Customer Ratings & Reviews
- Model:
- ME11A7710DG/AA
- SKU:
- 6469084
Rating by feature
- Performance
Rating 4.5 out of 5 stars
- Cook Settings
Rating 4.5 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
Customers are saying
Customers are positive about the product's size, thin design, and overall performance, often highlighting its effective fan, ventilation, and ease of use. They also appreciate its aesthetic appeal, powerful cooking capabilities, and seamless Wi-Fi and voice control features. However, customers express negativity regarding the installation process, and some have experienced issues with the control panel and buttons ceasing to function. There are also concerns about the product's depth and difficulties in getting warranty claims honored.
This summary was generated by AI based on customer reviews.
Works as expected
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a great microwave that we got on sale, don't really have any complaints about it except that it sticks out farther from the cabinets than expected, but thats not really the products fault and more or less mine from not measuring it beforehand. Given my constraints it was the best solution to the problem.
I would recommend this to a friend- Pros mentioned:Size
Great slim microwave
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to get a slimmer microwave to fit our space, and this fit perfectly. Anything you need to microwave fits in here. It's larger than it seems.
I would recommend this to a friend - Cons mentioned:Installation
Great Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a really great microwave. When installing you need to make sure to install the plates that are in with the manual if needed.
I would recommend this to a friend - Cons mentioned:Control panel
Love it
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the slim profile. Does everything a larger unit would do! I do wish the control panel was back lit
I would recommend this to a friend - Pros mentioned:Size
Purchase and installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product was delivered and installed on time it was a great experience. The microwave itself is perfect size and it works great.
I would recommend this to a friend - Pros mentioned:Size
Best looking microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for a smaller space. I would recommend this product. No complaints so far.
I would recommend this to a friend - Cons mentioned:Depth
Average
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave itself is fine, fan is way too loud and does not really draw that much air considering the CFM rating...may just be the install and vent kit - poor design with flimsy duct parts to channel air to an outside vent. Be sure to measure twice as this unit is very deep.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We're thrilled to know the microwave is alright, HomeReno1. Let us help with its fan!
The vent fan on your over-the-range microwave helps keep smoke and steam clear from the microwave. It will even turn on automatically if the microwave gets too hot. But if the fan strength isn't strong enough to hold up a napkin, you may feel like it's not working. Fortunately, there's an easy way to tell.
The vent fan is weak on Samsung over-the-range microwave:
https://www.samsung.com/us/support/troubleshooting/TSG01202710/
You can easily install your Samsung OTR microwave with some measuring and maneuvering. Below is a link for more information.
Installing your over-the-range microwave:
https://www.youtube.com/watch?v=eueYEAgeDWQ
You may also refer to pages 12-15 of the installation guide to learn more about installing the microwave, depending on your preferred ventilation type.
https://downloadcenter.samsung.com/content/EM/202202/20220223181502042/Install_ME11A7510DS_AA_DE68-04709A-01_EN-MES_220120.pdf
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145556703) to help our team pull up your information when you message us.
Thank you!
-Angelica
- Pros mentioned:Size
Great Space Saver
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I replaced my full size over the range microwave with this slim line microwave. It is so nice to have the extra space above the range.
I would recommend this to a friend - Pros mentioned:Design
Nice slim design
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent look and design - nice lighting, keys are difficult to see at night. - as they do not light up - other wise works great.
I would recommend this to a friend Sleek microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice microwave. Beautiful, sleek and works. Got a deal on this through the outlet.
I would recommend this to a friend- Pros mentioned:Design
Slim and good looking
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second time I buy this one. It is very slim and good looking.
I would recommend this to a friend - Pros mentioned:Overall performance
Great appliance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Efficient and dependable. Works great. We 've only had this microwave for a short period of time but it does everything we've asked of it.
I would recommend this to a friend - Pros mentioned:Design
Great product!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave, I love the slim design and it heats efficiently. The fan function is helpful with the over the stove mount.
I would recommend this to a friend - Pros mentioned:Design
Amazing, Microwave
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nice microwave, slim design, make everything look modern and neat highly recommended
I would recommend this to a friend - Pros mentioned:Ventilation
Great vent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a great venting system for venderhood. But the space for microwave seemed small at first. But trust me you reallybdont need much daily.
I would recommend this to a friend Space saver
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great, does what I expected when I ordered it. Allows for the recommended space from the bottom of the unit to the range
I would recommend this to a friendExceptional Microwave.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent microwave has the exhaust power to exit. Easy to use very quiet. Our friends bought a second one.
I would recommend this to a friendslim microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great microwave. always good dealing with best buy. The microwave actually didnt work when i installed it, took it back and they did a even swap for a newer one. Awesome.
I would recommend this to a friend- Pros mentioned:Ventilation
Awesome combo features
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very happy with the cooking power. Vent is very strong.
I would recommend this to a friend - Pros mentioned:Size
new microwave works great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave works great and is the perfect size. Very pleased with this purchase.
I would recommend this to a friend