Customer Ratings & Reviews
- Model:
- ME11A7710DS/AA
- |
- SKU:
- 6469094
Customer reviews
Rating 4.2 out of 5 stars with 319 reviews
(319 customer reviews)Rating by feature
- Performance4.5
Rating 4.5 out of 5 stars
- Cook Settings4.4
Rating 4.4 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers praise the 1.1 cu. ft. Smart SLIM Over-the-Range Microwave for its compact size, sleek design, powerful fan, and overall performance. Many appreciate its efficient ventilation, ease of use, and attractive appearance in the kitchen. However, some customers have reported challenges with installation, control panel issues, button malfunctions, and difficulties with warranty service, while others noted its depth.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Microwave review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well but the clock doesn’t work and it’s a little tough to figure out how to use also it’s a little on the smaller side
I would recommend this to a friendRated 4 out of 5 stars
Good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works really good. I recommend this product. the only issue is the sound. Its loud but works good taking out the odors.
I would recommend this to a friendRated 5 out of 5 stars
Good microwave. Like that it senses and cooks ver
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good microwave. Like that it senses and cooks very nice, It seems to heat and cook things evenly. The 2 things I dislike is that when you open the door, it almost always turns on the Fan, which is very annoying. The 2nd thing I dislike is that when you hit the Preset 30 second button it does not turn on automaticly, you have to hit start.
I would recommend this to a friend- Pros mentioned:Ventilation
Rated 5 out of 5 stars
Perfect
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Modern. Sleek. Simple. Useful. Many different sensor settings to cook efficiently.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
MRS
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love it great price very good performance love how quiet it is great addition to out kitchen
I would recommend this to a friend Rated 5 out of 5 stars
Smart Microwave!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good wish there was a way to added to homekit, vs having to use samsung app.
I would recommend this to a friendRated 5 out of 5 stars
discount microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this microwave open box discount with significant damage so I got a good deal, but they had the wrong screen filter in the box so I had to buy a new one on line ended up costing me $100 more than I thought it would be . I still haven't recieved the filter yet.
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
Great microwav
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Perfect size! Perfect match with my stove!!
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Sleek Microwave
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s perfect for my small kitchen it doesn’t take much room
I would recommend this to a friend Rated 5 out of 5 stars
Love it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what i wanted saves alot of space over the stove top. Yurned of wifi because was tired of getting alerts food is ready
I would recommend this to a friendRated 5 out of 5 stars
Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic product This product is fast and effective it’s able to hot water warm food appearance and style of the product is beautiful open and close your door is very quiet smooth it’s pizza extremely well over a stove makes the kitchen looks expensive and beautiful I would recommend this product to my friends and to anybody who wishes to purchase a microwave price is very very competitive thank you
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the purchase So far the microwave has delivered all expectations
I would recommend this to a friend Rated 5 out of 5 stars
Loved it!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great and it’s really nice looking too! I would definitely recommend
I would recommend this to a friendRated 1 out of 5 stars
Live and Learn, They Say
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this microwave in 2023 as part of a after-Thanksgiving holiday combo deal with an induction range. To begin with, I was dissapointed right off the bat. There is no backlighting to the control panel - so I need to always grab my reading glasses and put a light on in the kitchen before I can use it. (I'm 71 and my eyesight is not perfect.) Then the design itself is just asking for trouble with the door being the entire width of the microwave. This puts more stress than needed on the hinges (it's already feeling 'loose'), not to mention nearly hitting myself in the head every time I open the door. The interior is just silly. NOTHING is gained by the wider interior because it still has a small 11.5" carousel. All that is enough reason for me to regret ever buying this already. But to make matters worse, this thing has been possessed by deamons from day one. Either something on the range or the microwave itself (e.g. opening the door(s)) would trigger the fan to come on in 'boost mode' for no reason. (The print shop I worked in for 20 years was more quiet than that fan.) The other day I was prepping food I just took out of the oven when suddenly the microwave stared acting like a scene out of The Exorcist. The fan and/or light began coming on and off and rotating through speeds. To make matters worse, none of the panel 'buttons' responded when pressed. At one point it actually started 'cooking'. I finaly reached for the stoop and stepped up to unplug it from the wall just to end my nightmare. I tried numerous times to get it running again (get the panel to work) before I decided to unlink it via the app, unplug it for the night, and start fresh. That got it working again... until today when the same thing happened again. It responds to commands sent from the app, but it's useless since you have to press the start button on the microwave itself for that to work - and the panel just does not work at all. So much for a 'smart' apliance. This is about as dumb as it gets (and the 'smart' features for the range are just as useless). So I'm calling the Geek Squad in the morning and hopefully I will get a new unit. But even that wouldn't stop me from NEVER recomending this, or any Samsung kitchen appliance to anyone. They should have just stuck to TV's (like my 16 year old 60" plasma that I still use in the bedroom.)
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi PhilipB,
We want you to have a better microwave experience. Let us help you with the unit.
Please click the "Microwave starts by itself with no interaction" and "Microwave vent fan turns on automatically" radio buttons, read, and follow the instructions on the link below.
Microwave turns on by itself.
https://www.samsung.com/us/support/troubleshooting/TSG01001966/
Also, here is a link to help you with the microwave control panel. Please follow the steps.
Microwave control panel does not respond.
https://www.samsung.com/us/support/troubleshooting/TSG01001961/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147050731 to help our team pull up your information.
Have a great day.
^Aloe
- Pros mentioned:Size
Rated 5 out of 5 stars
microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.pleased and satisfied just right for the area and was professionally installed
I would recommend this to a friend Rated 4 out of 5 stars
Like the multiple options
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the multiple lighting under and fan speeds. In addition, there are many cooking options and am still learning all the features. My only dislike is that the keypad is not backlit.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it……………………………………………………………………..,,,,,,,,,,,,,,,
I would recommend this to a friend Rated 3 out of 5 stars
Open box good. Didn't work.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It came scratched (expected with open box) it had all the accessories and looked ok. Before installing it, we tried to plug it in and the button panel wasn't working, had to return.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Josece,
Thank you for choosing Samsung for your microwave needs. We're saddened that you no longer have the product, but we would love to work with you in the future.
Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.
Have a great day.
^Charles
- Pros mentioned:Design
Rated 5 out of 5 stars
Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love our new Samsung low profile microwave. Looks beautiful in our kitchen.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Satisfied!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, great customer service. Right on time, as described.
I would recommend this to a friend














