Customer Ratings & Reviews
- Model:
- MG11H2020CT
- SKU:
- 8578027
Rating by feature
- Performance
Rating 4.3 out of 5 stars
- Cook Settings
Rating 4.3 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
Customers are saying
Customers admire the 1.1 Cu. Ft. Countertop Microwave with Grilling Element for its size, ease of use, and grilling capabilities, frequently praising the interior and heating performance. Many appreciate the microwave's features and appearance, while some find the price reasonable. However, negative feedback focuses on the noise level and issues with the door and button quality.
This summary was generated by AI based on customer reviews.
Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My biggest issue was the size of the counter top microwave. This was the only microwave that would fit on my counter.
I would recommend this to a friendNice Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Browning function is a plus. Looks nice on countertop.
I would recommend this to a friendBrand response from Samsung
Posted .Hey there! I definitely agree with you this is a nice looking microwave and it has some great features! Thank you for taking the time to leave us a great review! ^Shay
Overpriced
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a Samsung because I have good luck with their products. It’s a fine microwave but probably just as good as a Walmart product would have been. Save some cash and buy a different brand
I would recommend this to a friend- Cons mentioned:Door
Broken door, ceramic shards inside
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The door does not open with the latch button. When trying to open the door manually, I was cut by ceramic shards that were between the door and the housing. Shards can also be seen inside the areas of the door latches. There was no damage to the box. I picked the unit up in store.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
To better assist you with this issue, please contact our Best Buy customer service department at (888) 237-8289. Call 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.
Thank you!
—Vannesa
Super Duper Mircrowave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy install, packaged well, not damaged. 10/10 great appliance.
I would recommend this to a friendSamsung ceramic inside microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than expected and is very efficient for microwave needs.
I would recommend this to a friendSleek, affordable and functional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fine looking and functioning microwave. Too big for my small apartment space. Better suited to a home with counter space.
I would recommend this to a friendGreat all around Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave does exactly what it’s intended to do. Accurate timing to heat all the way through. Love that it has the added bonus of being able to use it as a toaster oven. Reheats pizza very well this way.
I would recommend this to a friendgreat microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pleased with this purchase. New apartment that did not include a microwave. This one is a little lower than I'm used to for power but it works just fine.
I would recommend this to a friendgood microwave for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love everything about this microwave EXCEPT: START button is a little hard to push.
I would recommend this to a friendExcellent Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am delighted with the quality of this microwave. It has great features especially the crisper. It allows my food to be heated while at the same time making it nice and crisp.
I would recommend this to a friendgreat small microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had very specific space limits for the microwave, but wanted more power and features in the replacement. This model really fit the bill. Still learning the "crisping" mode, but very happy with the purchase.
I would recommend this to a friendGood microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good microwave. Been using it for the past month and no problems. Only used the grill feature once to make toast. It worked but probably to much bother just for toast. Nice looking cabinet.
I would recommend this to a friendDecent microwave oven with poor owners manual
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A good microwave oven, so far, but the owner's manual is the worst document of it's kind I have ever seen. The oven has features that are poorly described. There is no explanation of how to use the browning feature. The actual appliance might be great once we figure out how to use it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello DenWise, we understand your concerns and we are here to assist you with any questions or concerns that you have on your appliance. I am including a link to the user manual (https://downloadcenter.samsung.com/content/UM/202106/20210608173638632/MG11H2020CT_AA_DE68-04270A-05_EN_210503.pdf). The browning feature directions are on page 30. For further assistance, please feel free to reach out to our support team directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143900494) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Lena
Good product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave works and looks great and fits perfectly on our counter. I haven’t tried the grilling feature but but I am happy with this product.
I would recommend this to a friendSimple Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this for my parents since they needed something simple without all the extras. They love it as far.
I would recommend this to a friendGreat microwave!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Much better construction of our new Samsung microware. Higher quality components. Microwave is twice the weight of our previous microwave of exactly the same size.
I would recommend this to a friendNice unit for the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great good value not first choice but limited in store selection. Salesperson had limited knowledge of products
I would recommend this to a friendGreat purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great deal for us. We were looking for a new microwave that wouldn’t break the bank and we happened to find this one that is the perfect size and has all the features you could want.
I would recommend this to a friendNICE MICROWAVE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave works nice and quietly for cooking and reheating. It comes with a neat grill plate option as well. Nice one.
I would recommend this to a friend