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Customer reviews

Rating 4.3 out of 5 stars with 2324 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.3 out of 5 stars

  • Cook Settings

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers admire the 1.1 Cu. Ft. Countertop Microwave with Grilling Element for its size, ease of use, and grilling capabilities, frequently praising the interior and heating performance. Many appreciate the microwave's features and appearance, while some find the price reasonable. However, negative feedback focuses on the noise level and issues with the door and button quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 2,324 reviews
  • Rated 4 out of 5 stars

    Top of the line microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a nice little microwave with lots of features. It is a little pricy but if it purchase with the right package deal and discount, it is almost free.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this microwave because it was on sale. The pricepoint was in my budget and it accomplishes the things I need it to do (heat my food)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s a microwave..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it’s meant to do and doesn’t look like the microwave you had in college - the stainless steel is a nice touch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this microwave. It is just what we needed to replace the one that died.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mircrowave

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Microwave. Works really well and very nice looking also.

    I would recommend this to a friend
  • Pros mentioned:
    Interior

    Rated 3 out of 5 stars

    Great Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave was a great design. Only thing I have to say about it was that it was too small for us.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Marisuarez,

      We appreciate you taking the time to leave us a review on the microwave. You made an excellent choice for your home, and we are pleased to hear how happy you are! I understand that you wanted a larger size of a microwave, and we want you to know that our customers' feedback is appreciated.

      If you have any questions and need further assistance, you may contact us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Thank you for choosing Samsung, and have a great day!

      Ticket number: 1144281589
      ^Rainly Samsung

  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super slick look, easy to clean and very easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave does everything as expected. There aren't any groundbreaking features

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. It came with two things in the box and no instructions though. A ceramic plate and a metal thing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sleek look.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this microwave to match the stove. My only complaint is that you have to push extremely hard on the numbers, to make it work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Versatile

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, l haven’t read any instructions yet we just use for warming foods. Missing a quick Minute Button

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome, fast and nice looking microwave!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are extremely happy with our purchase. We love the way it works and how nice it looks in our kitchen. We were originally looking for a larger model, but we are so glad we made this decision!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not too big and not too small

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a good job reheating food which is what I use a microwave for. If it had an instant minute button I would have given it 5 stars.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Title

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good xxxxxxxxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxx

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    bad microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very noisy and loud does not heat well not a good microwave

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Allan! I have a couple things that I believe will be helpful to you. First, this link (https://bit.ly/318lMYY) has information about the different types of sounds you may hear from the microwave. I'd also like to provide this link (https://bit.ly/3pfVrlK) that has what to do if the microwave is not heating properly. ^Jecca Samsung

  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    Nice microwave!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size...not too big and not to small! Just need to learn the new features...not the microwaves fat but mine!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Microlover,

      We appreciate the time you took to share your feedback. It's great to know that you love the size of the microwave. Great news, that microwave has an Auto Cook Options. A variety of preset cooking options puts convenient meals at your fingertips.

      I highly recommend checking on the link for your reference guide: USING THE INSTANT COOK FEATURES page 15.
      https://downloadcenter.samsung.com/content/UM/202106/20210608173638632/MG11H2020CT_AA_DE68-04270A-05_EN_210503.pdf

      You may check this link for future reference to reduce unnecessary repairs over the microwave's lifetime.
      https://www.samsung.com/us/support/answer/ANS00062285/

      If assistance is needed, please reach us with the following options to further assist you:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference Ticket number: 1144272664

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Rated 4 out of 5 stars

    Works great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave, but was disappointed in the fact that you cannot turn the turntable off when you need to.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t like that you can’t push the numbers to automatically heat up. For example 1 for 1 min 2 for min etc. the broiler feature is ok but it takes up room inside top of the microwave

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,

      We want you to have a hassle-free experience with the microwave. Let us share some tips with you.

      Please see the "Settings" and "Microwave oven use" section on pages 8-9 of the user's manual for your reference.

      Manual
      https://downloadcenter.samsung.com/content/UM/202309/20230912164108243/DE68-04569A-03_IB_FULL_MS14K6000AS_AA_MW5100J_EN_230831.pdf

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1146501385 to help our team pull up your information.

      Have a great day.

      ^Aloe Samsung

  • Rated 4 out of 5 stars

    slick but bulky

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks slick but takes up space. Now where to put that Metal heat tray that comes with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Duper Mircrowave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install, packaged well, not damaged. 10/10 great appliance.

    I would recommend this to a friend