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Customer Ratings & Reviews

Your price for this item is $549.99

Customer reviews

Rating 4.2 out of 5 stars with 362 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 3.5 out of 5 stars

  • Cook Settings

    Rating 3.7 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers highly value the convection feature for its browning capabilities and the overall ease of use. Many appreciate the compact size and the numerous features offered, including the grill function. However, some customers found the instructions unclear and reported issues with the appliance's condition upon arrival. The controls also received mixed reviews, with some users finding them somewhat complicated.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 362 reviews
  • Rated 5 out of 5 stars

    Best microwave ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how fast everything cooks. Looks great with trim kit.

    I would recommend this to a friend
  • Cons mentioned:
    Space

    Rated 1 out of 5 stars

    Stopped working in less than a month

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought getting a convection plus microwave in one would have been perfect to save counterspace. Nope. It kept blowing out the circuit breakers and then it stopped working. Luckily I had the 45-day return time, otherwise, I would have been very upset to have to go through the warranty.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased with both microwave and convection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with both microwave and convection oven performance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like all the functions that this microwave has.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very innovative product. multi functional and very efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All in one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is the best it can even toast bread and cooks evenly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Product! I recommend it!!! Just what I was expecting

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great deal works very good...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But, im still waiting for some kind of return call or contact back about the cracked glass plate that I called BestBuy about back on Christmas, as it was a Christmas present for my father. He is still wondering when he gets another plate, there is a warranty purchased for the microwave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had almost all the options you can ask for in a microwave

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the fact that this is a two in one product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes the oven I purchased pop. And work great as well

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Puzzled

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave arrived damaged. Trim kit was for 30-inch cabinet; I have 24-inch. To reiterate what another reviewer has said, owner's manual says, "Not for built-in installation." It also talks about the need for ventilation, "leaving at least 4 inches (10 cm) of space behind and on the side of the oven and 8 inches (20 cm) of space above." Why sell a trim kit if the oven is not meant for buit-in installation? I hope this helps someone. I don't typically write reviews.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beyond disappointment

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had to reorder this microwave four times. It has arrived damaged each time. I hope this final time is the charm. If not I give up and will have to cut out new measurements on our kitchen island for a different microwave. I wish more could be done or looked into on how so many can be damaged. Just ridiculous. I'm so disappointed. I don't want to give any stars but I have to select at least one for the review to post.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave oven

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for doing all.sorts of food products.

    I would recommend this to a friend
  • Pros mentioned:
    Convection

    Rated 5 out of 5 stars

    Hot Item

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just wonderful overall. It allows me to get rid of a countertop item (a convection oven). An all-in one product.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Tony, thank you for reviewing your new Samsung Microwave. I am glad to hear the unit has been worth it for keeping your counters clean. We thank you for choosing Samsung in your home. ^Brad Samsung

  • Pros mentioned:
    Convection

    Rated 4 out of 5 stars

    Good overall features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have a microwave and convection oven together

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Large

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a new kitchen with a cutout for a microwave and this didn't fit. Make sure and measure!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The First unit purchased had a faulty touch screen buttons and had to be replaced. Now 7 months later we have an error code C-A1 and we are asked to drive the unit to the service center which is an hour away. When the microwave works its a nice unit and looks very nice but I've had it with Samsung products. the new Samsung dishwasher has also been replace within a few months, I'm keeping my fingers crossed for the fridge and range.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this microwave when we remodeled our kitchen and very happy with purchase

    I would recommend this to a friend
  • Pros mentioned:
    Convection

    Rated 5 out of 5 stars

    pt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Multifunctional saving the need fro a convention appliance and air fryer.

    I would recommend this to a friend