Customer Ratings & Reviews
- Model:
- ME11A7710DG/AA
- SKU:
- 6469084
Rating by feature
- Performance
Rating 4.5 out of 5 stars
- Cook Settings
Rating 4.5 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
Customers are saying
Customers praise the 1.1 cu. ft. Smart SLIM Over-the-Range Microwave for its compact size, sleek design, powerful fan, and overall performance. Many appreciate its efficient ventilation, ease of use, and attractive appearance in the kitchen. However, some customers have reported challenges with installation, control panel issues, button malfunctions, and difficulties with warranty service, while others noted its depth.
This summary was generated by AI based on customer reviews.
Complete dud after one year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Completely stopped heating things a little over a year after the purchase. No errors; the light and vent work fine. But nothing gets warm or hot. There's a 1 year warranty on the microwave, but supposedly a 10 year warranty on the Magnetron (the part of the microwave that heats things). I'm willing to pay for the repair, but Samsung won't/can't send an authorized repair person to where I live, and none of the local people will touch Samsung since they aren't authorized repair people. So I've got a machine with a part that theoretically has a warranty, but if I can't get it fixed what's the point of the warranty? I've gone back and forth with Samsung about this (Best Buy wouldn't do anything, but it isn't their warranty), and they haven't been helpful at all, beyond suggesting I get a new Microwave! I'll probably have to, but it definitely won't be from Samsung!
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand the importance of a working microwave in your household, Nick. Let's get this taken care of.
Please refer to the resources below to rectify your microwave's concerns. Please click the link and the hyperlinks for tips.
Samsung microwave is not heating or has stopped working:
https://www.samsung.com/us/support/troubleshooting/TSG01001963/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with the reference number, 1149943107, to help our team locate your information when you message us.
Have a great day.
-John
- Pros mentioned:Ventilation
Perfect
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Modern. Sleek. Simple. Useful. Many different sensor settings to cook efficiently.
I would recommend this to a friend - Pros mentioned:Overall performance
MRS
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love it great price very good performance love how quiet it is great addition to out kitchen
I would recommend this to a friend Good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works really good. I recommend this product. the only issue is the sound. Its loud but works good taking out the odors.
I would recommend this to a friendGood microwave. Like that it senses and cooks ver
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good microwave. Like that it senses and cooks very nice, It seems to heat and cook things evenly. The 2 things I dislike is that when you open the door, it almost always turns on the Fan, which is very annoying. The 2nd thing I dislike is that when you hit the Preset 30 second button it does not turn on automaticly, you have to hit start.
I would recommend this to a friendSmart Microwave!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good wish there was a way to added to homekit, vs having to use samsung app.
I would recommend this to a friend- Pros mentioned:Size
Great microwav
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Perfect size! Perfect match with my stove!!
I would recommend this to a friend - Pros mentioned:Size
Sleek Microwave
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s perfect for my small kitchen it doesn’t take much room
I would recommend this to a friend discount microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this microwave open box discount with significant damage so I got a good deal, but they had the wrong screen filter in the box so I had to buy a new one on line ended up costing me $100 more than I thought it would be . I still haven't recieved the filter yet.
I would recommend this to a friendMicrowave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve read mixed reviews but It works great and it looks great,
I would recommend this to a friend- Pros mentioned:Overall performance
Amazing
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the microwave its top knotch appliance and good
I would recommend this to a friend Thin Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks really aesthetic, nice features and modern look
I would recommend this to a friendMicrowave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic product This product is fast and effective it’s able to hot water warm food appearance and style of the product is beautiful open and close your door is very quiet smooth it’s pizza extremely well over a stove makes the kitchen looks expensive and beautiful I would recommend this product to my friends and to anybody who wishes to purchase a microwave price is very very competitive thank you
I would recommend this to a friend- Pros mentioned:Overall performance
Great Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the purchase So far the microwave has delivered all expectations
I would recommend this to a friend Microwave Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product, good price, is excellent, easy to use and easy for the installation
I would recommend this to a friendLoved it!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great and it’s really nice looking too! I would definitely recommend
I would recommend this to a friend- Pros mentioned:Size
Money well spent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So fancy! More counter space with no microwave in the counter! Love the lights ‘
I would recommend this to a friend Like the multiple options
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the multiple lighting under and fan speeds. In addition, there are many cooking options and am still learning all the features. My only dislike is that the keypad is not backlit.
I would recommend this to a friendLove it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what i wanted saves alot of space over the stove top. Yurned of wifi because was tired of getting alerts food is ready
I would recommend this to a friend- Pros mentioned:Size
microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.pleased and satisfied just right for the area and was professionally installed
I would recommend this to a friend