Customer Ratings & Reviews
- Model:
- ME11A7710DG/AA
- SKU:
- 6469084
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers praise the 1.1 cu. ft. Smart SLIM Over-the-Range Microwave for its compact size, sleek design, powerful fan, and overall performance. Many appreciate its efficient ventilation, ease of use, and attractive appearance in the kitchen. However, some customers have reported challenges with installation, control panel issues, button malfunctions, and difficulties with warranty service, while others noted its depth.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Design
Nice slim design
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent look and design - nice lighting, keys are difficult to see at night. - as they do not light up - other wise works great.
I would recommend this to a friend Works as expected
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a great microwave that we got on sale, don't really have any complaints about it except that it sticks out farther from the cabinets than expected, but thats not really the products fault and more or less mine from not measuring it beforehand. Given my constraints it was the best solution to the problem.
I would recommend this to a friend- Pros mentioned:Size
Replaced bigger Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s great… fits better than the standard version… hopefully it lasts longer than its counterpart
I would recommend this to a friend WORST microwave we have ever owned!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will give it 1 star because it looks nice. I don't know if we got a faulty one, or what, but this is absolutely the WORST microwave we have ever owned. All you hear all day is a beep from the kitchen as the microwave switches from the clock to defrost, or pizza mode. You reset it to clock, and a few minutes later you hear a beep and it has returned to defrost or pizza mode. Even without resetting it, the microwave will keep switching back and forth between defrost and pizza on its own. So it is beep, beep, beep all day long. As if that isn't bad enough, several times a week you will go to use it, and you push the buttons and nothing happens. The front is still lit up, and when you open the microwave the light comes on, so it has power, but none of the buttons on the front work. So you have to unplug it and plug it back in. It works as a microwave and heats and cooks food, but all the other issues have us looking for a different microwave. Don't think we will be buying Samsung appliances ever again.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
We know it isn't normal for a microwave to operate without anyone pressing the controls. Let us get the microwave to stop beeping.
Here is a link to help you with the beeping issue of the microwave. Please follow the steps and click the hyperlinks for further assistance.
Samsung microwave is beeping.
https://www.samsung.com/us/support/troubleshooting/TSG01001969/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147600745) to help our team pull up your information.
Have a great day.
^Aloe
- Pros mentioned:Design
Sleek design
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sleek design! Great microwave, I’m very happy with Samsung appliances!
I would recommend this to a friend Dissapointed in Ohio
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had small dent and scratch on the door of microwave when opened up and took out of box.......
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
To better assist you with this concern, please get in touch with our BestBuy Customer Service Department at (888) 237-8289. Available 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.
Thank you, and stay safe!
^Chrystel
- Pros mentioned:Design
Excellent microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent, sleek, plenty of room to cook on the stove. Excellent sales person. Works great
I would recommend this to a friend - Pros mentioned:Size
Best looking microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for a smaller space. I would recommend this product. No complaints so far.
I would recommend this to a friend - Pros mentioned:Design
Product Fits and Sleek design
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installer was really good Like product so far. Sleek design
I would recommend this to a friend - Pros mentioned:Size
Love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this microwave! Fits perfect above our stove. Works great!
I would recommend this to a friend Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase! I love the narrow profile! Its quieter than any other microwave ive ever owned! Would highly recomend this product!
I would recommend this to a friendThin Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks really aesthetic, nice features and modern look
I would recommend this to a friend
NEVER AGAIN
|Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only thing I like about this microwave is that the popcorn button detects when the popcorn is done popping so it makes microwave popcorn perfectly every time. The fact that you cannot control the fan or the light on this microwave from anything other than the SmartThings app is absolutely infuriating. All I want to do is control the fan and the light from my Google Home or from Apple HomeKit, but you can’t without going in through the SmartThings developer API. Anytime the power goes out or the microwave gets unplugged, the whole thing needs to be factory reset in order to set it back up with the SmartThings app. That whole process fails 4/5 times, so this ends up being a 30 minute process every time. I would have loved to see backlit buttons, at least for the light/fan. But nope. Good luck trying to turn on the range light in the dark. Every Samsung appliance I have ever purchased has been a massive mistake. For the price, this thing is an absolute joke.
No, I would not recommend this to a friendWorks perfect
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the design but it too heavy. It perfect for the kitchen
I would recommend this to a friendAwesome microwave
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave. Best thing for me is I can link it to my samsung range so it would turn on automatically with my range.
I would recommend this to a friend- Pros mentioned:Design
Cocina
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Elegante y hermoso microondas, calidad y bellaza en una sola pieza
I would recommend this to a friend Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve read mixed reviews but It works great and it looks great,
I would recommend this to a friendYay more space
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thank you so much! This saved me so much space cooking!
I would recommend this to a friend- Pros mentioned:Overall performance
Amazing
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the microwave its top knotch appliance and good
I would recommend this to a friend Super air exhaust
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super microwave with great air exhaust. We do a lot of meat searing and this microwave can push out the smoke very well.
I would recommend this to a friend