Customer Ratings & Reviews
- Model:
- ME11A7510DS/AA
- SKU:
- 11619733
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Easy setup, ease of use with Smartthings app
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Smaller footprint doesn't mean that it isn't powerful. Previously had a standard size over the range microwave bit this one takes less time when warming up food. Adding this to my existing smarthome enables me to control the lights, stop microwave right fr my phone.
I would recommend this to a friendMicrowave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installation was quick and professional and on time.
I would recommend this to a friendSamsung microwave
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love that it is slim line and works well. Miss the push a 1 and it cooks for one minute, on this one it will do one second. So that is the only down side that i have encountered so far.
I would recommend this to a friendMicrowave
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vents air out the top-front so it was perfect for my cabinets, which allowed the microwave to stick out about 5 inches and air to flow freely. I really like the look of this too. It is a nice microwave!
I would recommend this to a friendvery nice looking, love the slim size.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice microwave, but beware, it is 3" deeper than a standard size microwave. i bought one because i REALLY liked the slim style and extra clearance, but it stuck out so far from the cabinet that it just didn't look right. Had to return it.
I would recommend this to a friendGreat price Great Features
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this! Bought this for my new kitchen remodel. I have a small kitchen and needed all the space I can get but didn't want a bulky microwave. I trust samsung 100% love their products ❤️ plus got this for a great price.
I would recommend this to a friendGreat option
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it open box and it still came in brand new condition works great I have no issues with it. The smart feature lets you control the light or the hood from your phone.
I would recommend this to a friendSlimline
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fit perfect above my new gas stove. Just moved and bought a home. Treated myself to a bundle of appliances. Sales rep Thomas was so helpful, knowledgeable. The microwave I bought with the bundle was too big for new kitchen. Best Buy worked with me to get the one picture.
I would recommend this to a friend- Cons mentioned:Fan noise
AVOID SAMSUNG MICROWAVES!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I should have seen this coming based on the other reviews about this microwave but alas, here I am. Fantastic when it was working, but like others, about a year and a half in and it stops working. When trying to warm up food, it now just makes a fan noise like it would if you pressed the fan button on the microwave. Absolutely not worth the headache at all. Totally regret this purchase.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Arvin,
We understand how you feel regarding this microwave. We are here to help you.
Please see page 35 of the user manual for steps to take when the microwave is not heating.
https://downloadcenter.samsung.com/content/UM/202502/20250226161329120/01._IB_FULL_ME11F7510MT_AA_EN.pdf
Should you still need support, please don’t hesitate to reach out to us through the channels below.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide us with this reference number (1149376809), and it will help our team pull up your information.
^Rodel
- Cons mentioned:Fan noise
Buyer beware
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor design, loud and expensive for a microwave. No of which was brought to our attention by the “expert “ appliance employee at BB. Do not recommend this product or this store.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
We want you to have a hassle-free experience using your microwave. Allow us to help you.
If the microwave is too loud, click the link and the hyperlinks for tips.
Samsung microwave is making weird noises:
https://www.samsung.com/us/support/troubleshoot/TSG10007187/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide reference number 1151455745 so our team can look up your information when you message us.
Have a great day.
-John
So far so good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the slim look which gives more space above the stove. It does come out farther then our previous microwave as far as the depth goes. Hoping it last a long time but Only time will tell!
I would recommend this to a friendGreat microwave
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great microwave. Convenient and space saving.. a lot of really cool features.
I would recommend this to a friendNo lighted keypad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.keypad isn't lighted and faint print on keypad difficult to read. This flaw wasn't mentioned by sales staff when I bought it. This is a stupid design flaw in an otherwise acceptable appliance
No, I would not recommend this to a friendBrand response from Samsung
Posted .JeffreyP, thank you for your review of the microwave. Your opinion matters to us. Rest assured that we are working to improve our products and services with the help of your review. Should you need any support, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).
Have a great day.
^Camille
LED freezes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Broken after a year. LED freezes after using the microwave a few times
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
This is not the experience we want you to have. We're here to help with your Samsung Microwave.
Below is a link to help you replace the microwave light. Please turn to page 30 (Replacing the oven light) of the user manual.
User manual:
https://downloadcenter.samsung.com/content/UM/202502/20250226161329120/01._IB_FULL_ME11F7510MT_AA_EN.pdf
Should you have other query, feel free to connect with us through the following platform.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Please provide us with this reference number (1150886652) when you message us so our team can retrieve your information.
Thank you.
-Leo
Likeable Range Hood / Microwave Unit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With sale price, reward points and TotalTech bennies this was a real good deal. Microwave, hood fan and light work great. Defrost function took awhile to get used to as it was different from our previous unit.
I would recommend this to a friendSamsung Microwave :)
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the new microwave. Haven't figured out exactly how to work the clock but have the right time set..LOL It looks beautiful and cooks perfectly. Haven't used the WiFi feature just yet but everyone that comes over comments on how nice it looks.
I would recommend this to a friendLove this stores customer service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love my microwave. They have the very best customer service you could ever ask for. Number one!
I would recommend this to a friendMicrowave
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a nice microwave but I would prefer a larger handle area
I would recommend this to a friendTERRIFIC MICROWAVE!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TERRIFIC MICROWAVE!!! LOOKS GREAT!!! WORKS WELL!!! HAVING THIS OVER OUR STOVE FREED UP A LOT OF COUNTERTOP SPACE. VERY HAPPY WE PURCHASED THIS!!!
I would recommend this to a friendSamsung Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A Nice Sleek Looking Appliance. Very Solid Looking Microwave
I would recommend this to a friend