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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 775 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are positive about the product's compact size, overall performance, and sleek design, which many users find both attractive and efficient. Users also frequently highlight the ease of use, effective ventilation, and straightforward installation process as key benefits. While the appliance is generally well-regarded for its power and interior space, some customers have noted that the fan can be quite loud during operation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 775 reviews
  • Rated 5 out of 5 stars

    Upgraded Kitchen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I decided to upgrade to the over-the-range microwave. This appliance has great components.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Slim above stove microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great slim look and a modern touch to any updated kitchen. A must buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A very good microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good microwave. It is low profile so it won't accommodate any containers that are high. Other than that I am happy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little less height for objects to cook in than I would like, otherwise fine.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 1 out of 5 stars

    I got a lemon!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave looks very nice installed. I like that it is slim. It’s been less than 25 days and the microwave is already broken. The keypad doesn’t work. Can’t return it because Best Buy has a 15 day return policy. Sucks! Now I have to deal with manufacturer to try to get my brand new microwave to work.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for gas lovers to use at your home. Love this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love ❤️

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!! Love that i get notifications on my phone when its getting close for my food in being warm.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Slim

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent microwave but the door hangs a little askew

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good condition

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good condition I like it Have to get it The best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must get

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product will come back for the same one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I like about it that will notify you when the food is ready.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Slim and efficient!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WOW, this thing heats up fast! Super fast and quiet.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Freezes and does not work

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Geek Squad out TWICE and the issue is not fully resolved. Now I need to have them out again. The key pad freezes and will not register any input. Do not buy this product. The mother board is bad or something. No one cares to replace it no matter what I try or say.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear valued BestBuy client,

      To better assist you with this, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store to check for any updates regarding your repair.

      Should you need further assistance with the microwave, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1148406558) to help our team pull up your information when you message us.

      Have a great day,

      -Ernest- Samsung

  • Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only have had microwave for one month. Fine so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sticks out.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good. Sticks out a bit depending on the cabinet sizing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the microwave, love the slim look great job Samsung

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Slimline Microwave11

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely efficient with internet capable cooking.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Loud, but works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine, looks sleek, but the exhaust is very loud.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice machine

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought open box, missing wall Mount, had to search for a month to find replacement bracket. Nice microwave, powerful fan, low profile is awesome.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Dave Bal,

      We are happy that you like this Samsung microwave model with its exhaust fan and low-profile look fits your needs. We hope to help you with your future accessory or parts needs.

      I have shared the website of our authorized distributor for parts and accessories below. You may visit the website in the future when you need parts or accessories for your Samsung home appliances.

      https://samsungparts.com/pages/supports

      In addition, I have shared Best Buy's customer service department contact details below for your reference as well.

      Phone: (888) 237-8289
      Hours: 24 Hours a Day.

      Should you have questions in the future, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
      4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)

      When you message us, please provide us with this reference number 1147346897 to help our team pull up your information.

      Leo Samsung

  • Rated 4 out of 5 stars

    Nicemicrowave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it work just fine but not easy to set the time clock.

    I would recommend this to a friend