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Customer Ratings & Reviews

$334.91

Customer reviews

Rating 4.2 out of 5 stars with 362 reviews

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Rating by feature

  • Performance

    Rating 3.5 out of 5 stars

  • Cook Settings

    Rating 3.7 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 362 reviews
  • Rated 4 out of 5 stars

    Samsung does it again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great microwave. I love Samsung products.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Only presets

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meh. This product is a bit of a hassle honestly. It only has presets for the fryer which I did not know before buying.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi TristanS,

      New appliances can be challenging to use the first time. Let us help you with the microwave.

      Please see the "Operations" section on pages 16 - 23 and the "Cooking Smart" section on pages 24 - 36 of the user's manual to help you operate the microwave efficiently.

      Manual
      https://downloadcenter.samsung.com/content/UM/202309/20230915153033619/O_DE68-04367A-06_IB_FULL_MC12J8035CT_AA_EN_230831.pdf

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1146898255 to help our team pull up your information.

      Have a great day.

      ^Aloe Samsung

  • Rated 5 out of 5 stars

    EXCELLENT PURCHASE

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT PURCHASE, AND HIGHLY RECOMENDED FOR PURCHASING.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Countertop Convection Microwave w/Trim Ki

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the only drop-down door model I could find. With its trim kit to make it seem built in, It is perfect for my newly remodeled kitchen peninsula--attractive, out of the way, but accessible.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s a little large

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works wonderful. It’s a little large and bulky for a cabinet top, though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Doing what a microwave should

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have not used microwave much in the few weeks we have owned it. So far, so good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work very good I am pleased with this microwave

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good product but pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product but little expensive. seems the price has been down since i bought

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product, it was installed and delivery as according.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best dual oven

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave/oven does amazing defrosting to cooking all in one. I can't believe when you defrost your food it doesn't cook or look brown when done

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy Camper

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aware that the power was less than previous microwave. Clock difficult to set. The various functions: air fry, convection etc, work like a charm.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this! Does everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything and smaller than most microwaves. Did a great steak and a super meatloaf

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    has a learning curve

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    smart anything is smarter than you are in the beginning. learning to use this oven has taken time but it's time well spent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good but complicated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has lots of peaches there is a learning curve for all the features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working great so far!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It feels solid and works great so far. Love the way the door handle was placed. It feels natural to open and close.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two in One

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is both a microwave and an oven. I can bake cakes and make pizza using the oven feature. All of this and it uses a regular outlet plug!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    micro wave that works as a conventional oven worked very well

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Failed in 13 months; Samsung unhelpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Failed in just 13 months. Never lived up to expectation as it took longer than cheaper models to warm up food. Convection combo w/ microwave was useless. Currently, it's just blowing cold air. Called Samsung who wants be to carry this ginormous and weighty item to a repair shop and then pay for the services and repair costs. Item takes up a huge space and from my point of view, is not worth purchasing. I wish I had bought another make/model that would eat less space, last longer, and be more effective in warming food. I do not recommend this item to anyone.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    50-50

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a bit underpowered. but it makes french fries crispy without deep frying!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Samsung is happy to hear that you're enjoying this microwave! ^Lo Samsung

  • Rated 5 out of 5 stars

    Nice Oven

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my new oven. I haven't used the convection part yet, but I found the microwave function to be easy and effective to use.

    I would recommend this to a friend