Tech the Halls 24-Hour Flash SaleLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $549.99

Customer reviews

Rating 4.2 out of 5 stars with 362 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 3.5 out of 5 stars

  • Cook Settings

    Rating 3.7 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers highly value the convection feature for its browning capabilities and the overall ease of use. Many appreciate the compact size and the numerous features offered, including the grill function. However, some customers found the instructions unclear and reported issues with the appliance's condition upon arrival. The controls also received mixed reviews, with some users finding them somewhat complicated.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 362 reviews
  • Rated 4 out of 5 stars

    Samsung does it again

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great microwave. I love Samsung products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great convection microwave

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are remodeling our kitchen and using this for our only oven. It is working great. The turn table inside is 15.5". Big enough to cook a frozen pizza. We use the crispy plate (included) to cook anything from cookies to chicken to vegetables.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good convection microwave

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as described. My only complaint so far is the turntable comes off track too easy. This usually happens when removing something heavy after baking and sliding it out why trying to keep my hands away from the heating element.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All in one microwave

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product one day wondering thru BestBuys aisles... looks great and sofisticated... it works as a small range oven and microwave plus air fryer... my wife loves it...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Countertop Convection Microwave w/Trim Ki

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the only drop-down door model I could find. With its trim kit to make it seem built in, It is perfect for my newly remodeled kitchen peninsula--attractive, out of the way, but accessible.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s a little large

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works wonderful. It’s a little large and bulky for a cabinet top, though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great microwave

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work very good I am pleased with this microwave

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Doing what a microwave should

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have not used microwave much in the few weeks we have owned it. So far, so good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good product but pricey

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product but little expensive. seems the price has been down since i bought

    I would recommend this to a friend
  • Pros mentioned:
    Convection

    Rated 4 out of 5 stars

    Happy Camper

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aware that the power was less than previous microwave. Clock difficult to set. The various functions: air fry, convection etc, work like a charm.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best dual oven

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave/oven does amazing defrosting to cooking all in one. I can't believe when you defrost your food it doesn't cook or look brown when done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this! Does everything

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything and smaller than most microwaves. Did a great steak and a super meatloaf

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two in One

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is both a microwave and an oven. I can bake cakes and make pizza using the oven feature. All of this and it uses a regular outlet plug!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    has a learning curve

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    smart anything is smarter than you are in the beginning. learning to use this oven has taken time but it's time well spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working great so far!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It feels solid and works great so far. Love the way the door handle was placed. It feels natural to open and close.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good but complicated

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has lots of peaches there is a learning curve for all the features

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    micro wave that works as a conventional oven worked very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    50-50

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a bit underpowered. but it makes french fries crispy without deep frying!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Samsung is happy to hear that you're enjoying this microwave! ^Lo Samsung

  • Rated 1 out of 5 stars

    Failed in 13 months; Samsung unhelpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Failed in just 13 months. Never lived up to expectation as it took longer than cheaper models to warm up food. Convection combo w/ microwave was useless. Currently, it's just blowing cold air. Called Samsung who wants be to carry this ginormous and weighty item to a repair shop and then pay for the services and repair costs. Item takes up a huge space and from my point of view, is not worth purchasing. I wish I had bought another make/model that would eat less space, last longer, and be more effective in warming food. I do not recommend this item to anyone.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    This one super loud.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our 2nd one; the first lasted 5 years so we bought another when the start button quit working. The 2nd one is very loud when running the convection oven part of it, very disappointed. Now we get to deal with Best Buy and returning with no box.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      We understand your disappointment with how loud the microwave is.

      Please don't hesitate to contact our Best Buy customer service department at (888) 237-8289 to assist you better with returning the unit. Call 24 hours a day. They can answer your question or transfer you to your local store.

      Thank you.

      -Angelica Samsung