Customer Ratings & Reviews
- Model:
- MG11H2020CT
- SKU:
- 8578027
Rating by feature
- Performance
Rating 4.3 out of 5 stars
- Cook Settings
Rating 4.3 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
Customers are saying
Customers admire the 1.1 Cu. Ft. Countertop Microwave with Grilling Element for its size, ease of use, and grilling capabilities, frequently praising the interior and heating performance. Many appreciate the microwave's features and appearance, while some find the price reasonable. However, negative feedback focuses on the noise level and issues with the door and button quality.
This summary was generated by AI based on customer reviews.
Convenient microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good microwave to have in the interim if your over the range breaks down. Good for your dorm
I would recommend this to a friendGreat product.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Convenient and economical to operate. Does everything I need in a microwave.
I would recommend this to a friendGreat functionality, but sits crooked?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice unit but the feet aren't level with no way to adjust. Check your unit for levelness.
I would recommend this to a friendJust the right size for a built-in look
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Grill function works good. Stainless finish matches my new 4-door Samsung fridge right next to it.
I would recommend this to a friend- Pros mentioned:Grilling, Heating
Great size for kitchen.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love how fast it heats up. Enjoying the broiling part for crisping and browning.
I would recommend this to a friend SO FAR, SO GOOD
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.PERFORMING SO FAR.......REVIEWS (SOME) SAY IT HAS AN ELECTRICAL ISSUE ................STOPS WORKING (GENERALLY, SHORTLY AFTER THE ONE YEAR WARRANTY EXPIRES) .........TIME WILL TELL ..............BUTTONS REQUIRE A VERY FIRM PUSH .........BLACK INTERIOR, YET CAN STILL SEE WHAT'S COOKING........... HOPE IS DOES NOT CATCH ON FIRE ....LIKE PHONES.
I would recommend this to a friendBrand response from Samsung
Posted .Hello LAYTLY,
Thank you very much for your feedback on one of our products, and we apologize for the inconvenience this may have caused you.
Should you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-726-7864 (1-800-SAMSUNG).
Your Reference Ticket Number: 1144809258
Thank you!
-Angelica
- Pros mentioned:Grilling, Size
Great while it lasted
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I liked the size the look and all the features of this microwave.. Even the grill featured did what it was supposed to. Unfortunately it only lasted 8 months.. Very disappointed and will not be buying Sharp again.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi crafty,
Thank you for your honest feedback and we hope you are in good health. We are glad to know that you liked the size, the look and the features that came with the microwave. We understand that microwaves are essential in our day-to day preparation of food.
Your microwave is warranted by SAMSUNG against manufacturing defects in materials and workmanship for a limited warranty period of:
ONE (1) YEAR PARTS AND LABOR.
TEN (10) YEARS PARTS WARRANTY FOR MAGNETRON.
Please click on the link below for complete warranty coverage.
https://www.samsung.com/us/support/service/warranty/MG11H2020CT/AA
Please click on the link below to resolve your issue with the microwave.
https://www.samsung.com/us/support/troubleshooting/TSG01207757/
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144228600
Leo
Pretty good microwave for price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We weren't looking to spend a lot of money on a replacement microwave and this was a great choice.
I would recommend this to a friendWorks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice simplistic design. The microwave works like any other out there on the market.
I would recommend this to a friendAbsolutely GREAT Microwave!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the features, especially the "Broil" Function. Easy to use and does the best job of cooking of any microwave I have ever used.
I would recommend this to a friendSmall counter top microwave w/plenty of capacity
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We haven’t used this yet but we needed a compact microwave with plenty of capacity and this fits perfectly. Plus we have many Samsung products and love them all!
I would recommend this to a friendSeems to be pretty good so far
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am overall pretty happy with this microwave. Well built but the broiler feature is really slow.
I would recommend this to a friend- Cons mentioned:Door
Great until the door stopped opening.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well until the door wouldn’t open any longer. I see there are others with this problem as well. Very frustrating spending $200 on an appliance that can’t complete basic functions like the door opening.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are having issues with your Samsung Microwave and it could still be covered under your one year warranty. Please contact us at your earliest convenience via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513) Please reference ticket number 1142792018. We thank you for being a part of our growing Samsung family. ^Brad
Great microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is really good and is just perfect for my family’s needs.
I would recommend this to a friendSamsung microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best microwave I’ve purchased This time I went with a better quality and it shows.
I would recommend this to a friendEfficient and Easy to clean
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a Great! Microwave and is one of the first we've ever had that actually has an interior that cleans with ease
I would recommend this to a friendComes with dent on top
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first microwave arrived with a dent on the top upper right side. I returned it to the store and ordered another. The next one arrived with the identical dent. I decided to just keep it and be dissatisfied.
No, I would not recommend this to a friendSamsung Microwave with grilling element
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was an excellent choice for a high-volume office.
I would recommend this to a friendGood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like it for most part it's one of the only ones left with actual push butto
I would recommend this to a friendEasy to use and quiet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We wanted a normal sized microwave that had a button to turn off the sound. This was the only choice. Very happy with the features and no sound outs it over the top.
I would recommend this to a friend