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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 773 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 773 reviews
  • Rated 4 out of 5 stars

    Very Nice microwave but deep

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice microwave but it does stick out more than a regular size microwave. A regular microwave has the motor on top, where this one is in the back so it is deeper. In other words it covers more of your stove top, but on the plus side it is very nice, blue interior, wireless, heats items very well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Micro

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like everything except the interior is dark blue so you cannot tell if it has food on it, it should have been white.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great but....

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has great features and fits perfectly. The reason for the 4 is the display and fingerprints. Every press results in a mark.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Downsizing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit needed to replace larger microwave. Love the brand. Looks great in kitchen

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    don't have a title

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most everything is great, Best Buy was great. The microwave oven looks great, but after installing it the door won't open. the wall is too close. nobody's fault but mine. I didn,t try to open it before installing. Not Best Buy's fault, I may have remove a wall. But we can't use it, it looks good above our stove

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the slim. Gives so much more space in the kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great buy, we love it.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, fits perfectly. Easy to install if your skilled, if not get the professional installation. Controls are easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave functions better than our last one. Looks great too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Low profile microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product that fit in our limited space. Had good space inside for small microwave

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent samsung microwave.It works perfect. thank you

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    All Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and looks nice. Fits into space above range.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good performance

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came in a great condition and it´s working just perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung Slim

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look and also the purchase and pick up was so easy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    BL

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would like recommend it for you and your family.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good product good price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this product for everyone because highly performing and excellent price

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Controls go crazy when using range below

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After some time with it, we found that if you are cooking on the range below and it project heat above, it makes the comtrol board act up and it “ghost” selects options on the touch panel while not allowing you to cancel them. Not sure how no one has this issue like we do. It acts fine otherwise, however it is pretty useless if you have items on ghe stove that end up making the door hot.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi TheReaper,

      We appreciate your review of your overall experience with your Samsung microwave, and we'll be glad to share a troubleshooting guide for the microwave turning on by itself.

      The microwave turns on by itself:
      https://www.samsung.com/us/support/troubleshooting/TSG01001966/

      The microwave control panel does not respond:
      https://www.samsung.com/us/support/troubleshooting/TSG01001961/

      To better assist you and to collect more details, please reach us with the following options:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      You may provide this reference number (1145023978) to help our team pull up your information.

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Rated 5 out of 5 stars

    Love this microwave!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and very stylish! I was worried, being slim, that things wouldn't fit, but we've only had one large bowl that didn't fit. It heats well and has multiple features. It looks great over our Samsung range. The only frustrating part is I constantly turn the fan on when opening the door.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not best service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Damaged. Had a small dent on the door. Product we love. The service was less than desirable.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      To better assist you with this issue, please contact Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day.

      They can either answer your question or transfer you to your local store to answer your specific concern.

      ^Rodel Samsung

  • Rated 4 out of 5 stars

    Microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice purchase had a little bit of trouble between the delivery and the installation due to communication from Best Buy! Need to work making sure the customers understand what is needed and to be done prior to them coming!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Wish it would have had an option to wire directly rather than plug in.

    I would recommend this to a friend