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Customer reviews

Rating 4.3 out of 5 stars with 2324 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.3 out of 5 stars

  • Cook Settings

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers admire the 1.1 Cu. Ft. Countertop Microwave with Grilling Element for its size, ease of use, and grilling capabilities, frequently praising the interior and heating performance. Many appreciate the microwave's features and appearance, while some find the price reasonable. However, negative feedback focuses on the noise level and issues with the door and button quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 2,324 reviews
  • Rated 4 out of 5 stars

    great micro so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have gave it Five stars but doesn't have quick start. You have to hit 30 Sec. Button then start. Would like it to turn on just by hitting 30 sec button like other bigger microwaves. .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great looking microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking and functioning microwave. I have no complaints so far and like the pre-defined buttons. Inside the door there are tips for the pre-defined buttons (i.e. press the Pizza button equal to the number of slices).

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good microwave. Be sure food does not splatter onto the element. Don't like that there are no quick cook buttons. You still have to press start.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Short internal Height. Not Fingerprint Proof.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced a similar size 30 year old Panasonic because of door latch. On first use we discovered that the internal no longer fit a venti coffee cup or a 40oz bottle of honey because of the grilling element. I also discovered that fingerprints are a continuous issue that require constant cleaning. Also missing quick set time options. It has been returned.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microwave

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as Christmas gift for my son and his family. They love the grilling element option. Nice to use just one appliance instead of having to heat oven up. Even the kids can use it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave has a LOT of options, so far we've basically used it to just reheat stuff. I haven't tried any of the fancy options. However, this seems to work fine. Looks stylish on the counter.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good choice for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good microwave for the money, but not as powerful as expected. Haven’t tried the grilling feature yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking to replace our microwave with a more stylish and contemporary model. We decided on this one because it fit the look we were looking for and had all of the features we wanted. This microwave is very quiet and cooks/warms food very efficiently. We love this microwave, very very nice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good value for money and we liked this microwave a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great microwave! I was a little wary of the price, as I've seen microwaves priced well below this one. It matched all my other samsung stainless steel appliances and after reading the reviews I went for it. Overall, great microwave. I still haven't used the grill function but I'm looking forward to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it works great. I like the no sound feature since our baby's room is close by. The defrost works well for me for defrosting frozen meats. I've only had it cook the edges of some meat once. Haven't tried the grill feature yet though.

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 1 out of 5 stars

    Unsatisfactory support by Samsung

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Six month after purchase the big button that opens the door started getting stuck. This is annoying since you always hold your dish in one hand and try to open the door with another one and it does not open. I have to use both hands and some force to open the door every time. The microwave was still covered by manufacturer's warranty. Samsung approved the exchange at the store after long back-and-forth discussion and purchase data collection. Then they failed to send information to the store properly. Best Buy never received my exchange request and I am stuck with this broken item.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Kale, I see that you are experiencing issues with your Samsung Microwave door not opening properly and understand your frustration. I would love to look into this matter for you and see how we can help. Please contact us at your earliest convenience via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143480528. We would like to welcome you to our Samsung family. ^Brad Samsung

  • Rated 4 out of 5 stars

    Good microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good microwave and reviews were on target. The only complaint is the times for the reheat option are too long but you can just pull early. Besides that it would be a 5 star.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price looks great , works well however button to open door very loose feels like it's broken. Start key and others are small sometimes have to press more then once.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great basic microwave

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great basic microwave oven. The defrost function works better than other microwave ovens.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Perfectly adequate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine. Wish the controls were a little simpler and the electrical plug was flush-mount (so it would let me push the unit a little closer to the wall).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Every last kernel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no idea how this microwave does it, but every kernel of corn always gets popped. I’ve tried deep frying, oven baked, grilling and. Othing pops popcorn like this beautiful Samsung popcorn oven does. I feel like Bob Barker should be the spokesman for these. Magnificent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought as a gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my mother. It was one of the few that would fit into the shelf space available. Samsung reputation and price were the deciding factors. My mother has mentioned numerous times how much she likes it so I guess it was a good choice and a successful gift!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I came to the store to get my microwave, I noticed the box was battered. I told the clerk I was worried about that and she said the internal packaging protects it. Ever since I started it up it makes a funny grinding noise, but does microwave the food.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Another Bad Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not great. The 30 second instant cook still requires you to hit start, which makes that pointless. The broil feature takes forever. The thing seems to heat every other use. It's typical of modern microwaves though....

    No, I would not recommend this to a friend