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  • Front. Samsung - 1.1 cu. ft. Smart SLIM Over-the-Range Microwave with 550 CFM Hood Ventilation, Wi-Fi & Voice Control - Black Stainless Steel.
  • Alt View 12. Samsung - 1.1 cu. ft. Smart SLIM Over-the-Range Microwave with 550 CFM Hood Ventilation, Wi-Fi & Voice Control - Black Stainless Steel.
  • #1 Ranked Over-the-Range Microwaves for Customer Satisfaction -J.D. Power 2024 Samsung received the highest score with over-the-range microwaves in the J.D. Power 2023-2024 U.S. Home Appliance Satisfaction Studies of customers' satisfaction with their home appliance. Data is based on the first 12 months of ownership. Responses collected between December 2022 - March 2023 and January - March 2024. Visit jdpower.com/awards for more details.
  • Alt View 13. Samsung - 1.1 cu. ft. Smart SLIM Over-the-Range Microwave with 550 CFM Hood Ventilation, Wi-Fi & Voice Control - Black Stainless Steel.
  • Alt View 14. Samsung - 1.1 cu. ft. Smart SLIM Over-the-Range Microwave with 550 CFM Hood Ventilation, Wi-Fi & Voice Control - Black Stainless Steel.
  • Alt View 15. Samsung - 1.1 cu. ft. Smart SLIM Over-the-Range Microwave with 550 CFM Hood Ventilation, Wi-Fi & Voice Control - Black Stainless Steel.
  • Alt View 16. Samsung - 1.1 cu. ft. Smart SLIM Over-the-Range Microwave with 550 CFM Hood Ventilation, Wi-Fi & Voice Control - Black Stainless Steel.
  • Alt View 17. Samsung - 1.1 cu. ft. Smart SLIM Over-the-Range Microwave with 550 CFM Hood Ventilation, Wi-Fi & Voice Control - Black Stainless Steel.
  • Alt View 18. Samsung - 1.1 cu. ft. Smart SLIM Over-the-Range Microwave with 550 CFM Hood Ventilation, Wi-Fi & Voice Control - Black Stainless Steel.
  • Alt View 19. Samsung - 1.1 cu. ft. Smart SLIM Over-the-Range Microwave with 550 CFM Hood Ventilation, Wi-Fi & Voice Control - Black Stainless Steel.
  • The space-saving, powerful microwave - at the Best Buy Lab video 0 minutes 58 seconds
  • BBY Overview - Samsung: Fingerprint Resistant Finish video 0 minutes 41 seconds
  • Slim OTR Videos video 1 minutes 52 seconds
  • Know Before You Buy: Over-the-Range Microwaves video 1 minutes 05 seconds
  • Wide LED Cooktop Bar video 0 minutes 15 seconds

Samsung - 1.1 cu. ft. Smart SLIM Over-the-Range Microwave with 550 CFM Hood Ventilation - Black Stainless Steel

Model:
ME11A7710DG/AA
SKU:
6469084
Highly rated by customers for:
Your price for this item is $549.99
The comparable value price is $619.99

Customer reviews

Rating 4.3 out of 5 stars with 100 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers praise the 1.1 cu. ft. Smart SLIM Over-the-Range Microwave for its compact size, sleek design, powerful fan, and overall performance. Many appreciate its efficient ventilation, ease of use, and attractive appearance in the kitchen. However, some customers have reported challenges with installation, control panel issues, button malfunctions, and difficulties with warranty service, while others noted its depth.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 100 reviews

  • Microwave

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome microwave and i can use the alexa with it!!!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Awesome Microwave

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive been waiting for this! It is a great device, fast efficient and very sleek. I am happy with it, just fyi it sticks out further than the standard

    I would recommend this to a friend

  • On Backorder

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The range microwave is on backorder. Will update once we have received it.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client, To better assist you with this issue, don't hesitate to get in touch with our Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day.

      ^Camille Samsung

  • DONT BUY!!!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase a full set of Samsung kitchen appliances stainless steel top of the line. They all gave us problems a few months after warrantee. Our first microwave was a oven/convection micro replaced 3 times. So we replaced it with a regular plain microwave purchased January 19th 2023, not even a year old, and now it's not working. Their products are pure GARBAGE, JUNK. BAD BAD BAD, DONT BUY SAMSUNG!!!

    No, I would not recommend this to a friend

  • Good solid unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good microwave installation template sucks. Good to note that if installing against a wall on one side that the handle recess is blocked. Can still be opened but not as easily. Led lights are incredible.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Ej

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great above the stove, love the slim design.

