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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2324 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.3 out of 5 stars

  • Cook Settings

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers admire the 1.1 Cu. Ft. Countertop Microwave with Grilling Element for its size, ease of use, and grilling capabilities, frequently praising the interior and heating performance. Many appreciate the microwave's features and appearance, while some find the price reasonable. However, negative feedback focuses on the noise level and issues with the door and button quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 2,324 reviews
  • Rated 4 out of 5 stars

    Title

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good xxxxxxxxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxx

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    poor quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be aware that there is loud noise and vibration during operation.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      I know how frustrating it can be when expectations and results does not meet! I am including a helpful link to a troubleshooting guide to support your concerns on the noise (https://bit.ly/2BJzCXZ). We thank you for choosing Samsung! ^Lena Samsung

  • Rated 5 out of 5 stars

    Excellent microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It not only reheats things well but cooks well too. So I get 2x what I paid for. & it doesn’t overcook because I can smell the wonderful food & yank it out of the oven perfectly cooked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our best microwave ever.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent product. As far as microwave goes it's the best one we've ever had the rotating plate provides even making the components are easy to use and easy to read on the front I'd recommend this microwave to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mircrowave

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Microwave. Works really well and very nice looking also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased with Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I am very pleased with my microwave. It cleans up well on the inside and outside. I only wish the owner's manual would have told me how to use the grilling element.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of bells and whistles I am still learning, but I am pleased with it and it’s operation! Amazing tool for the kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finish looks classy. The preset buttons do well for what they are supposed to do. I havent tried the grill feature yet, so I can't rate it.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Shallas, I am glad you are enjoying your Samsung Microwave. It is good to hear it is working good for you. Thank you for the feedback. We appreciate you and welcome to our Samsung family. ^Brad Samsung

  • Rated 5 out of 5 stars

    Perfect size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I love this microwave. It works great . We had to adjust to it because our old one didn’t cook quite as well as this one and food cooks to the correct times on the food packages . Great job Samsung

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super slick look, easy to clean and very easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Work well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price is rather expensive. However, It work well. I prefer inner light more improve better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting used to a new microwave takes time but it works great & fits on the counter without taking over the entire counter.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Inexpensive and fully functional. We are very happy with the purchase. Sitting right on top of the island and ideal

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's a microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has buttons that do what I want and it works. Popcorn, drinks, hookers, potato, pizza, viginas, soft/melt, snacks, grill, kids meals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microwave, quality samsung product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is very stylish and matches all of our other samsung products. It has many different cooking options and I cant wait to use it!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Micro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave out before a year but quick replacement. I wish it would have lasted but o well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung microwave and griller is great - can actually bake a small pizza in there.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice products I will recommend to others to buy from Best Buy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t like that you can’t push the numbers to automatically heat up. For example 1 for 1 min 2 for min etc. the broiler feature is ok but it takes up room inside top of the microwave

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,

      We want you to have a hassle-free experience with the microwave. Let us share some tips with you.

      Please see the "Settings" and "Microwave oven use" section on pages 8-9 of the user's manual for your reference.

      Manual
      https://downloadcenter.samsung.com/content/UM/202309/20230912164108243/DE68-04569A-03_IB_FULL_MS14K6000AS_AA_MW5100J_EN_230831.pdf

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1146501385 to help our team pull up your information.

      Have a great day.

      ^Aloe Samsung

  • Pros mentioned:
    Grilling

    Rated 5 out of 5 stars

    Quiet, well-designed, user-friendly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has good capacity to microwave — especially got this one bc ALSO, has “grill + toast” features — so eliminates add’l space for a toaster oven; saves electrical outlet + it’s quiet. Easy on eyes. Takes a bit longer to toast/grill but not a deal-breaker. Goes ok w s/s appliances. Got the 4-yr GSP — worth it — considering microwaves typically have approx 4-5 year life.

    I would recommend this to a friend