Customer Ratings & Reviews
- Model:
- MS14K6000AG
- SKU:
- 5687934
Rating by feature
- Performance
Rating 4.3 out of 5 stars
- Cook Settings
Rating 4.4 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
Customers are saying
Customers consistently note the 1.4 cu. ft. Countertop Microwave with Sensor Cook's ideal size and ease of use. Many appreciate its fast heating and stylish design, while some find the interior light dim and the buttons somewhat difficult to press. A few users also mentioned concerns about the door's closure and the microwave's noise level during operation.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Samsung microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect match for all of my other Samsung appliances works great
I would recommend this to a friend - Cons mentioned:Door
Door is defective.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received the microwave Oct. 1st. It is now Feb 6th and the door doesn't close properly. The button to open it sticks and the door is open but does not pop open. When you close the door you need to press firmly on the door to activate it functioning property. Crap!
No, I would not recommend this to a friendBrand response from Samsung
Posted .We want you to have a working microwave, TerraM. Let's go ahead and check some possible fixes.
If the door doesn't open or close smoothly, first check if the door seals have built up impurities. Use a soft cloth and soapy water to clean both the inner and outer sides of the oven. Rinse and dry well.
Please check this link to your user manual for details. Turn to pages 19 and 55
https://downloadcenter.samsung.com/content/UM/202202/20220210143502477/MS14K6000AS_AA_DE68-04345Q-02_EN_MES.pdf
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145426745) to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
Great Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cooks and warms food evenly, great for popcorn! I like the black stainless finish.
I would recommend this to a friendExcellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, will buy again. Will recommend others.
I would recommend this to a friend- Pros mentioned:Design
Beautiful microwave
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is so bomb, I really enjoyed having this microwave. Its updated and works very well and looked really nice with my other black and stainless steel appliances in my kitchen.
I would recommend this to a friend Excellent Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent Microwave. So far I couldn't be happier.
I would recommend this to a friendBrand response from Samsung
Posted .We couldn't be happier for you, Tony! Samsung appreciates you. ^Jecca
- Pros mentioned:Performance
Samsung microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Too early to tell longevity as our last microwave lasted 32 years
I would recommend this to a friend Samsung microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and quality, ceramic inside makes cleaning so simple.
I would recommend this to a friendDoes the job, but not overly powerful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For its size and 1100W rating, it seems to take longer to heat foods. Also, the internal light is weak, coupled with the dark glass, so it is hard to see the food inside while cooking.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Bruce,
We are glad to know that you are using one of our Samsung products. We are happy to know that you love the features. Your satisfaction is our topmost priority and we apologize for the inconvenience of the microwave door being too dark and not heating fast. If the microwave door is too dark because these are designed to prevent our valued customers from the electromagnetic energy from escaping the microwave. Don't worry will surely notate your feedback about this matter for a better product in the future.
I highly recommend clicking this link for future reference or guide:
https://www.samsung.com/us/support/search/?query=microwave&referrerPageUrl=https://www.samsung.com/us/support/
Samsung microwave is not heating or has stopped working:
https://www.samsung.com/us/support/troubleshooting/TSG01001963/
Replace a microwave's oven light:
https://www.samsung.com/us/support/answer/ANS00049242/
You may check this link for future reference to reduce unnecessary repairs over the microwave lifetime.
https://www.samsung.com/us/support/answer/ANS00062285/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/MS14K6000AG/AA
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144667135
Thank you for choosing Samsung. Have a great day.
-Trisha-
- Cons mentioned:Noise level
Works well
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job. Works well be very noisy. Never had a microwave this noisy but it works fine.
I would recommend this to a friend Great, only a few cons.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well and is quiet when running. Pros - interior matches the interior of our Samsung range oven. Heats evenly and quickly. Sensor cooking is excellent. Cons - “Eco” mode, which switches off the clock, turns back on after using the oven. Interior light is useless due to 1) the interior paint being so dark, and 2) the window is heavily tinted.
I would recommend this to a friendGood product (give more characters)
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Later that day at another store my product was 35% more.
I would recommend this to a friendCool Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this nice Microwave very cool touch and much easier was my old one was brought in 1989 until goes out and it has more watts than my old one.
I would recommend this to a friend- Pros mentioned:Ease of use
It is still Working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is still working unlike the one I bought before this from Walmart. Can't observe the food cooking inside through the window, needed to be white. is easy to understand the operation instructions. I am satisfied that this instrument will last a while.
I would recommend this to a friend Great microwave!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is great to heat beverages and reheat dinner.
I would recommend this to a friendVery durable and looks good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Most microwave oven are painted inside, and rust over time. Not there
I would recommend this to a friendgreat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.we wanted to finish off our kitchen with Samsung appliance.
I would recommend this to a friendGreat Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Probably the best microwave I ever bought. Samsung makes excellent products.
I would recommend this to a friendGreat Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I Love It. It was a gift for my daughter who is in college.
I would recommend this to a friendCompact & Spacious
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking and great functioning microwave to fit into our counter.
I would recommend this to a friend