Customer Ratings & Reviews

Bought this with out seeing one in real life, but after verifying it is not made in china, thankfully. It's made in Malaysia. This doesn't do anything to up the quality, but I just don't like buying anything from china that I don't have to. I do not like the color temp of the light, it is a very cool white and almost looks blue, and it isn't all that bright. I went to unscrew the 3 screws to pull one of the bulbs so I could see about ordering replacements that are to my liking, and 2 of the screws were stripped, so that was annoying. eventually got them out, but now that they are back in they aren't super secure, and I am wondering if they'll end up in my food. The bulbs are a just 2 surface mount LEDs soldered onto an aluminum backed circuit board. So i'd have to chase down LEDs to change the color temp. On the back of the board it say "5600k. . .7400k". Based on my experience, I'm assuming I'd want something around 3000k - which is what the kohler medicine cabinet in my bathroom is, and that light is just a nice white but it doesn't make you or your food look gross, or you look sick. I guess 3000k is the color temp they use to do make up on people. The fan seems powerful (it can almost hold up a dish towel), but direct access to the fan speeds would be nice...however not as nice as direct access to the timer - there are many things you don't have direct access to on the keypad, so be aware. had i noticed no direct timer access, i probably would have skipped this model. but that is on me for not paying attention. The other items are less painful to lose, because I don't use them much. Only other item I wish I had direct access to is power level. It looks nice. I am just more unhappy about the light color, and if it was just such a huge pain to exchange it, I would. If the light was a nice color for food, i'd give it 4 stars. if it had direct access to the timer, and good lights, i'd give it 5 stars. and oh yeah, you'll see my stove doesn't have the knobs installed...that's because they turn on super easy, and have started two fires - but samsung says they meet all safety standards! i've you have other over range microwaves, you are probably going to have some holes to take care of...that will be tomorrow's task! the microwave does has a clean look, and i think i like the half height design, my girlfriend does.

Looks good, opening on side is good, fan power is good, big reason why we wanted to try this. If you use a timer a lot this is not a strong feature in the microwave. Timer is in a menu, no one touch access, ok, but cannot run timer and cook function at the same time, what a disappointment. Smart features with the app pretty much unnecessary, and again using the timer not part of it. Install not terrible. We are tall people so we can still reach up and over it to upper cabinets, gives a lot if room above stove, if shorter could be hard to reach above the microwave or kids reaching buttons, but that is this style. You can see in pic difference in standard size. Luckily have extra tile for backsplash.

The aesthetics of the microwave including the glass capacitive controls on the front are indeed appealing and feel high-quality. The fan also is very powerful and out performs my previous over-the-range model by Whirlpool. The specs here say that this microwave support re-circulate only venting, but the installers were able to connect this to an exterior venting setup easily. The experience so far seems good, but I've only had it for a week. A plastic piece belonging to one of the grease screens broke off easily within the first hour, which is disconcerting. Those parts can be washed for re-use, but I usually tend to replace them every year anyway, so I suppose it's not the end of the world. After synchronizing the time on this microwave with my phone using the SmartThings app, the microwave constantly shows a static time (whatever was set by the phone). Power cycling the microwave did not solve this issue, nor did manually setting the time. It's okay though: I like to think it's 17:35 ... somewhere, right? Lastly, regarding the app, for those who like to configure their microwave's cook power (like my family does) instead of relying on sensor reheat settings and such, this microwave will require you to pair it with SmartThings and configure the microwave's next cook cycle with your phone. I personally think that's a cool setting, albeit inconvenient. However, guests and my father noticed the lack of this feature from the front-facing controls. All in all I don't regret the purchase. The microwave is indeed short but for my life style this is fantastic. And I even got to learn how to tile a backsplash.

It replaced a 10 yr old large microwave over my electric cooktop & was not as much distance between them. Thus Samsung is perfect. The height is perfect & fits the existing space perfectly. Because of the improved lighting inside the microwave, I can see what is cooking & how it is doing. The filters are bigger under the microwave & the light under it is much brighter. The inside of the microwave is as big as the old one. Easy to use & quieter. Two gentlemen at Best Buy were a big help. Thank you.

