Customer Ratings & Reviews
- Model:
- MS14K6000AS
- SKU:
- 5578732
Rating by feature
- Performance
Rating 4.3 out of 5 stars
- Cook Settings
Rating 4.4 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
Customers are saying
Customers consistently note the 1.4 cu. ft. Countertop Microwave with Sensor Cook's ideal size and ease of use. Many appreciate its fast heating and stylish design, while some find the interior light dim and the buttons somewhat difficult to press. A few users also mentioned concerns about the door's closure and the microwave's noise level during operation.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Noise level
Poor quality - Samsung disappoints
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have a new french door fridge that makes poping and cracking noises, a phone that gets worse with every system update not to mention hot and now a new microwave that hums and vibrates loudly, they are all samsung, I'm no longer a supporter.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Sisi,
Thank you for reaching out and bringing this to our attention. We appreciate you taking the time in sharing your experience with regards to your french door fridge, phone, and your microwave that hums and vibrates loudly. On behalf of Samsung, we do apologize for the inconvenience this has caused you. Please know that this is not the experience we want you to have. We would like to help you through this experience.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001968/ on why your Samsung microwave is making unusual noises.
You can also check this link https://www.samsung.com/us/support/troubleshooting/TSG01001032/ to understand the noises coming from your Samsung refrigerator.
Another link that you may find useful is this one https://www.samsung.com/us/support/search/?query=microwave&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as this has all the troubleshooting guides, videos, links, and other references that you might need for your microwave.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144213529.
-Noraina
- Cons mentioned:Noise level
Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little noisy and not all the features i like like hitting start and runs for 30 seconds
No, I would not recommend this to a friend Great buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent microwave for the price. Samsung delivers with extra room and ample power.
I would recommend this to a friendGood microwave
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this microwave, after I returned my previous one, and price matched it to another site, I enjoy the microwave and the fact that I saved money by price matching, would recommend for people to do that as well before purchasing items.
I would recommend this to a friendLove going to Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the microwave that I purchased got a great deal on it would not trade it for the world
I would recommend this to a friend- Cons mentioned:Button quality
Samsung Countertop Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave isn't bad have been using it for a while. The buttons aren't that easy to press as mentioned in another review.
I would recommend this to a friend Works Great!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We've only had it a month but no issues so far. It has a good amount of presets and heats food evenly.
I would recommend this to a friendBeautiful product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice looking black stainless steel machine. Looks good works good. Very powerful
I would recommend this to a friendBrand response from Samsung
Posted .Hello, Agha. The sleek look of the black stainless steel is my favorite as well. Thank you for choosing Samsung. ^Lo
Goog product
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the color and good material of the microwave easy push buttons
I would recommend this to a friendGood, not great!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave looks nice and the lack of collecting fingerprints is great. My chief complaint of this model is the lack of express time options. The one button push for 1-5 minutes auto start.
I would recommend this to a friendBrand response from Samsung
Posted .Hello TheDoc,
Thank you for sharing your experience with us about Samsung Microwave. We apologize for not meeting your expectations about our product, especially the lack of express time options. Please know that we value your feedback, and we will continuously work on improving the quality of the products we offer.
Let me share the product manual for you to appreciate our Microwave better.
You may turn to page 38 for the operation.
https://downloadcenter.samsung.com/content/UM/202202/20220210143502477/MS14K6000AS_AA_DE68-04345Q-02_EN_MES.pdf
If you encounter a problem in the future with your Microwave, you may use this link to help resolve your concern.
https://www.samsung.com/us/support/search/?query=samsung+microwave+&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference number:
1144781093
Thank you for choosing Samsung. Have a great day.
^^Ross
- Pros mentioned:Ease of use
Samsung - 1.4 Cu. Ft. Mid-size Microwave - Stainle
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the esthetics of this microwave. easy to use. all functions are easy to see.
I would recommend this to a friend Good quality brand
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gets the work done and easy options I like the eco function to save energy
I would recommend this to a friendBrand response from Samsung
Posted .The eco function is definitely great! We're glad you're happy with the microwave, Glen! ^Jecca
- Cons mentioned:Interior light
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Just light is very dim. Stainless steel finish combines great with the rest of my Samsung appliances.
I would recommend this to a friend Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this space saving microwave. Samsung delivers once again!
I would recommend this to a friendI’m not especially fond of the inside of microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The inside is a weird metal looking substance. I don’t like it I would prefer white.
I would recommend this to a friendEasy to use
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the color and it’s simple to use. Can’t go wrong with Samsung.
I would recommend this to a friend- Pros mentioned:Heating speed
Samsung microwave oven
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This replacement for a broken microwave was a huge upgrade. The unit works flawlessly. I had to get used to the additional power and the speed at which the food heated
I would recommend this to a friend Purchased February 2023
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very loud and takes a while to reheat food. It stopped working June 2024. i returned to the Geek Square per warranty as of today no status update as of July 28th.
No, I would not recommend this to a friend- Cons mentioned:Interior light
Microwave
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well and is rather quiet Although, I hate the fact that it does not have a light on the inside of it.
I would recommend this to a friend So easy to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it at a cheap price because the microwave box had been opened.
I would recommend this to a friend