Customer Ratings & Reviews
- Model:
- MS14K6000AS
- |
- SKU:
- 5578732
Customer reviews
Rating 4.3 out of 5 stars with 1114 reviews
(1,114 customer reviews)Rating by feature
- Performance4.3
Rating 4.3 out of 5 stars
- Cook Settings4.4
Rating 4.4 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers consistently note the 1.4 cu. ft. Countertop Microwave with Sensor Cook's ideal size and ease of use. Many appreciate its fast heating and stylish design, while some find the interior light dim and the buttons somewhat difficult to press. A few users also mentioned concerns about the door's closure and the microwave's noise level during operation.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Door
Rated 3 out of 5 stars
Could be better
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I expected a lot more from this microwave. It looks nice but it definitely does not have enough power. It takes a long time to heat up food. The door does not open without pressing the button multiple times or you have to pull the door at the same time as pressing the button. Doesn't work as it should.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you so much for sharing your thoughts on this microwave, Moondust08! We value your opinions. ^Jecca
- Cons mentioned:Button quality
Rated 4 out of 5 stars
Overall good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My biggest complaint would be that the buttons are difficult to press.
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Very happy with purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like it should and looks great. Fits perfectly in the spot we had for it. Very happy with this purchase.
I would recommend this to a friend - Cons mentioned:Button quality, Interior light
Rated 2 out of 5 stars
Ok for price range.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First off. Its a lower end unit so expectations aren’t extremely high. Buttons feel cheap. Light is dim when using so can’t see the food you are heating up. Other than those two flaws. It works great for heating up food.
No, I would not recommend this to a friendBrand response from Samsung
Posted .HI there,
Thank you for your review and congratulations on your new Samsung Microwave. We are glad to be your choice for your newest addition to your kitchen. We welcome you to our family and thank you for choosing Samsung. ^Brad
- Cons mentioned:Interior light, Visibility
Rated 2 out of 5 stars
No Light / Sensor doesn't work
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sensor cooking does not work. Tried it a couple of times and completely burnt our food and turned it to bricks. Also the light is an orange glow. You cannot see your food cooking/burning at all while it is inside.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there rockylarocco, I see you are having concerns with your Samsung Microwave not working correctly and completely understand your concerns. I have some helpful information to share that will ensure you get the best results. See link below:
https://www.samsung.com/us/support/answer/ANS00049159/
If you need any assistance, please reach out to us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143454111. We welcome you to our family and thank you for choosing Samsung. ^Brad
- Pros mentioned:Size
Rated 5 out of 5 stars
Sumit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This 1.4 CU, Ft , I think should be good enough for every kitchen. I am getting every facility or feature that I am looking for with this model.
I would recommend this to a friend Rated 5 out of 5 stars
Cruzzro reviews the Samsung 1.4 cu ft. Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been a Samsung product user for many years with their cellphones & TV's. So, when my microwave went out, I thought since I have used two of their other products without many issues, and thought I'd have better luck with a Samsung microwave as well! Well, I am more than pleased with the quality in workmanship with the Samsung 1.4 cu ft. Countertop Microwave as to how flawless it's worked since day one. I'm quite sure you'll be most happy with this model as well. Thank you!
I would recommend this to a friendRated 3 out of 5 stars
Not impressed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was very loud Couldn't see through the window to check on status Buttons were not always responsive Wasn't impressed
This review is from Samsung - 1.4 cu. ft. Countertop Microwave with Sensor Cook
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi RF512,
We appreciate you taking the time to leave us a review on your Samsung microwave. We apologize for the inconvenience since you are experiencing loud noise and having a problem with the buttons. We understand that you wanted to see what is happening inside the microwave. Thank you for giving us honest feedback, and it can help us improve our Samsung products.
To help you with that, I will provide you with a link that indicates an article if the microwave is making an unusual noise.
Here's a link: https://www.samsung.com/us/support/troubleshooting/TSG01001968/.
For the unresponsive buttons, you can use this link: https://www.samsung.com/us/support/troubleshooting/TSG01001961/.
You can also check the warranty information on this link: https://www.samsung.com/us/support/service/warranty/MS14K6000AG/AA.
If you have any questions and assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1800-7267-864
Thank you for choosing Samsung, and have a great day!
Ticket number: 1144371719
^Rainly
- Pros mentioned:Heating speed
Rated 5 out of 5 stars
Best microwave ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Microwave interior is spacious, heats food with less minutes than normal Microwaves and also gives options depending on what the individual heating up or defrosting
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Very Happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the microwave, slightly larger than my previous which I didn't realize was so limiting until I bought this one. Also love the ECO feature to basically turn off the microwave ie clock and display
I would recommend this to a friend - Cons mentioned:Button quality, Interior light
Rated 2 out of 5 stars
Not the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This micro has really hard to push, buttons. The light inside is dim also. And lastly the button you push to open the door is fading fast! Like it has a very weak spring inside. I fear it is going to stop working altogether very soon! Cooks fine just like any microwave.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello jack,
Thank you for reaching out and sharing your feedback about your Samsung microwave. I understand you're having an issue with your microwave as it's hard to push the buttons and the button you push to open the door is fading fast, and also the light inside is dim. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link  https://www.samsung.com/us/support/troubleshooting/TSG01001961/ if the control panel does not respond.
Also please be advised that if the light inside the microwave appears dim, it is because the door is tinted.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=microwave&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as this has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung microwave.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144263337.
-Noraina
Rated 5 out of 5 stars
Microwave purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent purchase bought open box fabtastic price product in perfect condition. Iam extremly pleased with microwave !
I would recommend this to a friendRated 2 out of 5 stars
Microwave
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace an older microwave. Really needed a microwave at the time, but it arrived chipped and cracked, and was returned.
No, I would not recommend this to a friend- Pros mentioned:Heating speed
Rated 5 out of 5 stars
Nice!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product! Heats and defrosts much better than our old cheap model! Wish we had bought it sooner!
I would recommend this to a friend Rated 5 out of 5 stars
Awesome microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave. I love the features it has! I would definitely recommend this product to a friend.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Awesome
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is great for the price! It is quiet and easy to use. Definetly better than that old white microwave we used to have.
I would recommend this to a friend - Cons mentioned:Interior light
Rated 3 out of 5 stars
So-so
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not wild about it. It's not well-lit inside. I wasn't thinking of it when i made the purchase, but I'd prefer a door handle to a push button. The unit in my last apartment was easier to use. The keypad is a little weird. But it works just fine.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Don78756,
Thank you for using our Samsung Microwave. We apologize for not meeting your expectations about the Microwave features. Please know we value your feedback and are here to assist you with your concern.
To understand the product better, let me share the product manual.
https://downloadcenter.samsung.com/content/UM/202202/20220210143502477/MS14K6000AS_AA_DE68-04345Q-02_EN_MES.pdf
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference number:1144780807
Thank you for choosing Samsung. Have a great day.
^^Ross
- Cons mentioned:Interior light
Rated 4 out of 5 stars
So far, so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the price it’s seems to be good. Quiet , but interior light should be brighter.
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
j
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice looking, perfect size, not small at all. Its countertop microwave that we put inside microwave cabinet. Good price to.
I would recommend this to a friend - Cons mentioned:Interior light
Rated 2 out of 5 stars
not enough wattage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.inside of microwave is black and light is not bright at all.
This review is from Samsung - 1.4 cu. ft. Countertop Microwave with Sensor Cook
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your feedback! ^Ty








