the outside
I would recommend this to a friend - Pros mentioned:Size
great microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchase this microwave to fit in my cabinet and it fit perfectly another great option was it has a grilling function
I would recommend this to a friend - Pros mentioned:Ease of use
Microwave Heaven
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This counter top microwave does everything I need to make my life simpler when it comes to eating. And it's so easy to clean.
I would recommend this to a friend - Pros mentioned:Size
Perfect microwave for our needs.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this for our RV and it fits the allocated space perfectly. The microwave works great and it fits our needs perfectly.
I would recommend this to a friend Customer service was fantastic
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We made a mistake back on May 14, 2019, on purchasing the 1.1 cu ft Samsung Microwave. The mistake was the manufacturer, not purchasing it from Best Buy. Samsung after purchase customer service is terrible; however, after returning the microwave once, the same issue arose. Best Buy refunded our money-no questions asked, after proof the microwave was malfunctioning. This occured on October 5, 2019-this afternoon. Excellent customer service!!!!!!
No, I would not recommend this to a friend- Pros mentioned:Ease of use
One issue with latch but otherwise good.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The first model had a difficult to open door, but when we returned it, the second one is just fine. Cooks well, easy to use.
I would recommend this to a friend Great countertop microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice, quiet, powerful... looks great! Haven't tried all of the features yet but very happy with it for the price.
I would recommend this to a friendGreat Gift!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was purchased after store and review reading. We liked the looks and price of the microwave...and so far it is working great.
I would recommend this to a friendNice looking microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall I am very pleased with this counter top microwave. The stainless steel front makes it look great. The ceramic inside is easy to clean. I guess the only complaint I have is the start button is some times difficult to push to start. You have to push it a couple of times before it starts. Other than that, I am happy with the microwave.
I would recommend this to a friend- Pros mentioned:Size
Perfect size for my Counter top
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like Samsung products, and this microwave really is the perfect size with all the bells and whistles. I love the grilling feature.
I would recommend this to a friend - Pros mentioned:Ease of use
Easy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and is very easy to use. Cleans up easy
I would recommend this to a friend