Customer Ratings & Reviews
- Model:
- ME11A7510DS/AA
- SKU:
- 6469096
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers are positive about the size and design of the 1.1 cu. ft. Smart SLIM Over-the-Range Microwave, as well as its overall performance and ease of use. Many appreciate the hood ventilation and find the microwave powerful. However, some customers have expressed concerns about the fan noise and the intuitiveness of the keypad.
This summary was generated by AI based on customer reviews.
Good product, Bad packaging and included supplies.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave looks great. Sleek and low profile. 3 stars due to these items: Only one screw in entire package. Templates were for a different set of microwaves. Instructions included were not for our microwave. Had to drill and hack since the templates were not correct. (Now I know why I dont read directions).
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
We appreciate you informing us about this. To better assist you with this issue, please contact our Best Buy customer service department at (888) 237-8289. Call 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.
Thank you!
—Vannesa
Awsome microwave
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the smart features and the sleek look. No issues since purchased.
I would recommend this to a friendBeautiful microwave.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a wonderful microwave. It is beautiful. It heats well and has easy quick heating options.
I would recommend this to a friendlove it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.stylish microwave that looks great in my kitchen and works well.
I would recommend this to a friendSamsung Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the shorter style. It gives more room for my stove top.
I would recommend this to a friendGood addition to kitchen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s exactly what I needed for my small kitchen. Very happy with the investment.
I would recommend this to a friendnew microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't know if we would like the slim line, but thought we would give it a try. Found out that's all we needed to do the job.
I would recommend this to a friendMicrowave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a very nice microwave but the only downside is that it is not super user-friendly.
I would recommend this to a friendGreat mkicoware
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great a little small inside but works great would buy again
I would recommend this to a friendJust bought on clearance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just bought on clearance, will update review in a few months
I would recommend this to a friendHorrible microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The circuit board has already failed after 1.5years. It would cost $479 to repair it! Sad, they Don’t make things to last. I’m Sorry I replaced my old one that worked. I just wanted all of my appliances to match.
No, I would not recommend this to a friendBrand response from Samsung
Posted .DeborahR, we understand your frustration with the circuit board and the repair cost. We want to speak to you directly to provide support and see what options we can offer to help you.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
When you message us, please provide us with this reference number (1151646887) to help our team pull up your information.
Have a great day.
^Camille
poor design
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.our touchscreen failed after 2 years of use. not satisfied with touchscreen buttons right above a stove
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi David,
Thank you for bringing this to our attention. Let's go ahead and have the microwave back on track.
Kindly check the link below to help you with the microwave’s control panel.
Microwave control panel does not respond:
https://www.samsung.com/us/support/troubleshooting/TSG01001961/
Should you have other query, feel free to connect with us through the following platform.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Please provide us with this reference number (1150891746) when you message us so our team can retrieve your information.
Thank you.
-Leo
Microwave
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very stylish get many compliments how slim and have not seen beforehand.
I would recommend this to a friendNice machine
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought open box, missing wall Mount, had to search for a month to find replacement bracket. Nice microwave, powerful fan, low profile is awesome.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Dave Bal,
We are happy that you like this Samsung microwave model with its exhaust fan and low-profile look fits your needs. We hope to help you with your future accessory or parts needs.
I have shared the website of our authorized distributor for parts and accessories below. You may visit the website in the future when you need parts or accessories for your Samsung home appliances.
https://samsungparts.com/pages/supports
In addition, I have shared Best Buy's customer service department contact details below for your reference as well.
Phone: (888) 237-8289
Hours: 24 Hours a Day.
Should you have questions in the future, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
When you message us, please provide us with this reference number 1147346897 to help our team pull up your information.
Leo
Great purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek stylish and works well. Highly recommend this to anyone.
I would recommend this to a friendGood condition
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good condition I like it Have to get it The best
I would recommend this to a friendBest product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product for gas lovers to use at your home. Love this product
I would recommend this to a friendMust get
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product will come back for the same one.
I would recommend this to a friendMr JPA
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet and it heats the food very well with minimal heating of the dish used. I do wish it had a basic non-cooking timer
I would recommend this to a friendUpgraded Kitchen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So glad I decided to upgrade to the over-the-range microwave. This appliance has great components.
I would recommend this to a friend
