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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 434 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.5 out of 5 stars

  • Cook Settings

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are positive about the product's size, thin design, and overall performance, often highlighting its effective fan, ventilation, and ease of use. They also appreciate its aesthetic appeal, powerful cooking capabilities, and seamless Wi-Fi and voice control features. However, customers express negativity regarding the installation process, and some have experienced issues with the control panel and buttons ceasing to function. There are also concerns about the product's depth and difficulties in getting warranty claims honored.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 434 reviews
  • Pros mentioned:
    Fan

    Rated 4 out of 5 stars

    Sleek and powerful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a 16" tall unit. The Slim unit opened up the space above the stove has a better exhaust fan and LED illumination. It is powerful and big enough for our use.

    I would recommend this to a friend
  • Pros mentioned:
    Fan

    Rated 4 out of 5 stars

    Watch that fan button!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the slender form factor of this Microwave. Fan speed is good, but he button is in the worst location....you end up pressing it every time you open the door.

    I would recommend this to a friend
  • Pros mentioned:
    Fan, Size

    Rated 5 out of 5 stars

    Really Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slim. Looks really nice and takes up much less space. The fan seems better than our previous microwave which surprised me based on the size of the unit. Our previous microwave was one of the current LG, really nice, though we wanted to match appliances. Links to Wi-Fi; app or Alexa for different controls as well.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Depth

    Rated 5 out of 5 stars

    Minimal but fuctional

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave is minimal in size but offers all the same features as the other massive over the range microwaves. I haven’t had an issue since install. Be aware that since it is minimal in hieght it does add in depth quite a bit conpared to other microwaves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It uses standard vent in the back so it was easy to install it. Instructions were clear. Looks fantastic. It is heavy and needs two people to lift it into bracket on the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ventilation

    Rated 3 out of 5 stars

    Great microwave.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, this microwave is amazing. It microwaves food very well and vents out my kitchen like a champ. The reason for the three stars is because of the price, $450 for a microwave is just crazy, and that was on sale. Even though it’s slim design and “smart”, the price is absolutely atrocious. But if you’ve got extra money layin around, I highly recommend.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello,

      We appreciate your review of one of the microwaves.

      Should you need support, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-726-7864 (1-800-SAMSUNG).

      Thank you.

      -Angelica Samsung

  • Pros mentioned:
    Design, Ventilation

    Rated 5 out of 5 stars

    Highly recommend this Microwave.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this Microwave. The design is beautiful and very sleek in the kitchen. The hood ventilation suction works really well. Every guest comes to our new house comment on this Microwave. I’m a happy customer.

    I would recommend this to a friend
  • Pros mentioned:
    Ventilation

    Rated 5 out of 5 stars

    Nice Slim Microwave - great vent speed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced our GE microwave that vents outside...noise level was 66 db. This Samsung slim microwave at the highest level...noise level is 75 db. Not much of a noise level difference. This microwave does suck out a lot more of the smoke, smell when we cook in our gas range. A lot less odor inside the house. A few note on installing a microwave that does a wall venting....this goes for other brands as well. Since, you have to center this microwave under the kitchen cabinet.....you will have a high probability of hitting a wall stud. Vent hole is 12 inches...distance between wall studs is 16 inches. Our builder...made a smaller vent hole so that they will not hit the wall stud. My advice...get someone to professionally make your vent hole. Suggestion for Samsung....since it will be almost impossible to center the wall vent hole and miss both wall studs....can you make an adjustment at the back of the microwave so that we can cover part of the microwave vent hole?

    I would recommend this to a friend
  • Pros mentioned:
    Ventilation

    Rated 5 out of 5 stars

    Simply awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This OTR microwave is not only stylish, but operates with ease! We have this vented to the outside and the boost function for ventilation is awesome. We get a lot of “oh wow, that’s a cool microwave.”

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great microwave for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been an awesome Microwave. Very good quality and works very well. It doesn’t have a backlit screen but it functions ver well for what it is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung microwave SmartThings

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fit very well above the stove of the Samsung induction stove and works with SmartThings which incorporates the stove and the microwave to work together.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 2 out of 5 stars

    Common keypad issues left appliance not workable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this microwave at first for its more practical, space-saving design. We only warm our leftovers and coffee, so we didn't need a large appliance taking up space. The annoying placement of the fan that shouldn't be the closest to the right of the door opening. The second, and probably most significant, issue is that after one year, the keypad has connection issues when powering up, which we found upon further research. The interior light works but there's a common connection issue that stops the keypad from being active. We are buying the same one just becuase in the end we want to keep the design aspect but the warranty is an issue and the cost to inspect the issue is 1/3rd the cost of a new one.

    I would recommend this to a friend
  • Pros mentioned:
    Fan

    Rated 4 out of 5 stars

    Good microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the shorter profile of the microwave, and the added space above the stove. Good led lighting, better than my previous microwave. Functions as a microwave should. Like the looks of the unit in the kitchen. Pleased with the purchase. Paid a little more for the unit with the stronger exhaust fan. Dont have it vented outside yet, but seems to draw out smoke well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this one in November 2023, and the Smart slim microwave looks good and works very well. So far, I have no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open box… good deal?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought in open box condition, however parts were missing as well as packaging. Returned the item, and found another open box one. In the second time, it had all parts and the packaging. It is pretty heavy and I had to drive 4 hours to complete the purchases and return, but now the microwave works great. Was the driving worth it? That’s a tough question.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ventilation

    Rated 5 out of 5 stars

    Smart thing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty nice over the head range, I like how it sinks up with my stove so when you turn the stove on the hood comes on. They both have to be smart things though.

    I would recommend this to a friend
  • Pros mentioned:
    Ventilation

    Rated 5 out of 5 stars

    Best microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow !! This is the best microwave I have ever had I'm thrilled about 550 CFM exhaust it really works this microwave heats to perfection and the light is so bright o love it.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is very good I love this microwave because is low perfil fits perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Samsung Microwave Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to buy this when kitchen cabinets did not fit other microwave we ordered. More than we would want to spend on microwave but it works! Too fancy for us but if you like the bells and whistles and the sleek look its a great choice!

    I would recommend this to a friend
  • Pros mentioned:
    Fan

    Rated 5 out of 5 stars

    Now this is a Microwave!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are enjoying our new microwave even while we are still learning how to use it. It is our first over the range microwave, and the slim profile fits our kitchen perfectly. Coming from a ten year old microwave, this new one is very impressive. We have yet to cook in it. We have only used it to reheat. It has a very powerful fan and the LED lights are nice and bright. If you’re looking for a new over the range microwave, you might want to check this one out.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Willie, thank you for reviewing your new Samsung Microwave. I am glad to hear the unit has been worth every penny. We thank you for choosing Samsung in your home. ^Brad Samsung