Customer Ratings & Reviews

This has been a great replacement for the microwave that was over our cooktop. Our house was originally built with a vent hood over the cooktop. Later, prior owners replaced the vent hood with a standard over the range microwave. Problem with that was the cabinets were lower as they were designed for just a vent hood. So a standard microwave was too low and bulky. This new Samsung SLIM microwave solves that problem. It is much slimmer so that it fits nicely over the cooktop without looking too big and out of place. Very happy with our purchase.

I'm not a fan of big over the range microwaves as they usually look out of place. Came across this one as we were doing a full kitchen remodel. It looks great, preforms great and exceeds are expectations. We've only had it for a month, so I cannot speak to the longevity of the appliance. Additionally we only use microwaves to re-heat leftovers, defrost food and popcorn.

Great slim design and powerful fan for over the stove. Kicks all the smell and smoke from cooking right outside fast. Would recommend

Microwave seemed great at first, matches our stove and provides good ventilation but has no longevity to key components. After only 10 months of use the noise filter board failed, meaning the magnetron doesn't get any power and it won't heat up anything. The original board was replaced under warranty (an excruciating process, but hey at least it was covered). Now, just under a year after that board was replaced, it failed again. Samsung will not warranty the replacement part, because apparently replacement parts carry 0 warranty now, even though I was told that it would carry a warranty when it was replaced, and it was installed by an authorized service center under warranty. On top of that the Samsung rep refused to even escalate to a supervisor to ask for special consideration in this case. It's $102 for the replacement part from Samsung and I was quoted $280-$420 in labor by the same service center... for that price I'll just buy a new microwave and NOT a Samsung, as I'm sure the replacement board will just fail again in another year or less. Best Buy has been no help, just deferring all responsibility to Samsung.

The microwave works well and installation went smoothly. The control panel is gray on black and difficult to read without bright light. I love the bright light. I really dislike the fact that Best Buy stores do not have a phone number to call if there is a question or issue. It will prevent me from shopping there in the future.

Bought in open box condition, however parts were missing as well as packaging. Returned the item, and found another open box one. In the second time, it had all parts and the packaging. It is pretty heavy and I had to drive 4 hours to complete the purchases and return, but now the microwave works great. Was the driving worth it? That’s a tough question.

Excellent microwave, even flashes a message on our Samsung TV's when cookinmg is done. Installation was a bit of a challenge, especially to get it all perfect, but was well worth it in the end. Having some problems with Alexa commands. So far, she will only accept light and fan on and off. Other commands, such as "Alexa set the microwave to peor level 8 for 5 minutes", elicits the response, "I'm having trouble right now, try again later. Of course, 'later' getsa the same response. Have checked opnline for exact commands to use and so far have tried them all, only to get that same response. She is properly setup for that, as shown by the fact that she accepts the light and fan commands. Other than that, a wonderful microwave.

After kitchen remodel, just started using this. Works great. Very quiet. Looks great!

We like having the microwave above the stove and this slim design made it possible for the space we had to work with. It works fine and is easy to read the numbers. You just have to remember when you buy it that you can’t fit tall things in it.

It uses standard vent in the back so it was easy to install it. Instructions were clear. Looks fantastic. It is heavy and needs two people to lift it into bracket on the wall.

Product was delayed way past the original promise date, but this review is about the product not Samsung or Best Buy. I love the microwave and it would get 5 stars if the fan weren't so loud.

The microwave functions great and cooks evenly. The settings are a little awkward. The beverage setting is way too deep in the menu. The clock runs slow and will be behind 2 min every week. I've since just turned off the clock display so I don't have to sync the time in the app every few days. As a microwave though, it still works great. The fan is powerful as well. Those 2 things are what really mattered to me.

Samsung's commitment to smart home integration shines through with this microwave. The Wi-Fi connectivity enables remote control via the SmartThings app, allowing you to start, stop, or adjust settings from your phone. The Voice Control feature is a fantastic convenience, especially when your hands are full – simply tell it what you need, and it responds. This level of smart functionality truly elevates the user experience, making cooking more intuitive and less of a chore.

I bought this one in November 2023, and the Smart slim microwave looks good and works very well. So far, I have no issues.

I bought this because I like the low-profile look and ability to sync to my new Samsung range. However the first one has terrible vibration on the mid-high vent settings. The replacement had another issue; the motor kicked in very loud every time the microwave started. The third one finally got no such issues. However, this product has overall issues that you realize as you go: buttons are not lid and impossible to see without lights on in the kitchen. Also, the vent is not working very well; even though it is very powerful, it also leaks inside the room. Also, when something steams in the cooktop the microwave starts pressing buttons randomly itself (weird). The only feature I like is, that it pairs/syncs with the Samsung range and starts when you start cooking. I am not happy overall quality of the product. I will replace it with another low-profile microwave.

The microwave is minimal in size but offers all the same features as the other massive over the range microwaves. I haven’t had an issue since install. Be aware that since it is minimal in hieght it does add in depth quite a bit conpared to other microwaves.

I highly recommend this Microwave. The design is beautiful and very sleek in the kitchen. The hood ventilation suction works really well. Every guest comes to our new house comment on this Microwave. I’m a happy customer.

Replaced a 16" tall unit. The Slim unit opened up the space above the stove has a better exhaust fan and LED illumination. It is powerful and big enough for our use.

First off, this microwave is amazing. It microwaves food very well and vents out my kitchen like a champ. The reason for the three stars is because of the price, $450 for a microwave is just crazy, and that was on sale. Even though it’s slim design and “smart”, the price is absolutely atrocious. But if you’ve got extra money layin around, I highly recommend.

Very slim. Looks really nice and takes up much less space. The fan seems better than our previous microwave which surprised me based on the size of the unit. Our previous microwave was one of the current LG, really nice, though we wanted to match appliances. Links to Wi-Fi; app or Alexa for different controls as well.