Customer Ratings & Reviews
- Model:
- MG11H2020CT
- SKU:
- 8578027
Rating by feature
- Performance
Rating 4.3 out of 5 stars
- Cook Settings
Rating 4.3 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
Customers are saying
Customers admire the 1.1 Cu. Ft. Countertop Microwave with Grilling Element for its size, ease of use, and grilling capabilities, frequently praising the interior and heating performance. Many appreciate the microwave's features and appearance, while some find the price reasonable. However, negative feedback focuses on the noise level and issues with the door and button quality.
This summary was generated by AI based on customer reviews.
Sleek look.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this microwave to match the stove. My only complaint is that you have to push extremely hard on the numbers, to make it work.
I would recommend this to a friendIt’s good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like it. It came with two things in the box and no instructions though. A ceramic plate and a metal thing.
I would recommend this to a friendAwesome, fast and nice looking microwave!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are extremely happy with our purchase. We love the way it works and how nice it looks in our kitchen. We were originally looking for a larger model, but we are so glad we made this decision!
I would recommend this to a friend- Cons mentioned:Door
Door latch and use butter knife to open
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Expensive microwave for once in awhile use, but I bought it anyway. Door latch broke a year after and I need to use a butter knife to open. lesson learned with this brand
No, I would not recommend this to a friendBrand response from Samsung
Posted .Mert2016, let us go ahead and help you with the replacement part you need.
To check the availability and compatibility of your microwave's door latch, contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories.
Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday – Friday.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1146025473) to help our team pull up your information.
Have a great day.
^Camille
Great deal for open box item
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The price was a great deal for this item open box.
I would recommend this to a friendVersatile
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, l haven’t read any instructions yet we just use for warming foods. Missing a quick Minute Button
I would recommend this to a friendAnother Bad Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not great. The 30 second instant cook still requires you to hit start, which makes that pointless. The broil feature takes forever. The thing seems to heat every other use. It's typical of modern microwaves though....
No, I would not recommend this to a friendExpected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave does everything as expected. There aren't any groundbreaking features
I would recommend this to a friendNot too big and not too small
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does a good job reheating food which is what I use a microwave for. If it had an instant minute button I would have given it 5 stars.
I would recommend this to a friend- Pros mentioned:Size
Nice microwave!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice size...not too big and not to small! Just need to learn the new features...not the microwaves fat but mine!
I would recommend this to a friendBrand response from Samsung
Posted .Hi Microlover,
We appreciate the time you took to share your feedback. It's great to know that you love the size of the microwave. Great news, that microwave has an Auto Cook Options. A variety of preset cooking options puts convenient meals at your fingertips.
I highly recommend checking on the link for your reference guide: USING THE INSTANT COOK FEATURES page 15.
https://downloadcenter.samsung.com/content/UM/202106/20210608173638632/MG11H2020CT_AA_DE68-04270A-05_EN_210503.pdf
You may check this link for future reference to reduce unnecessary repairs over the microwave's lifetime.
https://www.samsung.com/us/support/answer/ANS00062285/
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144272664
Thank you for choosing Samsung. Have a great day.
-Trisha-
Works great!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave, but was disappointed in the fact that you cannot turn the turntable off when you need to.
I would recommend this to a friendCustomer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with how it has performed fast and efficient
I would recommend this to a friend- Cons mentioned:Noise level
bad microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very noisy and loud does not heat well not a good microwave
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Allan! I have a couple things that I believe will be helpful to you. First, this link (https://bit.ly/318lMYY) has information about the different types of sounds you may hear from the microwave. I'd also like to provide this link (https://bit.ly/3pfVrlK) that has what to do if the microwave is not heating properly. ^Jecca
Love this microwave ++
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The plus plus is that it is not only a microwave, it also will grill. Is that not amazing. It sometimes is an issue as to what type of plate I am putting in it when I am using what function, but the capabilities and the quality is great.
I would recommend this to a friendGreat microwave. We love it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would recommend this microwave to everybody. Our microwave tore up in our camper and this one works perfect. It also grills food. We have never seen one that does that. We love it.
I would recommend this to a friendSmaller Microwave
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This little Microwave is great, It is smaller on the outside compared to my older one, fits in the small place I have for it. It is easy to use and has the Grilling element that other don't have.
I would recommend this to a friendslick but bulky
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks slick but takes up space. Now where to put that Metal heat tray that comes with it.
I would recommend this to a friend- Pros mentioned:Interior
Very Good microwave.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the look of this microwave. Goes perfect with my other samsung kitchen products. Work great, with good price tag.
I would recommend this to a friend Good purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this microwave. It is just what we needed to replace the one that died.
I would recommend this to a friendSolid Unit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't plan on using the grilling feature, but overall, a decent solid microwave so far!
I would recommend this to a friend