Customer Ratings & Reviews
- Model:
- MS14K6000AS
- SKU:
- 5578732
Rating by feature
- Performance
Rating 4.3 out of 5 stars
- Cook Settings
Rating 4.4 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
Customers are saying
Customers consistently note the 1.4 cu. ft. Countertop Microwave with Sensor Cook's ideal size and ease of use. Many appreciate its fast heating and stylish design, while some find the interior light dim and the buttons somewhat difficult to press. A few users also mentioned concerns about the door's closure and the microwave's noise level during operation.
This summary was generated by AI based on customer reviews.
Great microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This over the counter microwave was great. I returned it because the size was too large for my counter top and purchased a smaller one.
I would recommend this to a friendgreat
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great microwave..............................................
I would recommend this to a friendToo Sleek For a Microwave..
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The color sold the unit. The price was good and it was a very appreciated gift.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there TonyTone, I would like to congratulate you on your new sleek Samsung Microwave. I am so glad we were able to help you with your new kitchen renovation. We thank you for choosing Samsung and welcome you to our family. ^Brad
Great microwave and great price.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave with good cooking and heating ability. It is not loud and quality of material is great.
I would recommend this to a friendGood so far
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. . . . Show to be continued. . . . .
I would recommend this to a friendMicrowave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product I like it and works smoothly I recommend to buy it
I would recommend this to a friendMicrowave
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I jus love it….its a nice size n fit rt in place….
I would recommend this to a friendGreat microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great but only one problem needs to start when you hit start likeother microwaves without hitting time but everything else is great
I would recommend this to a friendhard to read display
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All controls are inside door and not visible while the oven is on.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Richard,
We appreciate you taking the time to leave us a review on your Samsung microwave. Thank you for giving your honest feedback about the control panel, and our customer feedback is highly appreciated. We are continuously working to improve our Samsung products.
If you have any questions and assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for choosing Samsung, and have a great day!
Ticket number: 1144367629
^Rainly
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my mom and she loved it she said it cooks all her food good and fast she said she highly recommend this microwave
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for sharing the gift of Samsung with your mom, Reisha. I'm happy to hear that she loves it. ^Lo
Great Microwave
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pleased with the microwave after our other one broke. Matches with our Samsung oven.
I would recommend this to a friendSamsung microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good and is very quiet when in use. It's super easy to clean.
I would recommend this to a friendLittle loud very dark door
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Microwave works great had it for months now not too much to complain about.
I would recommend this to a friend- Cons mentioned:Button quality
Samsung Microwave
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very powerful. Not what we expected for a Samsung product. Buttons are hard to push.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there,
Thank you for bringing this to our attention.
I'm so sorry for having some problems with your
Samsung - 1.4 cu. ft. Countertop Microwave with Sensor Cook - Stainless steel
We apologize for any inconvenience this may have caused you.
The experience is not what we expect from our customers.
To troubleshoot your concern here are some links that might help you.
The microwave control panel does not respond
If the microwave has power, but will not respond to any commands or only certain buttons work, clean the control panel and try a power cycle. If the panel still doesn't respond, service is required.
https://www.samsung.com/us/support/troubleshooting/TSG01001961/
PRODUCT MANUAL:
https://downloadcenter.samsung.com/content/UM/202202/20220210143502477/MS14K6000AS_AA_DE68-04345Q-02_EN_MES.pdf
In case you have any other concerns you may reach us via the following options.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Reference number:
1144469615
Thank you for choosing Samsung.
^Ross
Good microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sleep nice and everything I wanted. It was also on sale
I would recommend this to a friendBest of the best
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work fast and easy would definitely recommend………..
I would recommend this to a friendSuper
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife suggested this item, she is satisfied with this item.
I would recommend this to a friendNice Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as you would expect a microwave to work. Looks nice and has a large capacity.
I would recommend this to a friendAwesome Samsung Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is awesome, I love the whole look and operating system.
I would recommend this to a friendSlick black stainless
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the slick look of black stainless perfect addition to my kitchen
I would recommend this to a friend