Customer Ratings & Reviews
- Model:
- MG11H2020CT
- SKU:
- 8578027
Rating by feature
- Performance
Rating 4.3 out of 5 stars
- Cook Settings
Rating 4.3 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
Customers are saying
Customers admire the 1.1 Cu. Ft. Countertop Microwave with Grilling Element for its size, ease of use, and grilling capabilities, frequently praising the interior and heating performance. Many appreciate the microwave's features and appearance, while some find the price reasonable. However, negative feedback focuses on the noise level and issues with the door and button quality.
This summary was generated by AI based on customer reviews.
Love This Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this microwave. Simple to use. It came with a grill and a crisper plate that we use quite often. ******five stars!
I would recommend this to a friendWorth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung has always been a quality brand and this microwave has been exactly what I was looking for.
I would recommend this to a friendPerfect
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave! Works amazingly and it has lots of space. Looks great too
I would recommend this to a friendQuality not what I expected from Samsung.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I looked for a Sharp microwave because I had one that was great for almost 30 years. It was a Deluxe model and I decided to economize, trying to downsize now. I should have stuck with Sharp. I returned the first one, not happy with it or the features at all and then it quit working. The second one works but has same short comings as the first one. It does work but the computerized settings overcook everything except baked potatoes which are undercooked. The instruction book print is very small. The print on the control panel is also hard to read. I use a small LED flashlight to read it because it is gray on black, bad choice. I will return this one too if they will take it back. I think I wil go back to Sharp.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello GrammaTx,
Thank you for bringing this to our attention. We understand how inconvenient it is to have a Samsung microwave that overcooks most food. We apologize if the instruction book prints are hard to read. It's not the experience we want you to have with us. We're here to help.
The altitude and the type of cookware you are using can affect the cooking time. When trying a new recipe, use the minimum cooking time and check the food occasionally to prevent overcooking.
Attached is a link to the user manual to find information about the cooking guide for future reference. See page 24.
https://downloadcenter.samsung.com/content/UM/202106/20210608173638632/MG11H2020CT_AA_DE68-04270A-05_EN_210503.pdf
I've also included a helpful link on how to cook with your Samsung microwave, which you can check anytime.
https://www.samsung.com/us/support/answer/ANS00049159/
For other concerns, do not hesitate to reach out via our Support Channels below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144229336
-Angelica
Works perfectly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have no complaints with this. Looks great, clean design and works as expected. Easy button pushes and built well.
I would recommend this to a friendSamsung delivers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first Samsung microwave. I am impressed. It works great and I've been telling all my friends to get one too.
I would recommend this to a friendDoor sticks -- need two hands to open it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's pretty, fits perfectly in the spot we have for it (a shelf with 12" clearance). But less than 2 weeks after purchase, the door would stick when opening, so you needed to use two hands to open it (one to push the button, one to pull open the door). Assuming this was a fluke, we exchanged it for another. 2 weeks later, the same problem. There are multiple reviews reporting the same issue; for some people it's after a few months. Since BestBuy will only take returns within 2 weeks of purchase, this is going back today before it's too late. I wasted enough time dealing with faulty engineering, and certainly don't want to have to ship it to a Samsung repair center later. Otherwise we really liked the appliance. Buttons and programming were intuitive. Power-wise, it's definitely less powerful than our previous 1350W microwave, but that's to be expected.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Styg.
Thank you for choosing Samsung for your microwave. We're saddened that you no longer have the product and would love to work with you in the future.
Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.
Have a great day.
^Camille
Valued product with good quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A good looking product with a great price to consider
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Al822, thank you for your review on your new Samsung Microwave. I am glad you are loving the design of the unit. Thank you for choosing Samsung in your home. ^Brad
Great Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did my homework online and went to buy this microwave and it is very nice and does all we want it to do.
I would recommend this to a friend- Cons mentioned:Door
Microwave samsung
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The door on this unit sticks as described in other reviews. Purchased the extended warranty and will probably need to use it. If the door didnt stick the microwave performs ok
No, I would not recommend this to a friend Simple and safe to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Simple to use a it ceramic interior helps to keep it clean and metallic outer compliments with other products we have
I would recommend this to a friendGreat microwave!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple to use. Quality at a good price. Clean look and many options for various needs.
I would recommend this to a friendGreat Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, Have had one for over a year now. I ended up getting 2 of them. Great Product!
I would recommend this to a friendExcellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent microwave very nice very sturdy and I've had no problems with it and looks great in my new kitchen
I would recommend this to a friendGreat smaller microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We were tight on counterspace but needed a well designed, functional microwave. This fit the bill nicely!
I would recommend this to a friendMicrowave & Grill
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was surprised to find both features in one unit. It’s great to be able to grill with no mess.
I would recommend this to a friendGreat price for the equipment
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is great just wobbly on the side no problem put a peice of cardboard all fixed
I would recommend this to a friendLove it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent features and good capacity occupying such a small space!
I would recommend this to a friendNice countertop microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave works great! Especially love the interior material. Very easy to clean and always looks good!
I would recommend this to a friendgood product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have used it a few times and it is a fine product
I would recommend this to a friend