Customer Ratings & Reviews
- Model:
- ME11A7510DG/AA
- SKU:
- 12374643
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers are positive about the product's compact size, overall performance, and sleek design, which many users find both attractive and efficient. Users also frequently highlight the ease of use, effective ventilation, and straightforward installation process as key benefits. While the appliance is generally well-regarded for its power and interior space, some customers have noted that the fan can be quite loud during operation.
This summary was generated by AI based on customer reviews.
Samsung Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A Nice Sleek Looking Appliance. Very Solid Looking Microwave
I would recommend this to a friendSamsung microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this microwave. Fits great needed a short height unit. Cooking is accurate. Only down side is no power level button, need to use wifi to adjust. So you will need to able to connect to wifi.
I would recommend this to a friendSlim
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With out cabinets a standard size microwave would have been too big and feel like its right above the oven so this slim one makes the kitchen look correct
I would recommend this to a friendSearch for tossed parts
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with the microwave, but setting it up is still ongoing. Bought it Open Box from Manchester, got it home and discovered parts were mising to set it up to fit our conditions. The store had displayed it and threw away the packaging and the include parts. Took days of searching, making a part we couldnt find, and are still waiting for a back ordered part.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
To better assist you with this issue, please contact Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day.
They can either answer your question or transfer you to your local store to answer your specific concern.
Leo
Beautiful but the interior height is limiting
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks nice, but the inside is really small. We realized this was not the one for us.
I would recommend this to a friendGreat purchase and experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy I decided to purchase this microwave! Cooks and heats up food nicely! Good price also! Installers were very professional and quick. Job well done!
I would recommend this to a friendRange
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Put this over our stove and it is absolutely beautiful. Saved us so much counter space and I love the touch buttons.
I would recommend this to a friendGreat product so far
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the vertical space savings and i dont miss the larger heating cavity at all. So far its worked perfectly. Wifi connectivity was a snap
I would recommend this to a friendGood value when you don't have the space
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sticks out a little further than a traditional microwave but it was still more affordable than modifying the cabinet above
I would recommend this to a friendSamsung smart slim Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s in good condition and like new even thought i bought open box microwave.
I would recommend this to a friendSlim
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stuck out too far from cabinet- love the slim look not the depth
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there, KateS.
Thank you very much for your observation of our microwave. Should you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG)
Have a great day.
^Camille
Thin microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had one I had to return because it didn’t work but this one works great
I would recommend this to a friend- Pros mentioned:Overall performance
Bad delivery :(
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is wonderful, I am giving a bad review for Best Buy, I have been waiting for this product with two delays for more than a month :(. :(. :( :(. :(
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
Microwave/hood
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work great for 2 years but now iv lost the screen .
I would recommend this to a friendLED freezes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Broken after a year. LED freezes after using the microwave a few times
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
This is not the experience we want you to have. We're here to help with your Samsung Microwave.
Below is a link to help you replace the microwave light. Please turn to page 30 (Replacing the oven light) of the user manual.
User manual:
https://downloadcenter.samsung.com/content/UM/202502/20250226161329120/01._IB_FULL_ME11F7510MT_AA_EN.pdf
Should you have other query, feel free to connect with us through the following platform.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Please provide us with this reference number (1150886652) when you message us so our team can retrieve your information.
Thank you.
-Leo
Samsung mounted cabinets microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The salesmen were terrific. Ordered online and had difficulty finding it in stock. Even loaded into my Corvette!
I would recommend this to a friendMicrowave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy return even open box did not use cannot be used as recirculate
I would recommend this to a friend- Pros mentioned:Ventilation
Dont buy.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got a lemon. Had only 18 months and it started sparking. Also it was extremely hard to navigate the clock set etc... smart features were useless.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
We know how important it is to have a reliable appliance. Let us help you with your microwave.
Here is a link to the user manual; kindly go to pages 11–12 for a guide on how to navigate time, and pages 13–15 for a guide on how to use smart features.
User manual.
https://downloadcenter.samsung.com/content/UM/202411/20241118165509139/O_01._IB_FULL_ME11F7510MT_AA_EN.pdf
Please feel free to reach us via the options below, as we look forward to assisting you in setting up service for your mircrowave.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147869701) to help our team pull up your information when you message us.
Thank you.
-Ricardo
Buyer beware
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The CFM measurements they boast on the description are extremely exaggerated, while yes the fan is loud and it blows a lot of air, it doesn’t suck the air from the intake, where it’s getting its air is an absolute mystery to me. We thought it was a defect so we got a replacement sent out and still have the same problem. Other than that (the sole reason I bought this particular microwave) it works just as it should….
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi BestYetisbest,
Thank you for your honest feedback and we hope you are in good health. We are saddened to know that this has happened to you. This is not the experience we want for our customers. Your feedback helps us to understand where we can take steps to improve our product and service.
The difference between the cooktop and the bottom of the over-the-range microwave should be no lesser than 14.5 inches. Any more difference, the vents would be less effective. I have shared the installation link below. Please access the link and turn to pages 7 - 8.
Installation link:
https://downloadcenter.samsung.com/content/EM/202202/20220223181502042/Install_ME11A7510DS_AA_DE68-04709A-01_EN-MES_220120.pdf
I have also shared a Samsung link that may help with your concerns with the microwave.
https://www.samsung.com/us/support/troubleshooting/TSG01202710/
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144600349
Leo
Might buy a different model next time.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits and looks great. Came with a dent in the front. Very loud when operating. Vent fans are loud and don't seem to move a lot of air. The door is quite long since it opens the entire width. WiFi notifications are nice if you are out of the kitchen. So far it is still working well. Need to read the manual for all of the bells and whistles.
No, I would not recommend this to a friend