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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 775 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are positive about the product's compact size, overall performance, and sleek design, which many users find both attractive and efficient. Users also frequently highlight the ease of use, effective ventilation, and straightforward installation process as key benefits. While the appliance is generally well-regarded for its power and interior space, some customers have noted that the fan can be quite loud during operation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 775 reviews
  • Rated 5 out of 5 stars

    Really nice and aesthetic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how fast it heats the food, it goes faster than regular microwaves

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good just loud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice microwave the only thing that I don’t care for is the vent is loud.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not very reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be honest this is the third one I have to get within 2 years being generous with the rating. They stop working and i dont know why. Luckly i get extended waranty on them so no additional vost for replacing only warranty amount paid. When it works there are no issues but to be the third one i have to get within 2 years i wouldnt recommend it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Alex,

      We understand that an excellent working microwave plays a massive part in heating or cooking food. Let us help you.

      I have shared a link below for the steps if the Samsung microwave is not heating or stopped working.
      https://www.samsung.com/us/support/troubleshooting/TSG01001963/

      It would also be great if we could talk to you directly and gather more information about your concern.

      Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1147495826, which will help our team pull up your information.

      ^Rainly Samsung

  • Rated 4 out of 5 stars

    Samsung microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that it is slim line and works well. Miss the push a 1 and it cooks for one minute, on this one it will do one second. So that is the only down side that i have encountered so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very nice looking, love the slim size.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice microwave, but beware, it is 3" deeper than a standard size microwave. i bought one because i REALLY liked the slim style and extra clearance, but it stuck out so far from the cabinet that it just didn't look right. Had to return it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Slimline

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit perfect above my new gas stove. Just moved and bought a home. Treated myself to a bundle of appliances. Sales rep Thomas was so helpful, knowledgeable. The microwave I bought with the bundle was too big for new kitchen. Best Buy worked with me to get the one picture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price Great Features

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this! Bought this for my new kitchen remodel. I have a small kitchen and needed all the space I can get but didn't want a bulky microwave. I trust samsung 100% love their products ❤️ plus got this for a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vents air out the top-front so it was perfect for my cabinets, which allowed the microwave to stick out about 5 inches and air to flow freely. I really like the look of this too. It is a nice microwave!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the slim look which gives more space above the stove. It does come out farther then our previous microwave as far as the depth goes. Hoping it last a long time but Only time will tell!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it open box and it still came in brand new condition works great I have no issues with it. The smart feature lets you control the light or the hood from your phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Microwave :)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new microwave. Haven't figured out exactly how to work the clock but have the right time set..LOL It looks beautiful and cooks perfectly. Haven't used the WiFi feature just yet but everyone that comes over comments on how nice it looks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Likeable Range Hood / Microwave Unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With sale price, reward points and TotalTech bennies this was a real good deal. Microwave, hood fan and light work great. Defrost function took awhile to get used to as it was different from our previous unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was quick and professional and on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great microwave. Convenient and space saving.. a lot of really cool features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TERRIFIC MICROWAVE!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TERRIFIC MICROWAVE!!! LOOKS GREAT!!! WORKS WELL!!! HAVING THIS OVER OUR STOVE FREED UP A LOT OF COUNTERTOP SPACE. VERY HAPPY WE PURCHASED THIS!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A perfect fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely pleased with my Samsung over the stove microwave. I was never able to find a compact model for the available space I have. This model has all the features of a larger model including WiFi connectivity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this stores customer service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my microwave. They have the very best customer service you could ever ask for. Number one!

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 1 out of 5 stars

    AVOID SAMSUNG MICROWAVES!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should have seen this coming based on the other reviews about this microwave but alas, here I am. Fantastic when it was working, but like others, about a year and a half in and it stops working. When trying to warm up food, it now just makes a fan noise like it would if you pressed the fan button on the microwave. Absolutely not worth the headache at all. Totally regret this purchase.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Arvin,

      We understand how you feel regarding this microwave. We are here to help you.

      Please see page 35 of the user manual for steps to take when the microwave is not heating.

      https://downloadcenter.samsung.com/content/UM/202502/20250226161329120/01._IB_FULL_ME11F7510MT_AA_EN.pdf

      Should you still need support, please don’t hesitate to reach out to us through the channels below.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, provide us with this reference number (1149376809), and it will help our team pull up your information.

      ^Rodel Samsung

  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a nice microwave but I would prefer a larger handle area

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is perfect for our kitchen. It does not take up to much space and gave us some space we didn’t have. It works pretty well and heats up the food.

    I would recommend this to a friend