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Customer Ratings & Reviews

Your price for this item is $549.99
The comparable value price is $619.99

Customer reviews

Rating 4.2 out of 5 stars with 416 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.5 out of 5 stars

  • Cook Settings

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers praise the 1.1 cu. ft. Smart SLIM Over-the-Range Microwave for its compact size, sleek design, powerful fan, and overall performance. Many appreciate its efficient ventilation, ease of use, and attractive appearance in the kitchen. However, some customers have reported challenges with installation, control panel issues, button malfunctions, and difficulties with warranty service, while others noted its depth.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 416 reviews
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and works great. Had a few dents on it but still love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave! Fit our needs perfectly. Indtallers were awesome!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Installation disappointing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 guys showed up without a ladder, level, small vacum, marker and a light. In which i was asked to furnish. The other 2 appliance purchased & received on different days by different delivery crews did a awesome job no complaints

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    above stove microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek and highly functional. Added a definite WOWZA to our kitchen..

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not as Advertised-worst purchase of my life!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this Samsung slim microwave. Best Buy sold it to me as new but it was clearly a return from a customer that damaged the product and I bought it thinking it was new. Customer service and Samsung will not replace my broken microwave- all the small print we don’t read they got me contingent upon. I bought it for the ventilation hood and the motor does not work well at all. Besides being the noisiest vent hood in the world (my toddler screams when I turn it on) it also does not ventilate. Smoke plumes fill my kitchen and living room and set firm alarms off.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Valerie K,

      Anyone would be disappointed if they had to endure this. Thank you for sharing your experience with us. Let us help you.

      Please see the link below if the vent fan is weak.
      https://www.samsung.com/us/support/troubleshooting/TSG01202710/

      In addition to the link above, I have shared the model's user manual link below for the steps to adjust the vent fan on page 19.
      https://downloadcenter.samsung.com/content/UM/202309/20230915151821520/O_ME11A7710D_EN.pdf

      We would like to speak with you more about this experience and determine what steps can be taken to help with your Samsung microwave.

      Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1146850184, which will help our team pull up your information.

      ^Rainly Samsung

  • Cons mentioned:
    Warranty

    Rated 1 out of 5 stars

    Worthless

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for 25 days and stopped, very very hard to get warranty honored as of now 2 months later still no help.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings,

      We understand that a microwave plays a massive part in heating or cooking food. We'd love to help you.

      I have shared a link below about the steps if the microwave is not heating or stops working.
      https://www.samsung.com/us/support/troubleshooting/TSG01001963/

      We would like to speak with you more about this experience and determine what steps can be taken to help with your Samsung appliance.

      Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1146843162, which will help our team pull up your information.

      ^Rainly Samsung

  • Rated 1 out of 5 stars

    Lasted about two months without problems.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this microwave on January 19 2023. On March 10 2023 it is not working showing error code C-F2 and I cannot get the customer service with Samsung to accept the serial number and mode number to deal with the situation. It was working fine and the next time I used it I get the error code. Terrible all the way around. Don’t buy this Microwave!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Only for the looks.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks nice, very loud fan. The first one died within one week of use. Touchscreen stopped functioning overheated, and had to unplug. 2nd one has been working fine so far.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design, Fan
    Cons mentioned:
    Control panel

    Rated 4 out of 5 stars

    Love/ hate my new microwave.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave purchase goes over my stove. There are parts of it I really love! The fan is very powerful and sucks up all of my cooking odors. The light is bright and the slim design gives me a lot of space above my stove. The microwave is strong and easy to use. However, the door is way too wide. When you open it you have to back out of the way. Also, the location of the buttons for the fan and light or right where I grab to open the door and often turn them on inadvertently. The entire front panel is part of the door. Which makes it so wide. In my opinion it should have been designed to have the door only open in front of the microwave and not contain the control panel as well.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size, Ventilation