    I would recommend this to a friend
  • Cons mentioned:
    Buttons

    Not good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to call total tech to get it replaced. Buttons stopped working and microwave would turn on on randomly and run.

    No, I would not recommend this to a friend

  • Needs lighted keypad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First one delivered was damaged, returned and reordered again. Best Buy very easy to make returns on items. Only problem is panel not lit so it is very difficult to see numbers unless there is a lot of light in the kitchen. Needed to keep flashlight near to unit to see keypad which is very dark without a lot of light in area.

    No, I would not recommend this to a friend

  • Complaint

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot review an item we still have not received. I would very much like to have this item. I was last told there was 23 of these microwaves in the Charlotte warehouse and all we want is one. They keep backing up the order. Not happy.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued BestBuy Client,

      Thank you for leaving a review. Don't hesitate to contact our BestBuy Customer Service department at (888) 237-8289 to assist you better. They are available 24 hours a day. They can answer your question or transfer you to follow up on the microwave that you ordered.

      Have a great day.

      -John Samsung

  • Service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    horrific service getting this item delivered and installed. post-poned multiple times. would like to cancel and purchase from different supplier but guess we will just have to wait.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued BestBuy Client,

      This isn't the experience we want you to have. To better assist you with this, please contact our BestBuy Customer Service Department at (888) 237-8289. Available 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.

      Have a great day!

      ^Chrystel Samsung

  • Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast shipping and reasonable pricing. Would definitely recommend to others.

    I would recommend this to a friend

  • Sleek

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get lots of compliments on this microwave. It makes my kitchen look great.

    I would recommend this to a friend

  • It's a dud

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we have had really bad luck. The first one was too noisy so we had it replaced. The second one has stopped functioning. Going for round three. Third time's a charm? Will update.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size, Ventilation

    Slim microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size , pulls smells right out . Power is great

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Beautiful Range Microwave Hood

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, Love the compact size and ease of use. Its a very nice addition to my kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Fan

    Great microwave for small kitchen.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful product. Easy to install. Love the string fan and very bright light.

    I would recommend this to a friend
  • Cons mentioned:
    Depth

    Deeper than expected

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look! Only thing i did not care for (which i have accepted now) is the depth of this microwave. We hardly use one so i just wanted a smaller one but it sticks out quite a bit past the cabinets. Exhaust works great!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We appreciate the review you shared with us, user789979!

      Should you need support, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-726-7864 (1-800-SAMSUNG).

      Thank you!

      -Angelica Samsung

  • Disappointed in the lack of customer support

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We placed an order for this three weeks ago and delivery was scheduled for the 16th. On the 16th we get a message that they're preparing our order...and then we get nothing. When I call Customer Service, they can't give me any information other than to say that it will now be in on the 19th. And now we're out to the 22nd and once again we've heard NOTHING. I called customer service last night and after being told that the rep couldn't see anything on ETA in the system, when I asked to speak to someone else who could possibly help me, she started yelling at me that nobody else can see anything either and then hung up on me. I've never had issues with Best Buy in the past and we spend a lot of money there, but I am so seriously disappointed in the lack of customer support and the run around we've been given on a item that their website said was already at their warehouse. There is a reason big box stores are starting to fold in favor of smaller sellers.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued BestBuy Client,

      To better assist you with this concern, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. Call any day between available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry.

      Have a great day.

      ^Aloe Samsung

  • Simple Customer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was hands down my best investment and update to my Kitchen.

    I would recommend this to a friend

  • Microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing this beautiful microwave for my new kitchen. I so regret it one day the microwave when on al by itself and it wouldn't shut off to be point it was smoking and melted the plastic food cover and the glass broke.Service was terrible and it started working again so it was never replaced.Last night I got home and the microwave fan went on again by itself on 4.Had to disconnected and is not working. I fear for it to catch on fire and burn my hose.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Care,

      Having a properly working microwave provides convenience in preparing food. Let us help you with the microwave.

      Below are links to help you with the microwave. Please follow the steps and click the hyperlinks for assistance.

      Microwave turns on by itself.
      https://www.samsung.com/us/support/troubleshooting/TSG01001966/#microwave-starts-by-itself-with-no-interaction

      Samsung microwave does not turn on or turns off by itself.
      https://www.samsung.com/us/support/troubleshooting/TSG01001964/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1146499924 to help our team pull up your information.

      Have a great day.

      ^Aloe Samsung

Page 5, Showing 81-100 of 100 reviews
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