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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 362 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 3.5 out of 5 stars

  • Cook Settings

    Rating 3.7 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers highly value the convection feature for its browning capabilities and the overall ease of use. Many appreciate the compact size and the numerous features offered, including the grill function. However, some customers found the instructions unclear and reported issues with the appliance's condition upon arrival. The controls also received mixed reviews, with some users finding them somewhat complicated.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 362 reviews
  • Rated 2 out of 5 stars

    Not worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace an LG microwave and an Oster oven. The good: looks nice and microwave works fine. The convection oven is worthless. My 100 bucks Oster does a better job toasting and baking. The bad: in convection mode it overheats the surface it sits on. The indicator sound is weak. It’s got nice features but it’s a pain switching between microwave and convection. Need to exchange the glass plate and the carousel to use convection.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best oven ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because our regular microwave stopped working and I wanted to see how it would work. Well turns out to be the best thing I ever bough. My wife and the kids love it, they make pizzas on it all the time and doesn't heat up the house or take a long time.

    I would recommend this to a friend
  • Cons mentioned:
    Instructions

    Rated 5 out of 5 stars

    Nice Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice microwave but the instructions are lacking...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's nice looking but complicated to operate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stylish & made well but complicated , doesn't brown like my Breville toaster oven. The micro doesn't cook as quick as my cheap Kmart microwave. Overall considering in was sent to me twice because of damages from distribution center. Samsung needs to enforce quality control a bit more.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    sleek look + multi-functional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect addition to our kitchen aesthetic + very quiet. There are so many features + functions to choose from ... Can't wait to try them all!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Charged twice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m giving this three stars not for the unit itself because so far so good. However when I made this order they charged me twice for one item and now they’re making me wait three months to decide whether they’re going to give me a credit or not which I find ridiculous! So if you’re going to order some thing make sure you’re only charged once

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is great! It works like a convection oven and a broiler - its an all in oven and a great compliment to the regular oven.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Manual is a must

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reading the manual is key to successfully using this little oven. It heats/cooks perfectly if the directions are followed. We are using it on a countertop with plenty of ventilation, and it’s working great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very versatile and easy to use item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is very versatile. It took a few minutes to figure out the controls but once I did operation was relatively simple.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesnt warm as good as I would like it to warm faster and better

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great convection microwave!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product needed to take the place of a microwave and an oven. It's surpasses our expectations - it is an excellent oven and it is an excellent microwave. I highly recommend it. We have had it for a year and would purchase it again.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Great news! We are proud to hear that this microwave is meeting your needs and exceeding your expectations. ^Lo Samsung

  • Rated 5 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This convection microwave has been in service for over 2 years, and still works like a charm.. It's a great multi purpose for those with limited space, or not wanting to heat up the large oven for a small baking. it also broils a decent steak.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's more than I thought it would be

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like all the things it can do. I have cook pizza. I like the fact that I can cook steak and bake potatoes in it. It saves a lot of time cooking. I have told a lot of people about the things it can do.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great, but watch not only width but depth/height

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for someone very special to me. They are saying that it is working great. They had to measure it closely due to fitting it into the space. Make sure it has breathing room. I did not think about anything but width when buying it. But all turned out great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice, got rid of existing microwave and toaster oven. Also I like the slimfry option. Keep the book handy... if you do , you will not have any problems.... all coded... no book....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great convection microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are remodeling our kitchen and using this for our only oven. It is working great. The turn table inside is 15.5". Big enough to cook a frozen pizza. We use the crispy plate (included) to cook anything from cookies to chicken to vegetables.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good convection microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as described. My only complaint so far is the turntable comes off track too easy. This usually happens when removing something heavy after baking and sliding it out why trying to keep my hands away from the heating element.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the slim fry on this thing

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all the options this microwaves offers. I don’t know to use them all but happy with the slim fry options and regular microwave usage. Not sure how to use the convection part.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All in one microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product one day wondering thru BestBuys aisles... looks great and sofisticated... it works as a small range oven and microwave plus air fryer... my wife loves it...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will Recommend

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying this product as the quality is good and has good value for the money. If you are searching for a high end microwave that looks sharp and performs great this is it

    I would recommend this to a friend