Customer Ratings & Reviews
- Model:
- MG11H2020CT
- SKU:
- 8578027
Rating by feature
- Performance
Rating 4.3 out of 5 stars
- Cook Settings
Rating 4.3 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
Customers are saying
Customers admire the 1.1 Cu. Ft. Countertop Microwave with Grilling Element for its size, ease of use, and grilling capabilities, frequently praising the interior and heating performance. Many appreciate the microwave's features and appearance, while some find the price reasonable. However, negative feedback focuses on the noise level and issues with the door and button quality.
This summary was generated by AI based on customer reviews.
Would not recommend
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit shuts down when it gets hot. You have to wait 20 minutes or more before you can continue use. Cooking bacon in this microwave is a real pain. Better and quicker to put in oven.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Susie! You are correct. Our microwaves are designed to shut off if they overheat to help prevent possible fire. Thank you so much for sharing your thoughts. ^Jecca
Best microwave ever!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first Samsung microwave and I love it doesn't disappoint.
I would recommend this to a friendGreat product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very well built. I like how the button feels when you push it and the door opens. It does feel cheap.
I would recommend this to a friendperfect microwave for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.decided to purchase this as a replacement for my over 10 years old GE micro. works excellent so far..
I would recommend this to a friendGreat Machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this to replace our old one and love it, works great very strong
I would recommend this to a friendBest
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Product highly recommended. Good brand of microwave
I would recommend this to a friendSamsung microwave
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave works extremely well. Matches my other appliances
I would recommend this to a friendLove this product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Very happy! Fits well in the space!!!!
I would recommend this to a friendGreat microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very light! I like that I can easily move it around unlike those bulky microwaves. Works great. Great price
I would recommend this to a friendGreat microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very good microwave, it has the microwave function and a microwave oven function which makes it very useful.
I would recommend this to a friend1.1 Cu. Ft. Microwave wi Grilling element
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Features we like: This 1000watt unit runs quietly, heats evenly, has a bright interior light (which turns itself off if you forget to close the door). The Ceramic coating inside is easy to wipe clean. The three-legged rack & pan has been useful for warming or toasting bread & rolls. Don't like: The touch screen has no backlight & the buttons require more pressure than I prefer.
I would recommend this to a friendGreat Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works perfectly! Great addition to my kitchen. Haven't used the grill plate yet, but will get to that soon.
I would recommend this to a friendGreat Kitchen Microwave For my office.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave stainless steel perfect for my Re/max Vantage Real Estate Office lunch room.
I would recommend this to a friendWorks great.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No issues, works great. Replaced an old microwave. Great value and price.
I would recommend this to a friendmicrowave oven
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No cooking instructions came with the microwave. Disappointed Its also not an energy star appliance.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We know the significance of learning how to operate an appliance, especially in cooking, CarolH. We'll be delighted to help!
Microwaves have been a modern convenience for quite some time. But your Samsung microwave makes things even more accessible with its unique features, such as Sensor Cook. Select what you're cooking and leave the calculations up to your microwave. After a long day at work, you can finally relax.
How to cook with your Samsung microwave:
https://www.samsung.com/us/support/answer/ANS00049159/
The oven has an energy save mode. This feature saves electricity when the oven is not in use by turning off the display entirely, including the clock display. Usually, when the stove is not in use, the oven enters standby mode and continues to display the clock. (check page 14 of the manual for reference.)
• Press the Eco button.
Result: Display off, including the clock.
• To cancel energy save mode, open the door or press the Eco button. The display shows the current time, and the oven is ready for use.
You may also refer to pages 12-22 of the user manual for more information about using the oven.
https://downloadcenter.samsung.com/content/UM/202106/20210608173638632/MG11H2020CT_AA_DE68-04270A-05_EN_210503.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145604076) to help our team pull up your information when you message us.
Thank you!
-Angelica
Easy to use
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice unit with crisper. Easy to use! All members of my family find it easy to use.
I would recommend this to a friendeasy to use storage, plug and play as easy as a CD
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was looking for an easy to use plug and play storage that is compact and adaptable to laptop or desk top computer
I would recommend this to a friendGreat value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Highly useful oven in a small presentation. Very pleased
I would recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this microwave is great for the price love the included heating element
I would recommend this to a friendDoor Button is Bad..Check Reviews
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased an open box item that was labeled as excellent condition. The door button did not work so obviously no one from Best Buy had bothered to check the item before calling it excellent condition. It was shipped to the house for free, but to return i had to haul it to my car for a trip to UPS or Best Buy to return. Before ordering a replacement I rechecked the reviews. It had what seemed like decent reviews until i read only the 1 stars. So many complaints about the door button. One reviewer took three tries to get one that worked. How can you design and sell a $180 microwave with a faulty door. The auto reheat is really just a timer and will turned your rice into rocks.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi CharlenaS,
Thank you very much for your review of our products. Should you need support in the future, please don’t hesitate to reach out to us through the channels below.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145306480 to help our team pull up your information.
Leo