Customer Ratings & Reviews

I'm so bummed. We took out a loan to remodel our tiny kitchen in the summer of 2022 and splurged on this low-profile microwave to go over the range to save some counter space. We have had nothing but trouble with it. About a year in, it became possessed and would turn on randomly when we weren't even in the kitchen. I had a total tech membership, which allowed the service people to come out, order a new door, and then come back and install it. Ever since the door was replaced, the light stopped working. The total tech 2-year warranty expired so we couldn't fix that...then, during Thanksgiving break of 2024, it stopped working again! This time, it turns on but won't heat anything. Now we are SOL and temporarily using a 10-year-old $50 microwave from our garage, which works great but takes up a lot of the counter space in our tiny kitchen. We are going to do lots of research before we spend so much money on a microwave! Ugh. Very disappointing.

Looks great, was easy to use Best Buy's service to have them come out and measure our space to make sure it fit. The wifi on the microwave feels a little unnecessary- be warned if you have tech happy family members who can get alerts every time it's in use and text you asking what you're heating up lol.

Works great and the size allows me to use tall pots so I can cook for my entire family!

I love the size. very nice looking microwave. only thing its hard to figure auto setting

I like my new microwave. Looks very elegant. Double up as a filter on top the stove, and does it job. I connected it to my wifi as well. Do not really understand why I would like to control it from my iphone, had to turn of messages from it actually, so annoying. Any good device with even some extra useless feature.

This is a really beautiful, easy to use and easy to clean microwave, replacing another brand that was difficult to clean , without the surface peeling. My only issue is that it is difficult to see what I'm pressing, on the control panel, that part needs to light up!

Very nice and easy to install I thought it looks awesome Ever the kids thought it looks great

Excellent look and finish. Being compact in size fits very well within our kitchen Project.

Have had nothing but Samsung appliances in my kitchen for years. They've all been great (apart from a dishwasher that failed multiple times... although fixed through warranty) and this microwave is no exception. Simple, sleek, works great.

This microwave has WiFi and great power. Love the built in vent that is perfect for my oven located right below this. Buy it !

Easy to install and works like a champ,and you have to love the wifi setting makes everything nice and easy.

The first microwave we picked up was damaged when we opened the box at home. Returned to Best Buy and they ordered a replacement. After a week, we were able to pick it up - and opened the box in-store to make sure there was no damage. Installation was fairly straight forward and easy. It does stick out from our cabinets further than our old microwave, but it's profile gives plenty of head-space over the stove. The keypad is extra sensitive, I tend to hit the buttons accidentally when closing the door. Haven't set up the "smart" features yet. Hopefully, it'll perform well for awhile!

Love it. After measuring bowls I found all the ones I use fits. The additional space above the stove is amazing. Making cooking easier. And the vent hood feature really is as good as they claim. I am so glad I made the change to the low pro

Nice slim microwave that does the job as the big one but with less space. I love it but the only thing I don’t like is the sensitive touch every time you want to whip it the fan and the light turns on.

Decided to ditch the counter top microwave and go with the over the stove,heats things up nice and hot and pops a great bag of popcorn,wasn’t too hard to install either but you need an extra set of hands when it’s time to mount

Bought it for my tiny home that was under development. Its really compact and the integrated extractor is no joke as it displaces enough air to extract the fumes from my wifes cooking.

This microwave is the perfect size for my kitchen. I really love the settings on this microwave and how easy it is to use.

Great product very powerful highly recommended. Easy to install

Perfect fit and it looks great, very happy with this purchase

Very sleek and elegant. Very good ventilation. Wi fi feature and voice control are an added help while cooking