Customer Ratings & Reviews

We have owned this microwave for about 3 1/2 years. We have never loved it. The replacement filters are extremely expensive and one of them disintegrated the first time we removed it from the microwave to clean it. (The wire came entirely loose from the frame.) Now, it sparks when we turn it on, so we are going to replace it. We have other microwave ovens from different manufacturers that are much easier to use and more reliable.

It is a quality purchase for a quality price!!!!!!

Very nice and works great. Had a few dents on it but still love it

Great microwave! Fit our needs perfectly. Indtallers were awesome!

Sleek and highly functional. Added a definite WOWZA to our kitchen..

The 2 guys showed up without a ladder, level, small vacum, marker and a light. In which i was asked to furnish. The other 2 appliance purchased & received on different days by different delivery crews did a awesome job no complaints

Do not buy this Samsung slim microwave. Best Buy sold it to me as new but it was clearly a return from a customer that damaged the product and I bought it thinking it was new. Customer service and Samsung will not replace my broken microwave- all the small print we don’t read they got me contingent upon. I bought it for the ventilation hood and the motor does not work well at all. Besides being the noisiest vent hood in the world (my toddler screams when I turn it on) it also does not ventilate. Smoke plumes fill my kitchen and living room and set firm alarms off.

I purchased this microwave on January 19 2023. On March 10 2023 it is not working showing error code C-F2 and I cannot get the customer service with Samsung to accept the serial number and mode number to deal with the situation. It was working fine and the next time I used it I get the error code. Terrible all the way around. Don’t buy this Microwave!

Looks nice, very loud fan. The first one died within one week of use. Touchscreen stopped functioning overheated, and had to unplug. 2nd one has been working fine so far.

Worked for 25 days and stopped, very very hard to get warranty honored as of now 2 months later still no help.

Had to install two times with two brand new devices .. still doesn’t work.first time within 15 days so got replacement,this time one month..Donna what to do!

This microwave purchase goes over my stove. There are parts of it I really love! The fan is very powerful and sucks up all of my cooking odors. The light is bright and the slim design gives me a lot of space above my stove. The microwave is strong and easy to use. However, the door is way too wide. When you open it you have to back out of the way. Also, the location of the buttons for the fan and light or right where I grab to open the door and often turn them on inadvertently. The entire front panel is part of the door. Which makes it so wide. In my opinion it should have been designed to have the door only open in front of the microwave and not contain the control panel as well.

Great Performace. Sleek stainless steel design, efficient 550 CFM Hood Ventilation, and seamless Wi-Fi & voice control make the Samsung Smart SLIM Over-the-Range Microwave a top-notch kitchen companion. Easy to use, space-saving, and consistently delivers perfect results. A must-have for modern kitchens.

Nice sleek microwave. Slim design fits perfect above my gas range and still left enough room overhead for a good size cabinet. I have Not had any issues with items not fitting inside the microwave due to it not being as tall as others, In my opinion, if it doesn't fit in this microwave, it probably shouldn't be heated in a microwave anyway. Great features and easy to clean on the inside. A year and a half later and I am still happy with my purchase.

This microwave is awesome! Its a perfect fit for it over our stove. It runs great! An awesome light and fan too!

perfect size for what we needed. Thought it was going to be too small but everything fits perfectly. very powerful only thing it doesn't have a time . exhaust fan works very well .Sometime if there is a lot of steam under the front it will start by itself

This microwave oven is very slim and features are easy to use. The air vent system works well and is pretty hefty. Remains to be seen if it will be a durable appliance hence the 4 Star rating.

It’s a good microwave with pros and cons Pros compact size powerful exhaust fan that can be vented inside or outside heats food really quick and sleek looking depending on finish you choose Cons the packs of microwave minute rice are a little too tall to stand up without having to fold the top over the the bottom tray has a tendency to jerk while rotating

Compact, best microwave fan on the market. Simple to use. App controlled if wanted. Syncs with Samsung ranges. 1150 watt power -cooks fast. Love the sensor cooking feature. Would purchase again!

The microwave works well and installation went smoothly. The control panel is gray on black and difficult to read without bright light. I love the bright light. I really dislike the fact that Best Buy stores do not have a phone number to call if there is a question or issue. It will prevent me from shopping there in the future.