Customer Ratings & Reviews
- Model:
- MG11H2020CT
- SKU:
- 8578027
Rating by feature
- Performance
Rating 4.3 out of 5 stars
- Cook Settings
Rating 4.3 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
Customers are saying
Customers admire the 1.1 Cu. Ft. Countertop Microwave with Grilling Element for its size, ease of use, and grilling capabilities, frequently praising the interior and heating performance. Many appreciate the microwave's features and appearance, while some find the price reasonable. However, negative feedback focuses on the noise level and issues with the door and button quality.
This summary was generated by AI based on customer reviews.
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave. Great for the price. Has a lot of features.
I would recommend this to a friendLove my new micro
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as part of new kitchen appliance purchase. Love the way it looks and its definitely an upgrade from my old white one. Good capacity and price (got it on sale).
I would recommend this to a friendGood microwave; matches our Samsung appliances
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave is relatively quiet. I wish the sides were also stainless steel, but I guess it’s less area to constantly clean off fingerprints.
I would recommend this to a friendGood one
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave is a good one. I love Samsung products
I would recommend this to a friendGreat & sexy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking to buy my first microwave and this one just fit the bill. Never thought I would get hooked to it so soon for most of my cooking. I love the ceramic finishing. It adds to the look of my kitchen.
I would recommend this to a friendNice surprise
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had an old bulky microwave decided to try this one after researching online nice surprise not only is it a microwave it has a grill on top.
I would recommend this to a friendNice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice microwave with grill component. Best microwave I’ve ever had!
I would recommend this to a friendExactly what my college student needed.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung is the only brand that I have found that has a sound off button so that you can quietly prepare food. This model has way more feature then my student will use but the price was great!!
I would recommend this to a friendTop of the line microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a nice little microwave with lots of features. It is a little pricy but if it purchase with the right package deal and discount, it is almost free.
I would recommend this to a friendA few issues but ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have had this for 3 yrs and the digital numbers are starting to go out. Also the plastic on the inside of the door is peeling. Therefore when you cook in it the door fogs up with steam because it's getting thru the seal. Other then that it's been a good microwave.
No, I would not recommend this to a friendmicrowave purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We entered the store, knew what we were looking for had to seek out assistance once we selected our item. Rep was helpful and transaction was quick.
No, I would not recommend this to a friendgreat microwave
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.lots of functionality. It has a child lock so my grandson doesn't blow it up (like he did for the last one).
I would recommend this to a friendAwesome Deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this microwave because it was on sale. The pricepoint was in my budget and it accomplishes the things I need it to do (heat my food)
I would recommend this to a friendDislike the grill feature
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this for the grill feature. Not very happy with how foood comes out. I thought it would be good for fries and reheating pizza but I continue to use my oven. The coils have also caused some smoke to occur when using the grill feature. I would probably not buy again. The microwave itself works great though. Heats up in no time.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Tricia, I see you are experiencing some issues with using the Grilling Element in your Samsung Microwave. I completely understand how frustrating it can be unpacking a new machine and I would like to assist. I have the best practices for using this feature. See link below:
https://www.samsung.com/us/support/answer/ANS00087023/
If you need any assistance, we are eager to help via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143334038. We welcome you to our family and thank you for choosing Samsung. ^Brad
Every feature you need,none you don't.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is well built and easy to use, with well a configured user interface. Haven't used the conventional oven feature yet but the ceramic interior is sturdy and solid, as well as easy to keep clean.
I would recommend this to a friendGot a deal
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On sale so worth the price. Basic functionality nothing too high tech
I would recommend this to a friendBrand response from Samsung
Posted .Hi there,
I am happy to see someone new joining the Samsung family. I hope you enjoy your unit to the most. Thank you for choosing Samsung. ^Brad
It’s a microwave..
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does what it’s meant to do and doesn’t look like the microwave you had in college - the stainless steel is a nice touch.
I would recommend this to a friendMicrowave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the product. Plain and simple. Look forward to having it for a long time.
I would recommend this to a friend- Cons mentioned:Door
DO NOT BUY!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Let’s see if this review gets posted as my first one “magically disappeared”! Long story short, I purchased this piece of junk, the door started jamming to the point we had to literally yank the door open to use it. We contacted Samsung who sent out an imbecile to fix it but somehow he managed to blow a fuse inside the unit after unplugging and plugging it in 20 times! Now this was over TWO MONTHS ago and still we have no replacement/reimbursement for what we’ve gone through! Bottom line we will never purchase anything from Samsung in the future as they do not stand behind their products!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Bri1122, I see you are experiencing issues from your previous service provider and realize that your experience has been less than ideal. I would like to offer some assistance in getting this issue resolved. Please contact us at your earliest convenience via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143462662. We thank you for being a part of our Samsung family. ^Brad
- Pros mentioned:Interior
Great Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave was a great design. Only thing I have to say about it was that it was too small for us.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Marisuarez,
We appreciate you taking the time to leave us a review on the microwave. You made an excellent choice for your home, and we are pleased to hear how happy you are! I understand that you wanted a larger size of a microwave, and we want you to know that our customers' feedback is appreciated.
If you have any questions and need further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for choosing Samsung, and have a great day!
Ticket number: 1144281589
^Rainly