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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 434 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.5 out of 5 stars

  • Cook Settings

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are positive about the product's size, thin design, and overall performance, often highlighting its effective fan, ventilation, and ease of use. They also appreciate its aesthetic appeal, powerful cooking capabilities, and seamless Wi-Fi and voice control features. However, customers express negativity regarding the installation process, and some have experienced issues with the control panel and buttons ceasing to function. There are also concerns about the product's depth and difficulties in getting warranty claims honored.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 434 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Amazing for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice and slim, warms up food very quickly very slim and modern look

    I would recommend this to a friend
  • Cons mentioned:
    Depth

    Rated 4 out of 5 stars

    Nice but deep.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave looks really nice from the front, It is sleek and generally has a great appearance. The internal height is about the same as a smaller counter microwave. However, my one gripe would be that it is very deep for an over the range microwave. 19" means its sticking out a full seven inches from a 12" cabinet. Not a problem from the front but it doesn't look great if you look at it from the side.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very happy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love. I'm very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    MRS

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it great price very good performance love how quiet it is great addition to out kitchen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the design but it too heavy. It perfect for the kitchen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice slim microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice slim microwave oven looks really nice in my kitchen

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Solid!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave! Does everything needed for daily tasks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this microwave and all the amazing features

    I would recommend this to a friend
  • Pros mentioned:
    Ventilation

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modern. Sleek. Simple. Useful. Many different sensor settings to cook efficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Cocina

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Elegante y hermoso microondas, calidad y bellaza en una sola pieza

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Microwave!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good wish there was a way to added to homekit, vs having to use samsung app.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 2 out of 5 stars

    NEVER AGAIN

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    Best Buy Employee
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] The only thing I like about this microwave is that the popcorn button detects when the popcorn is done popping so it makes microwave popcorn perfectly every time. The fact that you cannot control the fan or the light on this microwave from anything other than the SmartThings app is absolutely infuriating. All I want to do is control the fan and the light from my Google Home or from Apple HomeKit, but you can’t without going in through the SmartThings developer API. Anytime the power goes out or the microwave gets unplugged, the whole thing needs to be factory reset in order to set it back up with the SmartThings app. That whole process fails 4/5 times, so this ends up being a 30 minute process every time. I would have loved to see backlit buttons, at least for the light/fan. But nope. Good luck trying to turn on the range light in the dark. Every Samsung appliance I have ever purchased has been a massive mistake. For the price, this thing is an absolute joke.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good microwave. Like that it senses and cooks ver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good microwave. Like that it senses and cooks very nice, It seems to heat and cook things evenly. The 2 things I dislike is that when you open the door, it almost always turns on the Fan, which is very annoying. The 2nd thing I dislike is that when you hit the Preset 30 second button it does not turn on automaticly, you have to hit start.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve read mixed reviews but It works great and it looks great,

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Sleek Microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s perfect for my small kitchen it doesn’t take much room

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great microwav

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Perfect size! Perfect match with my stove!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic product This product is fast and effective it’s able to hot water warm food appearance and style of the product is beautiful open and close your door is very quiet smooth it’s pizza extremely well over a stove makes the kitchen looks expensive and beautiful I would recommend this product to my friends and to anybody who wishes to purchase a microwave price is very very competitive thank you

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the microwave its top knotch appliance and good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microwave review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well but the clock doesn’t work and it’s a little tough to figure out how to use also it’s a little on the smaller side

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the purchase So far the microwave has delivered all expectations

    I would recommend this to a friend