Customer Ratings & Reviews
- Model:
- ME11A7510DS/AA
- SKU:
- 11619733
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Stopped Heating just after warranty expired
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unit is beautifu but loud. Stopped working after 13 months of use. Does not heat. Called samsung and repair cost is more than the cost of the unit. Uttery disappointed. Never had samsung appliance failed so quickly.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Manjunath, we’re glad you took the time to share your review of your Samsung microwave, and the feedback you shared is important to us.
Please keep this reference number for your records: 1152293081.
Samsung really appreciates your business.
Khristine
Samsung Care
Samsung mounted cabinets microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The salesmen were terrific. Ordered online and had difficulty finding it in stock. Even loaded into my Corvette!
I would recommend this to a friendMight buy a different model next time.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits and looks great. Came with a dent in the front. Very loud when operating. Vent fans are loud and don't seem to move a lot of air. The door is quite long since it opens the entire width. WiFi notifications are nice if you are out of the kitchen. So far it is still working well. Need to read the manual for all of the bells and whistles.
No, I would not recommend this to a friendSamsung microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Normal microwave. Hard to wipe down because it messes with the touch buttons.
I would recommend this to a friendGreat microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave. Quiet fan that removes all the cooking smells
I would recommend this to a friendBuyer beware
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The CFM measurements they boast on the description are extremely exaggerated, while yes the fan is loud and it blows a lot of air, it doesn’t suck the air from the intake, where it’s getting its air is an absolute mystery to me. We thought it was a defect so we got a replacement sent out and still have the same problem. Other than that (the sole reason I bought this particular microwave) it works just as it should….
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi BestYetisbest,
Thank you for your honest feedback and we hope you are in good health. We are saddened to know that this has happened to you. This is not the experience we want for our customers. Your feedback helps us to understand where we can take steps to improve our product and service.
The difference between the cooktop and the bottom of the over-the-range microwave should be no lesser than 14.5 inches. Any more difference, the vents would be less effective. I have shared the installation link below. Please access the link and turn to pages 7 - 8.
Installation link:
https://downloadcenter.samsung.com/content/EM/202202/20220223181502042/Install_ME11A7510DS_AA_DE68-04709A-01_EN-MES_220120.pdf
I have also shared a Samsung link that may help with your concerns with the microwave.
https://www.samsung.com/us/support/troubleshooting/TSG01202710/
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144600349
Leo
Great
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, Love that it works with Smart Things app, really nice style, makes your kitchen look better, slim microwave is a way to go.
I would recommend this to a friendopen box Samsung microwave oven
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice microwave but, it was missing the mounting bracket and all of the mounting screws and bolts!
I would recommend this to a friendBad quality
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy this microwave. It stopped heating food a year and a half in- SO conveniently 6 months after the manufacturers warranty ends. Now I have to pay half of the value of it to make it work again. No, I didn't spend hundreds on an extra warranty - because when the heck do microwaves break? This one does, apparently. And even though the magnetron has a 10 year warranty, they'll make every effort to say it's not that.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there,
We understand the importance of a working microwave for heating our food. Let's get this taken care of.
Here is a guide to help you if your microwave is not heating.
Samsung microwave is not heating or has stopped working
https://www.samsung.com/us/support/troubleshooting/TSG01001963/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1151479596) to help our team pull up your information.
Have a great day.
^Camille
Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the item as well as the service and staff from Best Buy.
I would recommend this to a friendMissing pretty basic features
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall it’s a solid microwave and it looks great. However, there are a few annoyances I wish I knew about: 1) The fan and light buttons are sensitive and right below the start/stop buttons. You’ll probably end up accidentally turning on the fan/lights all the time 2) There are no quick settings. You will have to type your desired time every time
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi CocoC,
We thank you for stating that the microwave looks great and overall is solid.
We always value customers who are keen to give us their reviews. I will be sure to pass on what you have told me to our product team for current and future product developments.
Should you need assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145355762 to help our team pull up your information.
Leo
Deep cabinets.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great space saving microwave. Works well with deeper than usual oven head cabinet’s like I have.
I would recommend this to a friendExcited to try it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Havent been able to install it yet but delivery was great and cant wait to try it!
I would recommend this to a friendGood except for the time
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only issue is the time on the clock on the range and microwave changes consistently
I would recommend this to a friendPerfect Space Saver
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fan is really strong and clears out smoke no problem. The microwave is great too just dont expect to pile on the spaghetti. Its on the shorter side.
I would recommend this to a friendLet there be light
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does have lots of fan power. Needs a little more light seems to dull.
I would recommend this to a friendGreat Fetures
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is great although size takes a bit to get used to, the future's are good also like being able to turn off fan without being there
I would recommend this to a friendSamsung microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave replacement for le more pro a lot more cooking area this is a plus
I would recommend this to a friendSamsung microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good purchase. Bought it one month ago very compatible and price rangenis also good
I would recommend this to a friendOver the stove Samsung microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like everything about it, except for knowing how to set the clock/timer. The instructions are not clear.
I would recommend this to a friend