Customer Ratings & Reviews
- Model:
- MG11H2020CT
- |
- SKU:
- 8578027
Customer reviews
Rating 4.3 out of 5 stars with 2324 reviews
(2,324 customer reviews)Rating by feature
- Performance4.3
Rating 4.3 out of 5 stars
- Cook Settings4.3
Rating 4.3 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers admire the 1.1 Cu. Ft. Countertop Microwave with Grilling Element for its size, ease of use, and grilling capabilities, frequently praising the interior and heating performance. Many appreciate the microwave's features and appearance, while some find the price reasonable. However, negative feedback focuses on the noise level and issues with the door and button quality.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Good value
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good microwave. Be sure food does not splatter onto the element. Don't like that there are no quick cook buttons. You still have to press start.
I would recommend this to a friendRated 5 out of 5 stars
Great looking microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking and functioning microwave. I have no complaints so far and like the pre-defined buttons. Inside the door there are tips for the pre-defined buttons (i.e. press the Pizza button equal to the number of slices).
I would recommend this to a friendRated 3 out of 5 stars
Short internal Height. Not Fingerprint Proof.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We replaced a similar size 30 year old Panasonic because of door latch. On first use we discovered that the internal no longer fit a venti coffee cup or a 40oz bottle of honey because of the grilling element. I also discovered that fingerprints are a continuous issue that require constant cleaning. Also missing quick set time options. It has been returned.
No, I would not recommend this to a friendRated 5 out of 5 stars
Great microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We were looking to replace our microwave with a more stylish and contemporary model. We decided on this one because it fit the look we were looking for and had all of the features we wanted. This microwave is very quiet and cooks/warms food very efficiently. We love this microwave, very very nice.
I would recommend this to a friendRated 5 out of 5 stars
Happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great microwave! I was a little wary of the price, as I've seen microwaves priced well below this one. It matched all my other samsung stainless steel appliances and after reading the reviews I went for it. Overall, great microwave. I still haven't used the grill function but I'm looking forward to it.
I would recommend this to a friendRated 5 out of 5 stars
Does the job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far it works great. I like the no sound feature since our baby's room is close by. The defrost works well for me for defrosting frozen meats. I've only had it cook the edges of some meat once. Haven't tried the grill feature yet though.
I would recommend this to a friendRated 4 out of 5 stars
Good microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good microwave and reviews were on target. The only complaint is the times for the reheat option are too long but you can just pull early. Besides that it would be a 5 star.
I would recommend this to a friendRated 4 out of 5 stars
Good choice for the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall good microwave for the money, but not as powerful as expected. Haven’t tried the grilling feature yet.
I would recommend this to a friendRated 5 out of 5 stars
Great Microwave
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased as Christmas gift for my son and his family. They love the grilling element option. Nice to use just one appliance instead of having to heat oven up. Even the kids can use it!
I would recommend this to a friendRated 4 out of 5 stars
Recommend
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice recommend this microwave…………………………………………. ……..
I would recommend this to a friendRated 3 out of 5 stars
Perfectly adequate
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine. Wish the controls were a little simpler and the electrical plug was flush-mount (so it would let me push the unit a little closer to the wall).
I would recommend this to a friendBrand response from Samsung
Posted .Hi ABnCB,
We appreciate you taking the time to leave us a review on your Samsung microwave. You made an excellent choice for your home, and we are pleased to hear how happy you are!
If you have any questions and need further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for choosing Samsung, and have a great day!
Ticket number: 1144319348
^Rainly
Rated 4 out of 5 stars
Great value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great price looks great , works well however button to open door very loose feels like it's broken. Start key and others are small sometimes have to press more then once.
I would recommend this to a friend- Cons mentioned:Door
Rated 1 out of 5 stars
Unsatisfactory support by Samsung
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Six month after purchase the big button that opens the door started getting stuck. This is annoying since you always hold your dish in one hand and try to open the door with another one and it does not open. I have to use both hands and some force to open the door every time. The microwave was still covered by manufacturer's warranty. Samsung approved the exchange at the store after long back-and-forth discussion and purchase data collection. Then they failed to send information to the store properly. Best Buy never received my exchange request and I am stuck with this broken item.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Kale, I see that you are experiencing issues with your Samsung Microwave door not opening properly and understand your frustration. I would love to look into this matter for you and see how we can help. Please contact us at your earliest convenience via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143480528. We would like to welcome you to our Samsung family. ^Brad
Rated 5 out of 5 stars
Every last kernel
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have no idea how this microwave does it, but every kernel of corn always gets popped. I’ve tried deep frying, oven baked, grilling and. Othing pops popcorn like this beautiful Samsung popcorn oven does. I feel like Bob Barker should be the spokesman for these. Magnificent.
I would recommend this to a friendRated 5 out of 5 stars
Bought as a gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a gift for my mother. It was one of the few that would fit into the shelf space available. Samsung reputation and price were the deciding factors. My mother has mentioned numerous times how much she likes it so I guess it was a good choice and a successful gift!
I would recommend this to a friendRated 5 out of 5 stars
Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted to match my kitchen set. To new to see quality Haven’t tried entire features
I would recommend this to a friend- Pros mentioned:Size
Rated 3 out of 5 stars
The microwave heats up food.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice microwave. Has nice finish inside for easy clean up, some one button cook options, compact size.
I would recommend this to a friendBrand response from Samsung
Posted .Hi cj61,
We appreciate you taking the time to leave us a review on the microwave. You made an excellent choice for your home, and we are pleased to hear how happy you are!
If you have any questions and need further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for choosing Samsung, and have a great day!
Ticket number: 1144292134
^Rainly
Rated 5 out of 5 stars
Overall great microwave!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far we really like this microwave after our last one only lasted a little over a year but it was a different brand. We paid a little more for this one but it has the browning element which also seems to work good. Its still early but I had to give it a 5 because we are very pleased.....so far!
I would recommend this to a friendRated 4 out of 5 stars
Works Well For Office
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased two of these to install in our new breakroom at work. They replaced two older units. Grill feature, however, hasn't seemed to work out well and thus the 4 stars.
I would recommend this to a friendRated 4 out of 5 stars
Nice microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If your appliances are stainless steel this will definitely look great in your kitchen . The broiler decreases the clutter on your countertop since you won't need a toaster oven.
I would recommend this to a friend





