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Customer reviews

Rating 4.2 out of 5 stars with 429 reviews

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  • Performance

    Rating 4.5 out of 5 stars

  • Cook Settings

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

84%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 429 reviews
  • Rated 5 out of 5 stars

    Galaxy slim microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers where awesome! Very professional Very clean

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Mega Brothers

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scheduled for installation twice this microwave. Both times this shady company called mega brothers came out and had an excuse why they couldn't do the installation. Do yourself a favor. If mega brothers is scheduled for the installation, cancel the order. Best buy needs to get rid of this clown show installer.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued BestBuy Client,

      This is not the experience we want you to have. To better assist you with this, please contact our BestBuy Customer Service Department at (888) 237-8289. Available 24 hours a day. They can answer your question or transfer you to your local store to answer your inquiry.

      Have a great day!

      ^Chrystel Samsung

  • Rated 2 out of 5 stars

    Way too loud and complicated

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave has zero volume contol for the beeps. It’s either painfully loud, or off. The air recirculator is obnoxiously loud, even at the lowest speed. Pretty sure Best Buy installed it incorrectly as well because the recirculation doesn’t work. The timer function is buried too far in the menus and doesn’t operate intuitively.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Omnomster,

      We truly understand how you feel regarding your microwave. We are here to help you.

      We recommend checking the resources below for steps to take when the microwave is making an unusual noise.

      Samsung microwave is making unusual noises:
      https://www.samsung.com/us/support/troubleshooting/TSG01001968/

      Should you still need support, please don’t hesitate to reach out to us through the channels below.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, provide us with this reference number (1147267040), and it will help our team pull up your information.

      ^Rodel Samsung

  • Rated 5 out of 5 stars

    Nice Slim Profile!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice slime profile. Air vents are very powerful. Exactly what we were looking for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!! Great sevice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a vert simple process from the purchase on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far works really well. Sticks out further than a regular OTR but is more like a vent

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Microwave, I am so glad you are enjoying your Samsung Microwave. Thank you for choosing and recommending Samsung. Your feedback is greatly appreciated. ^Brad Samsung

  • Rated 5 out of 5 stars

    Great Install! Very Clean

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was clean and professional. The team was courteous and very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect size!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was simple, takes up half the room of my old microwave and looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this microwave and my delivery experience was awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A1

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    God heating, control very sensitive…………………………………….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Slim microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vent on this microwave is awesomeand it just works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave, but the fan is a bit turbo charged

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Returned and reshipped to me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Operates fine but was a return that has dents and is sprung. Doesnt fit square in the opening.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi LaurieP,

      To better assist you with the replacement microwave that you received, please contact Best Buy customer service department at P. (888) 237-8289 H. 24 hours a day.

      They can either answer your question or transfer you to your local store to answer your specific concern.

      -Kimberly Samsung

  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the microwave, just haven't figured out how to change power setting for cooking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 1.1 cu ft microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t installed the microwave as yet but shipping was fast and the price was competitive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful product, looks awesome, enough space and modern

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I love it so far. Thank you very much!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it good quality and material is excellent .

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there 1234, I would like to congratulate you on your new Samsung Microwave. I am glad you are loving how fast the unit works. We thank you for choosing Samsung in your home. ^Brad Samsung

  • Rated 1 out of 5 stars

    Microwave Needs to be USER-FRIENDLY...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave 'works' just 'Fine'. Tha said, the Control Panel is NOT remotely 'Readeable' IMHO. I contacted SAMSUNG & was told to 'Put on my Glasses' (Beyond RUDE.) THis Unit NEEDS a 'Backlit' Control Panel...IMHO.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave range hood

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and easy to install. Would recommend to buy this.

    I would recommend this to a friend