Customer Ratings & Reviews
- Model:
- MS14K6000AS
- SKU:
- 5578732
Rating by feature
- Performance
Rating 4.3 out of 5 stars
- Cook Settings
Rating 4.4 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
Customers are saying
Customers consistently note the 1.4 cu. ft. Countertop Microwave with Sensor Cook's ideal size and ease of use. Many appreciate its fast heating and stylish design, while some find the interior light dim and the buttons somewhat difficult to press. A few users also mentioned concerns about the door's closure and the microwave's noise level during operation.
This summary was generated by AI based on customer reviews.
Easy to set up and use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted a microwave in stainless steel or white. None were available so I elected to purchase one in black that was on sale.
I would recommend this to a friendAwesome mid sized microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love the microwave. The dark interior is really nice! It's a perfect size.Really great price!
I would recommend this to a friendBrand response from Samsung
Posted .Samsung is excited to hear that you've had a great experience. Thank you for the 5 Stars! ^Lo
- Cons mentioned:Interior light
quit within 6 months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.its hard to see what is going on inside when door is closed because of a dim light, also I only used it to heat my tea for 2 mins at a time 5 times a day and it stopped heating within 6 months.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi eggman,
We appreciate you taking the time to leave us a review on your Samsung microwave. We apologize for the inconvenience since the microwave stopped heating within 6months.
To help you with this, I will provide you with a link that indicates the troubleshooting guide if the microwave is not working.
Here's a link: https://www.samsung.com/us/support/troubleshooting/TSG01001963/.
You can also check this link: https://www.samsung.com/us/support/troubleshooting/TSG01207757/#samsung-microwave-is-not-heating-or-has-stopped-working.
Also, you can check the warranty information on this link: https://www.samsung.com/us/support/service/warranty/MS14K6000AG/AA.
If you have any questions and assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1800-7267-864
Thank you for choosing Samsung, and have a great day!
Ticket number: 1144367365
^Rainly
- Pros mentioned:Ease of use
Excellent Value for the Price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Function buttons are intuitive and easy to use; and the noice level is quite low, which is a pleasant surprise. Excellent value for the price!
I would recommend this to a friend Excellent microwave and a great price!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave has been excellent in every regard. It is compact, but the high power is great and fits any need.
I would recommend this to a friendSamsung doesn’t disappoint
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift for a housewarming party. My friend and raved about it the moment she plugged it in.
I would recommend this to a friendVery nice!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.nice color, doesn't scratch and works great! Fits perfectly in my microwave cabinet with the matching trim kit
I would recommend this to a friendWarms the food up
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never had any issues with it and still works good! I would buy it again for sure.
I would recommend this to a friendGood product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a new microwave.After reviewing Best Buy product line of microwave ovens I chose this one.
I would recommend this to a friendNice microwave for the price!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice counter top microwave, very quiet, shipping was right on time!! Can’t beat the price!!
I would recommend this to a friendNice microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is quiet, I can turn the annoying beeps off, and it works. What more could I ask for?
I would recommend this to a friendGreat addition to my kitchen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really like it...got to get used to not being able to see inside. But other than that, very happy with my purchase
I would recommend this to a friend- Pros mentioned:Ease of use
Good Countertop Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I've been very pleased with this countertop microwave. The controls have been easy to use and it works well. Have used it for frozen products, soups, and softening butter and have had no issues with anything.
I would recommend this to a friend Open Box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have always been a little leary of open box items... but this was just like new! Great buy!
I would recommend this to a friend- Pros mentioned:Design
Works quietly and efficiently
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the purchase. Microwave looks great and matches with all our stainless steel appliances. We had the the more expensive version with all glass front before, had issues after 3 years and thanks to Geek Squad coverage no question asked and replaced with this one.
I would recommend this to a friend Samsung microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far excellent microwave with plenty of power to warm up various foods.
I would recommend this to a friendNice Microwave
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its an ok microwave. Been using it for about 9 months. Has terrible cold spots. If you put a large dinner plate in the middle the center will be cold and the edges will be fully cooked
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Rick! Thanks so much for sharing your thoughts on this microwave. We value feedback from all of our customers. ^Jecca
Great so far
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the auto settings for product that it will sense the temperature and shouts off when ready.
I would recommend this to a friend- Cons mentioned:Noise level
Poor quality - Samsung disappoints
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have a new french door fridge that makes poping and cracking noises, a phone that gets worse with every system update not to mention hot and now a new microwave that hums and vibrates loudly, they are all samsung, I'm no longer a supporter.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Sisi,
Thank you for reaching out and bringing this to our attention. We appreciate you taking the time in sharing your experience with regards to your french door fridge, phone, and your microwave that hums and vibrates loudly. On behalf of Samsung, we do apologize for the inconvenience this has caused you. Please know that this is not the experience we want you to have. We would like to help you through this experience.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001968/ on why your Samsung microwave is making unusual noises.
You can also check this link https://www.samsung.com/us/support/troubleshooting/TSG01001032/ to understand the noises coming from your Samsung refrigerator.
Another link that you may find useful is this one https://www.samsung.com/us/support/search/?query=microwave&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as this has all the troubleshooting guides, videos, links, and other references that you might need for your microwave.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144213529.
-Noraina
Great buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent microwave for the price. Samsung delivers with extra room and ample power.
I would recommend this to a friend