Customer Ratings & Reviews
- Model:
- MC12J8035CT
- SKU:
- 9357011
Rating by feature
- Performance
Rating 3.5 out of 5 stars
- Cook Settings
Rating 3.7 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
Customers are saying
Customers highly value the convection feature for its browning capabilities and the overall ease of use. Many appreciate the compact size and the numerous features offered, including the grill function. However, some customers found the instructions unclear and reported issues with the appliance's condition upon arrival. The controls also received mixed reviews, with some users finding them somewhat complicated.
This summary was generated by AI based on customer reviews.
Not worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to replace an LG microwave and an Oster oven. The good: looks nice and microwave works fine. The convection oven is worthless. My 100 bucks Oster does a better job toasting and baking. The bad: in convection mode it overheats the surface it sits on. The indicator sound is weak. It’s got nice features but it’s a pain switching between microwave and convection. Need to exchange the glass plate and the carousel to use convection.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .I really appreciate the fact that you like the design of our product. Regarding your concern about the feature of the Convection Mode, I encourage you
check out the information of the Convection Mode going directly to the User Manual of the product http://downloadcenter.samsung.com/content/UM/201712/20171227163528214/MC12J8035CT_AA_DE68-04367A-03_EN.pdf
specifically on pages 24, 25 and 35. For exchange and replacement of the Microwave's' accessories, I invite you to contact Samsung directly.
Facebook: http://m.me/samsungsupport
LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Toll-free calling: 1-800-SAMSUNG
>Rafael
- Pros mentioned:Size
Best microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great Samsung product and is a good sise
I would recommend this to a friend It's nice looking but complicated to operate
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stylish & made well but complicated , doesn't brown like my Breville toaster oven. The micro doesn't cook as quick as my cheap Kmart microwave. Overall considering in was sent to me twice because of damages from distribution center. Samsung needs to enforce quality control a bit more.
No, I would not recommend this to a friend- Cons mentioned:Instructions
Nice Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice microwave but the instructions are lacking...
I would recommend this to a friend Charged twice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m giving this three stars not for the unit itself because so far so good. However when I made this order they charged me twice for one item and now they’re making me wait three months to decide whether they’re going to give me a credit or not which I find ridiculous! So if you’re going to order some thing make sure you’re only charged once
I would recommend this to a friendsleek look + multi-functional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect addition to our kitchen aesthetic + very quiet. There are so many features + functions to choose from ... Can't wait to try them all!!
I would recommend this to a friendManual is a must
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Reading the manual is key to successfully using this little oven. It heats/cooks perfectly if the directions are followed. We are using it on a countertop with plenty of ventilation, and it’s working great.
I would recommend this to a friendAwesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is great! It works like a convection oven and a broiler - its an all in oven and a great compliment to the regular oven.
I would recommend this to a friendOnly presets
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Meh. This product is a bit of a hassle honestly. It only has presets for the fryer which I did not know before buying.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi TristanS,
New appliances can be challenging to use the first time. Let us help you with the microwave.
Please see the "Operations" section on pages 16 - 23 and the "Cooking Smart" section on pages 24 - 36 of the user's manual to help you operate the microwave efficiently.
Manual
https://downloadcenter.samsung.com/content/UM/202309/20230915153033619/O_DE68-04367A-06_IB_FULL_MC12J8035CT_AA_EN_230831.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146898255 to help our team pull up your information.
Have a great day.
^Aloe
EXCELLENT PURCHASE
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.EXCELLENT PURCHASE, AND HIGHLY RECOMENDED FOR PURCHASING.
I would recommend this to a friendIt's ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesnt warm as good as I would like it to warm faster and better
No, I would not recommend this to a friendVery versatile and easy to use item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This unit is very versatile. It took a few minutes to figure out the controls but once I did operation was relatively simple.
I would recommend this to a friend- Pros mentioned:Size
Great, but watch not only width but depth/height
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift for someone very special to me. They are saying that it is working great. They had to measure it closely due to fitting it into the space. Make sure it has breathing room. I did not think about anything but width when buying it. But all turned out great.
I would recommend this to a friend Great convection microwave!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product needed to take the place of a microwave and an oven. It's surpasses our expectations - it is an excellent oven and it is an excellent microwave. I highly recommend it. We have had it for a year and would purchase it again.
I would recommend this to a friendBrand response from Samsung
Posted .Great news! We are proud to hear that this microwave is meeting your needs and exceeding your expectations. ^Lo
good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This convection microwave has been in service for over 2 years, and still works like a charm.. It's a great multi purpose for those with limited space, or not wanting to heat up the large oven for a small baking. it also broils a decent steak.
I would recommend this to a friendIt's more than I thought it would be
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like all the things it can do. I have cook pizza. I like the fact that I can cook steak and bake potatoes in it. It saves a lot of time cooking. I have told a lot of people about the things it can do.
I would recommend this to a friendMicrowave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product, it was installed and delivery as according.
I would recommend this to a friendvery nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice, got rid of existing microwave and toaster oven. Also I like the slimfry option. Keep the book handy... if you do , you will not have any problems.... all coded... no book....
I would recommend this to a friendLove the slim fry on this thing
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love all the options this microwaves offers. I don’t know to use them all but happy with the slim fry options and regular microwave usage. Not sure how to use the convection part.
I would recommend this to a friendWill Recommend
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am enjoying this product as the quality is good and has good value for the money. If you are searching for a high end microwave that looks sharp and performs great this is it
I would recommend this to a friend