    Rated 5 out of 5 stars

    Stylish and Smart Microwave - Loved it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Performace. Sleek stainless steel design, efficient 550 CFM Hood Ventilation, and seamless Wi-Fi & voice control make the Samsung Smart SLIM Over-the-Range Microwave a top-notch kitchen companion. Easy to use, space-saving, and consistently delivers perfect results. A must-have for modern kitchens.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    Sleek and functional

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sleek microwave. Slim design fits perfect above my gas range and still left enough room overhead for a good size cabinet. I have Not had any issues with items not fitting inside the microwave due to it not being as tall as others, In my opinion, if it doesn't fit in this microwave, it probably shouldn't be heated in a microwave anyway. Great features and easy to clean on the inside. A year and a half later and I am still happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Fan, Size

    Rated 4 out of 5 stars

    Samsung microwave

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good microwave with pros and cons Pros compact size powerful exhaust fan that can be vented inside or outside heats food really quick and sleek looking depending on finish you choose Cons the packs of microwave minute rice are a little too tall to stand up without having to fold the top over the the bottom tray has a tendency to jerk while rotating

    I would recommend this to a friend
  • Pros mentioned:
    Size, Ventilation

    Rated 4 out of 5 stars

    Pretty good microwave so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave oven is very slim and features are easy to use. The air vent system works well and is pretty hefty. Remains to be seen if it will be a durable appliance hence the 4 Star rating.

    I would recommend this to a friend
  • Pros mentioned:
    Fan

    Rated 5 out of 5 stars

    Great Microwave

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact, best microwave fan on the market. Simple to use. App controlled if wanted. Syncs with Samsung ranges. 1150 watt power -cooks fast. Love the sensor cooking feature. Would purchase again!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Sleek, Space-Saving, and Powerful – A Great Additi

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Samsung 1.1 cu. ft. Smart SLIM Over-the-Range Microwave on May 19, 2024, and it has been a fantastic upgrade! The slim design is perfect for maximizing space without sacrificing performance. Even with its compact size, it heats food quickly and evenly, making meal prep a breeze. The 550 CFM hood ventilation is surprisingly powerful, effectively removing smoke and odors while cooking. I also love the smart features, allowing me to control settings conveniently through my phone. The stainless steel finish gives my kitchen a modern, high-end look, and the controls are intuitive and easy to use. For anyone looking for a sleek, space-efficient, and high-performance microwave, I highly recommend this Samsung model! Definitely worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Good power, looks nice. My wife and I installed without issues. Inside is much more spacious than I thought. Presets are a pain to cycle through but they work very well.

    I would recommend this to a friend
  • Pros mentioned:
    Ventilation

    Rated 5 out of 5 stars

    Great microwave - use high CFM to vent outside.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wanted something with a low profile, could function as a hood and has a high flow rate. This fits all the bill - and the 550 CFM is probably the highest for a microwave/hood combo. We have set it for venting outside the house as we cook/fry a lot and don’t want fumes lingering indoors. And the powerful fan delivers on that front. We did spend adequate time making sure ducts were properly sealed and there were no apparent leakages - and we found this helped making sure noise level were acceptable to our preference and comparable to our regular 300 CFM over the range microwave it replaced. I wouldn’t recommend microwave to be used in recirculating mode as 550 CFM blowing from top of the microwave back into the kitchen will be noisy. Other than, two stage cooking is a great feature. Wi-fi connectivity is fine but we don’t use it much. Overall, happy with purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Fan, Overall performance, Size

    Rated 5 out of 5 stars

    Love this microwave

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is awesome! Its a perfect fit for it over our stove. It runs great! An awesome light and fan too!

    I would recommend this to a friend
  • Pros mentioned:
    Fan

    Rated 4 out of 5 stars

    Watch that fan button!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the slender form factor of this Microwave. Fan speed is good, but he button is in the worst location....you end up pressing it every time you open the door.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ventilation

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very heavy! Love the sleek design of this over the range. The led lights on the bottom are amazing and the vent works great. Simple to mount but definitely a 2 person job.

    I would recommend this to a friend
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