Customer Ratings & Reviews
- Model:
- MG11H2020CT
- |
- SKU:
- 8578027
Customer reviews
Rating 4.3 out of 5 stars with 2324 reviews
(2,324 customer reviews)Rating by feature
- Performance4.3
Rating 4.3 out of 5 stars
- Cook Settings4.3
Rating 4.3 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers admire the 1.1 Cu. Ft. Countertop Microwave with Grilling Element for its size, ease of use, and grilling capabilities, frequently praising the interior and heating performance. Many appreciate the microwave's features and appearance, while some find the price reasonable. However, negative feedback focuses on the noise level and issues with the door and button quality.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Returned due to faulty control pad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The zero button wouldn’t work on the pad, so it was very difficult to program anything other than 30 second intervals. Also, it was a bit narrower and shorter inside than I had anticipated, deeper too which made it meet the cu ft measurement. We returned it and bought a different make and model. Seemed solid otherwise.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your feedback! ^Ty
Rated 5 out of 5 stars
Love it.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This heats up really well, best unit I’ve had . Was kinda skeptical at first, but found it to be well worth the money. Will tell all my family and friends, The price was within range , the stainless steel matches my other appliances,
I would recommend this to a friendRated 5 out of 5 stars
Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and love the light inside. The ceramic lining is awesome.
I would recommend this to a friendRated 5 out of 5 stars
More room in kicthen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this product especially y because Samsung always makes amazing products. This has save me the room of a 2 in 1 no more having 2 bulky robots in my kitchen. This has an oven and microwave built in one, Love it. BTW makes my food taste amazing as well with the right temperature.
I would recommend this to a friendRated 4 out of 5 stars
Has a decent amount of power.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cooks things faster than my last microwave and is much more stylish.
I would recommend this to a friend- Pros mentioned:GrillingCons mentioned:Door
Rated 3 out of 5 stars
Cool but door latch kinda sucks
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty cool with the grilling element. Door latch button sucks like all the other folks with this model. have to press up on the door while pressing the button to open the door.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
A precisely working microwave makes the cooking experience more promising. Let us help with your Samsung unit.
The below link is the user manual for your model. Turn the page 2 (Precautions to Avoid Possible Exposure to Excessive Microwave Energy - C), and page 5 (Critical Installation Warnings - line #1) for reference: https://downloadcenter.samsung.com/content/UM/202106/20210608173638632/MG11H2020CT_AA_DE68-04270A-05_EN_210503.pdf
You may also refer to the following if latch replacement is needed:
1. Samsung Parts Team: (800) 627-4368 / Mon - Fri 9:00 AM - 6:30 PM EST.
2. Samsung Parts Website: https://www.samsungparts.com/Default.aspx
For reference, I shared this link/video about:
How to clean a Samsung microwave - Make your microwave's exterior shine: https://www.samsung.com/us/support/answer/ANS00062285/
Best ways to clean your microwave: https://www.youtube.com/watch?v=hCsRi0XC_zQ
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this number (1145295430), which will help our team pull up your information.
Have a great day.
Melardo
Rated 5 out of 5 stars
Ed's review of microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Easy to use. Fit our place in the kitchen exactly.
I would recommend this to a friendRated 4 out of 5 stars
Decent microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave was the only appliance non Samsung we used so far. We replaced that also. Steal finish nice matching to our other appliances in the kitchen.
I would recommend this to a friend- Pros mentioned:Size
Rated 1 out of 5 stars
Do Not Purchase.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The size of the microwave is nice, as it will fit inside of my cabinet, allowing the microwave to be hidden. However, the button / latch for the door opening function broke within 30 days of purchase. I reached out to Samsung for warranty help (brochure states 1 year warranty) and was denied...
No, I would not recommend this to a friend Rated 5 out of 5 stars
Does the job
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's easy to clean. Cooks exactly as per directions. The sound it emits when the cooking is finished is very annoying, but can be turned off. I hope this Samsung model will last as long as the previous one.
I would recommend this to a friendRated 4 out of 5 stars
Very good compact microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recommend this microwave if you are looking for a smaller, more compact one. I do not microwave much, only to reheat foods so this is perfect for our family.
I would recommend this to a friendRated 4 out of 5 stars
Love my Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the microwave for basic re-heating of food. The pizza reheat tray and re-heat button do not work so great. Went back to the old way of re-heating.
I would recommend this to a friendRated 4 out of 5 stars
Great looks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this as a gift for my mother. She absolutley loves it. It is a bit smaller than I anticipated, but it heats up great and looks good.
I would recommend this to a friendRated 5 out of 5 stars
Great and Easy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When looking for a replacement for my microwave, I saw this one and knew it was THE one. Not only was it marked at a great price, it compares by wattage to more expensive brands. It's a little bigger than the one I had to replace, but that's okay with me.
I would recommend this to a friendRated 5 out of 5 stars
I needed a small microwave but this is big!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is a 1.1 cu.ft machine but thanks to Best Buy guy and his measuring tape, this Samsung has the same interior space that all the other 1.5 Cu Ft microwaves have. Smallish box, big inside... my kind of appliance!
I would recommend this to a friendRated 5 out of 5 stars
Love using it for pizza.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are enjoying using our new microwave. It is so easy to use.
I would recommend this to a friendRated 4 out of 5 stars
A reliable, pretty basic microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine for what we use it for. While I wish the controls were even simpler, they are really no more complex than any other brand on the market now.
I would recommend this to a friendRated 5 out of 5 stars
Limited by space but great microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to replace a 10 yr old oven and was severely limited by space. This oven fit the bill and couldn't be happier. I didn't want to lose internal space and actually picked up a little. Happy with this purchase.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Fredvrp! We are delighted to know you were able to find what you needed for your space. Thank you for choosing Samsung. ^Jecca
Rated 5 out of 5 stars
Awesome microwave!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE this microwave!!! I’ve never had a Samsung brand kitchen appliance and so glad that I gave it a chance!
I would recommend this to a friendRated 4 out of 5 stars
Great for Red Kitch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the style. Honestly, have not yet used as I'm waiting for my new kitchen to be finished. But love the trim style red, as opposed to all-over red. Classy look.
I would recommend this to a friend





