Customer Ratings & Reviews
- Model:
- ME11A7710DG/AA
- SKU:
- 6469084
Rating by feature
- Performance
Rating 4.5 out of 5 stars
- Cook Settings
Rating 4.5 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
Customers are saying
Customers praise the 1.1 cu. ft. Smart SLIM Over-the-Range Microwave for its compact size, sleek design, powerful fan, and overall performance. Many appreciate its efficient ventilation, ease of use, and attractive appearance in the kitchen. However, some customers have reported challenges with installation, control panel issues, button malfunctions, and difficulties with warranty service, while others noted its depth.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Size
CPT M
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent microwave, fits exactly where space was limited for a traditional sized microwave.
I would recommend this to a friend Quality is bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After 7 months after normal using, it is broken, with error code c-d0. now only the inner light works. Have to spend days to contact with customer service.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
We understand the importance of a working microwave in your household. Let's help you out.
Please refer to the resources below to address any concerns you may have with your microwave. Please click the link and the hyperlinks for helpful tips.
What does the error code on my Samsung microwave mean (See C-d0 error):
https://www.samsung.com/us/support/troubleshoot/TSG10007495/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with the reference number, 1151333675, to help our team locate your information when you message us.
Have a great day.
-John
- Pros mentioned:Ventilation
Excellent microwave
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice microwave, the right size, and the 550 hood ventilation are powerful. Is not a white color option. but still, worth it.
I would recommend this to a friend - Pros mentioned:Size
Only 400.00 and it has a fan
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best microwave ever super fast and saves a lot of counter space
I would recommend this to a friend Great substitute for a regular microwave.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have guest over the house and they love how it looks. The only concern I have is when you close the door sometimes the light is still on. It doesn’t happen all the time. Just once or twice.
I would recommend this to a friend- Pros mentioned:Overall performance
Will be back
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. My wife love it. We ent back and brought Oven.
I would recommend this to a friend - Pros mentioned:Fan
Looks very nice
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks so nice, fan is a little loud but it’s strong. The lighting is nice.
I would recommend this to a friend - Pros mentioned:Design
Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek design. Exactly what I was looking for. There is much more room underneath.
I would recommend this to a friend Microwave
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is smaller microwave then my old one but the price was almost double I had no choice after renovating my kitchen the biger one was to big
I would recommend this to a friendGreat product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Best purchase ever. Looks great in my kitchen. No issues.
I would recommend this to a friendB. A. Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I mean, best microwave ever! The look is amazing! It obviously led me to redo the tile, paint the kitchen, change the ceiling fan, fix the hole in the roof from where o had to re-wire the ceiling fan, and patch the walls because I had to re-wire the switches.. so worth it!! Alexa can turn the hood and light on and off.
I would recommend this to a friend- Pros mentioned:Size
Swanky little Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for a few reasons: 1. I have limited space below my cabinet, above my stove. This fits perfectly with plenty of room for even a huge stock pot on my stove. 2. Samsung makes beautiful products, my entire kitchen is Samsung and they all seem to work together seamlessly via their Smart Things ecosystem. 3. Its got a powerful exhaust which I use without an outside vent. It works fantastic. 4. There is plenty of room inside the unit for about anything you may need to microwave. The only thing I wish it had were backlit keys. That would make it nice at night when I’m wandering into the kitchen at 1am needing a sandwich and it’s pitch black. It’s got great dual LED downward lighting however, so it’s fine once I find the button. Other than that…this is a winner winner chicken dinner.
I would recommend this to a friend Saved Counter Space!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was easy to install. The instructions were precise, with pictures for different scenarios. It feels good to save more counter space for more cooking/serving areas.
I would recommend this to a friendADD ME TO CART!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was sooooooo worried that it was going to be too small for everyday usage and no stores had any in stock to see before i bought. I panicked for no reason, this microwave is PERFECT!! Heats well, very quiet, the lights are clean looking and BRIGHT!!! I dont have a HUGE house so visually this microwave is a BEAUTIFUL addition as well!
I would recommend this to a friendDecent microwave could be better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was flawed. I should have done it off measurements as oppsed to the wall template. Also it would be great if the keypad lit up. Lastly the led lighting is so common now it would have been so much better if you could adjust the color temperature to match adjacent led lights in the kitchen.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Eddie,
We can feel the disappointment that you are going through right now. We will assist you every step of the way.
We would like to speak to you directly to gather more details and see how we can effectively assist you.
Please feel free to get back to us the soonest via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1146600652), to help our team pull up your information.
Have a great day!
^Rodel
Slim is better.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sensing capabilities are great. Wish the controls were a bit better.
I would recommend this to a friendNot good, and filters are very expensive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have owned this microwave for about 3 1/2 years. We have never loved it. The replacement filters are extremely expensive and one of them disintegrated the first time we removed it from the microwave to clean it. (The wire came entirely loose from the frame.) Now, it sparks when we turn it on, so we are going to replace it. We have other microwave ovens from different manufacturers that are much easier to use and more reliable.
No, I would not recommend this to a friendBrand response from Samsung
Posted .JoeD, we understand the frustration if the replacement fitler is expensive and your microwave spark. Allow us to help.
Here is a guide to help you if your microwave sparks.
The microwave sparks or arcs
https://www.samsung.com/us/support/troubleshooting/TSG01110364/
To check the availability and compatibility of your microwave filter, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories.
Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday–Friday.
Please refer to your user manual for the guide on how to replace and clean your filter. Turn to pages 33-34, "Cleaning the grease filter and Replacing the charcoal filter."
User Manual
https://downloadcenter.samsung.com/content/UM/202502/20250214155708291/ME11A7710D_EN.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1150538293) to help our team pull up your information.
Have a great day.
^Camille
Samsung microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice microwave but is no fingerprint proof.like the say
I would recommend this to a friendGreat buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, more headspace over the range. Higher cfm great for our gas stove.love the popcorn sensor
I would recommend this to a friendLove it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a quality purchase for a quality price!!!!!!
I would recommend this to a friend