I bought this microwave to gain more cooking space over our new, taller range. My wife and I installed it fairly easily (50+pounds). Two weeks in it is working well, and the controls are easy to navigate. The vent fan and over range light are both top notch. We have not used the voice control or Bluetooth functions yet. The only issue we’ve had so far is the location of the door opener in relation to the control pad. My wife and I have both inadvertently hit the keypad while opening the door. If you don’t notice, it can lead to some weird cooking times. I think that locating the opener grip on the bottom of the door would be safer. Other than that, more space, good function and nice appearance have made this a good choice for us.

We love this new microwave. Small and compact but powerful with tons of great features. We love the smart features that notify us when things are done warming up. The vent hood works great in conjunction with the new induction range.

To keep the wife happy, after purchasing a new oven/range. She wanted the old overhead vent remove and a new microwave/ventilation installed. It had to be slim so taller pots would be accessible. This microwave fit the bill!

Solved my exhaust problems. Between the powerful fan and projecting farther out than normal, this microwave really does great on sucking up the stovetop smoke. The slim height is a bonus. This is big enough for anything I put in the microwave so no trade-offs for me. See the picture - I got an extra shelf replacing my old microwave with this one. I kept the bottom height from the stove the same as my previous microwave so the smoke would get picked up well, and this left a gap above it where I placed a new shelf. The Smart stuff is a bit of a joke though and doesn't seem to have any real usefulness. If the voice was expanded to allow you to set the cook time or temp setting and turn it on/off, then it would be useful.

I wasn’t sure if this microwave was going to work for me because it looks so small. It is taller than it appears! I love the presets and how easy it is to clean!

The deeper Samsung hood has better coverage over the stove. Love the ease of operation and the hands free ability with wifi for some functions. Would certainly recommend this item to others. The extra venting power of this model is worth the small bump in price.

Overall I'm happy with the purchase! Cons: - app is useless, although you can imagine that an app for a microwave is not really needed, this microwave is really not that smart - buttons are not illuminated, this is an inconvenience in the morning when I don't want to turn on the lights but still want to warm up my coffee - it may be to high up if you are short and replacing from regular microwave, which is my case. It also leaves a larger gap that may not look good Pros: - smoke problem is finally solved. Before, cooking any meat would create a lot of smoke, my purifier would detect it and get on the highest setting. Strong smells, high noise from fan and purifier, having to open all windows in the house, etc all that is fixed when installing this vented to the outside - microwave is big enough for my needs, although is way smaller that the previous one, I don't really need anything bigger and it's fine to warm up food plates and drinks Led lights: the led lights are supper bright and allows me to clearly see the whole cooking surface

Looks very sharp, was easy to install. The exhaust fan is really powerful.

We cook everyday with various spices in the house. This over the counter microwave sticks out further than the typical microwave to cover the burners a bit better. The boost mode is very strong and moves a lot of Air. Also the pairing with Samsung range works really well as it comes on Automatically and turns off automatically when the burners are active. The microwave is powerful and does it's job as a standard microwave.

Will never go wrong with Samsung.. We thought it was too small inside but it's just the perfect size. Modern sleek looking, it matches all our kitchen appliance.

Great for saving counter space! Works well and fit perfectly above my stove. Looks very sleek!

Works great. Powerful exhaust fan. Stylish. Don’t really need the WiFi feature but it’s fun for playing tricks on family members.

OMG! I love this low profile Samsung microwave. I get so many compliments. I bought regular size and Best Buy was great to let me return that when we figured out it wasn’t going to work. This low profile one was the perfect size for our space. I am so pleased with this modern look. We can’t wait to get full effect after remodel.

Yes, it looks great mounted. I do like the slim design. Product is working properly.

I don't want to risk knocking the product. The microwave is great and installing it was easy enough that i was able to do it alone. The sense settings are fantastic and never leave us with dry or over warmed leftovers. Delivery on the other hand was a nightmare. The delivery team cancelled my first appointment without notice and I found out by calling the geeksquad team. I was given a case number and a rescheduled delivery, but no offer of compensation. (This has happened with every delivery I've had with geek squad.) If you can get it at the store do that instead.

It's a good looking microwave. It's strong in its cooking power. But I purchased it because my mom is nearly blind and I thought the lexa integration would be a blessing for her... It's almost perfect: you can tell Alexa or Google assistant to turn on the fan, light or even set a timer but ... You can't remotely turn the microwave on with Alexa or Google assistant. This is crazy. After some research, it looks like it's Samsung covering it's legal butt from being sued for other people's stupidity or malice. Nothing can be done. I'd sign away my right to sue if they could bring that feature back. Still giving it 4 stars because it's otherwise a great microwave.