Customer Ratings & Reviews
- Model:
- ME11A7510DG/AA
- SKU:
- 12374643
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers are positive about the product's compact size, overall performance, and sleek design, which many users find both attractive and efficient. Users also frequently highlight the ease of use, effective ventilation, and straightforward installation process as key benefits. While the appliance is generally well-regarded for its power and interior space, some customers have noted that the fan can be quite loud during operation.
This summary was generated by AI based on customer reviews.
Microwave
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buttons are very sensitive. Our display screen messes up about once every two or three months. We have to unplug it and this fixes the issue temporarily. We find that it is not very user friendly.
No, I would not recommend this to a friendBrand response from Samsung
Posted .JamesM, having a working microwave button is important to operate the microwave properly. We are here to help.
Below is a link to help you diagnose if your microwave buttons are sensitive. Please click on the embedded word.
Microwave control panel does not respond
https://www.samsung.com/us/support/troubleshooting/TSG01001961/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147681378) to help our team pull up your information.
Have a great day.
^Camille
Great
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, Love that it works with Smart Things app, really nice style, makes your kitchen look better, slim microwave is a way to go.
I would recommend this to a friendSamsung microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Normal microwave. Hard to wipe down because it messes with the touch buttons.
I would recommend this to a friend- Cons mentioned:Fan noise
Buyer beware
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor design, loud and expensive for a microwave. No of which was brought to our attention by the “expert “ appliance employee at BB. Do not recommend this product or this store.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
We want you to have a hassle-free experience using your microwave. Allow us to help you.
If the microwave is too loud, click the link and the hyperlinks for tips.
Samsung microwave is making weird noises:
https://www.samsung.com/us/support/troubleshoot/TSG10007187/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide reference number 1151455745 so our team can look up your information when you message us.
Have a great day.
-John
Over the range microwave reveiw
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Over all, its a very nice unit. Easy to install. The bad part " to me" the under unit counter top light is NOT bright at all, even on high. The exhaust on "high stting" is LOUD, i feel too loud for being rear vented through the wall
I would recommend this to a friendBrand response from Samsung
Posted .Hi Mark R,
It's disappointing when the features of this Samsung microwave model don't quite live up to expectations. Let us provide details and help.
Microwaves typically do not produce noise measured in CFM because they are designed to operate quietly. Any noise they do make is usually minimal and related to the operation of the internal components, such as the turntable or fan. If your microwave seems unusually loud, I have shared a Samsung link below to help further.
Samsung microwave is making unusual noises:
https://www.samsung.com/us/support/troubleshooting/TSG01001968/
Over-the-range microwaves historically used halogen bulbs for their cooktop lighting due to several reasons:
1. Heat Resistance
2. Color Temperature
3. Size and Fit
However, as LED technology has advanced, many newer models are now equipped with LED cooktop lighting. LEDs offer advantages such as lower energy consumption, longer lifespan, and potentially cooler operation. I have shared a Samsung link below for your reference to a microwave model that uses LED for its cooktop.
https://www.samsung.com/us/home-appliances/microwaves/over-the-range/1-1-cu--ft--smart-slim-over-the-range-microwave-with-550-cfm-hood-ventilation--wi-fi---voice-control-in-black-stainless-steel-me11a7710dg-aa/#support
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147359480 to help our team pull up your information.
Leo
open box Samsung microwave oven
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice microwave but, it was missing the mounting bracket and all of the mounting screws and bolts!
I would recommend this to a friendGreat microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave. Quiet fan that removes all the cooking smells
I would recommend this to a friendMore than 30” necessary for installation
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If installing next to a wall or pantry on the hinge side you need an additional 1 1/2 inch of clearnce to allow the door to open to a full 90 degrees.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there,
Thank you very much for your observation of our microwave. Rest assured that we are working to improve our products and services with the help of your reviews.
Have a great day,
-Ernest-
Missing pretty basic features
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall it’s a solid microwave and it looks great. However, there are a few annoyances I wish I knew about: 1) The fan and light buttons are sensitive and right below the start/stop buttons. You’ll probably end up accidentally turning on the fan/lights all the time 2) There are no quick settings. You will have to type your desired time every time
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi CocoC,
We thank you for stating that the microwave looks great and overall is solid.
We always value customers who are keen to give us their reviews. I will be sure to pass on what you have told me to our product team for current and future product developments.
Should you need assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145355762 to help our team pull up your information.
Leo
Deep cabinets.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great space saving microwave. Works well with deeper than usual oven head cabinet’s like I have.
I would recommend this to a friendNo lighted keypad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.keypad isn't lighted and faint print on keypad difficult to read. This flaw wasn't mentioned by sales staff when I bought it. This is a stupid design flaw in an otherwise acceptable appliance
No, I would not recommend this to a friendBrand response from Samsung
Posted .JeffreyP, thank you for your review of the microwave. Your opinion matters to us. Rest assured that we are working to improve our products and services with the help of your review. Should you need any support, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).
Have a great day.
^Camille
Perfect Space Saver
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fan is really strong and clears out smoke no problem. The microwave is great too just dont expect to pile on the spaghetti. Its on the shorter side.
I would recommend this to a friendJUNK!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Complete JUNK. It died in two years, and SAMSUNG just throws up their hands... I purchased all new appliances after having good results from Samsung in the past. All my appliances lasted over a decade and were still working when I updated them. After Mutiple trouble shooting calls and clueless people at Samsung support I'm being told to replace the unit at my expense. Needless to say, I am very disappointed. You would think the least they would do is a very deep discount along with free delivery and installation since I have already pair full retail on all of these items. I'm sure my old Microwave is still working for my neighbor who picked it up FREE from my curb! What horrible customer retention from such a giant company.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Garry,
We understand the importance of a working microwave at home. We'd be delighted to speak with you to provide assistance and discuss what options we can offer. Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1150834180) when you message us so our team can retrieve your information.
Thank you.
-Kimberly
Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the item as well as the service and staff from Best Buy.
I would recommend this to a friendGood except for the time
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only issue is the time on the clock on the range and microwave changes consistently
I would recommend this to a friendExcited to try it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Havent been able to install it yet but delivery was great and cant wait to try it!
I would recommend this to a friendGreat Fetures
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is great although size takes a bit to get used to, the future's are good also like being able to turn off fan without being there
I would recommend this to a friendSmaller is better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this low profile micro wave ... I have a small kitchen, so it looks and fits better than an average sized microwave. It does have the same capacity though.
I would recommend this to a friendLet there be light
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does have lots of fan power. Needs a little more light seems to dull.
I would recommend this to a friendThe look of Sleek
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice love the sleek look. I thought it was odd to pull it open on the side. I was expecting to push a button to be more modern with the look. Little pricey.
I would recommend this to a friend