Customer Ratings & Reviews
- Model:
- MS14K6000AG
- |
- SKU:
- 5687934
Customer reviews
Rating 4.3 out of 5 stars with 1114 reviews
(1,114 customer reviews)Rating by feature
- Performance4.3
Rating 4.3 out of 5 stars
- Cook Settings4.4
Rating 4.4 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers consistently note the 1.4 cu. ft. Countertop Microwave with Sensor Cook's ideal size and ease of use. Many appreciate its fast heating and stylish design, while some find the interior light dim and the buttons somewhat difficult to press. A few users also mentioned concerns about the door's closure and the microwave's noise level during operation.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Design
Rated 5 out of 5 stars
Love the design
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.love the black stainless steel design great product
I would recommend this to a friend - Cons mentioned:Noise level
Rated 3 out of 5 stars
Broke within a year.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure what happened but I had the warranty on it and replaced this microwave within a year. It was rather loud and my family didn’t like it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi tofufed,
Thank you for reaching out to us and we are glad to know that you are using Samsung microwaves. We apologize for the inconvenience of the microwave noise. Don't worry will surely notate your feedback about this matter for a better product in the future.
I highly recommend checking on links for basic troubleshooting steps:
Microwave is making unusual noises:
https://www.samsung.com/us/support/troubleshooting/TSG01001968/
You may check this link for future reference to reduce unnecessary repairs over the microwave's lifetime.
https://www.samsung.com/us/support/answer/ANS00062285/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/MS14K6000AG/AA
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144272777
Thank you for choosing Samsung. Have a great day.
-Trisha-
Rated 5 out of 5 stars
Great microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s fast, slik, nice looking microwave it’s beautiful
I would recommend this to a friendRated 5 out of 5 stars
This microwave works great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a little big to sit on your counter, but it really is a powerful machine. Cooking times and times needed for warming up foods are much quicker than I thought. I am really pleased with this purchase and I would definitely recommend this model and brand to anyone looking to purchase a counter top microwave.
I would recommend this to a friend- Pros mentioned:Performance, Size
Rated 5 out of 5 stars
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this on clearance and it was awesome I love it it’s so big, and works perfect, make pizza and Reheat food
This review is from Samsung - 1.4 cu. ft. Countertop Microwave with Sensor Cook - Stainless Steel
I would recommend this to a friend - Pros mentioned:Design
Rated 5 out of 5 stars
Love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a black stainless steel fridge at the same time that I purchased this microwave. They are side by side in the kitchen and look great! This microwave works amazingly and I really like the fact that it does not have a handle. It's a nice clean modern look. The only thing I wish was different would be that the +30 seconds button actually initiates the microwave to start instead of sitting there for you to press the start button. It's a feature I had on my last microwave that is missing here. Otherwise, it's been incredible.
I would recommend this to a friend Rated 5 out of 5 stars
Excellent Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.An excellent microwave. Has all the features I need.
I would recommend this to a friend- Cons mentioned:Interior light
Rated 4 out of 5 stars
Samsung 1.4cu.feet Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far everything is working well with our new microwave and the only issue I have with it is due to the dark ceramic interior the light inside is not enough to view whatever you are heating inside of it. This issue especially applies to the fact that you cannot butter melting inside of it.
This review is from Samsung - 1.4 cu. ft. Countertop Microwave with Sensor Cook - Stainless Steel
I would recommend this to a friend - Pros mentioned:Size
Rated 4 out of 5 stars
Powerful & quiet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Chose this because it was one of the few that would fit in the cubby above our countertop. Very quiet. Light comes on when door is opened, which the Panasonic models I was looking at do not. Plenty of power. Has timer and a 30 second quick start button, which I wanted. My only disappointment was that only the front is stainless steel. The top & sides are black metal. This is deceiving from the ad. Luckily, due to its Placement in my kitchen it's not a big deal.
This review is from Samsung - 1.4 cu. ft. Countertop Microwave with Sensor Cook - Stainless Steel
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Modern Look
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this microwave to replace a smaller one I had. This looks really great and works just like it should!
This review is from Samsung - 1.4 cu. ft. Countertop Microwave with Sensor Cook - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Samsung Microwave
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price for quality product. My Samsung microwave is very durable and easy to use and I’m happy with the performance…
This review is from Samsung - 1.4 cu. ft. Countertop Microwave with Sensor Cook - Stainless Steel
I would recommend this to a friend Rated 4 out of 5 stars
Gets the job done.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my mother so she can heat up/cook meals. A bit larger than I expected but, so far, no complaints.
I would recommend this to a friend- Cons mentioned:Interior light
Rated 4 out of 5 stars
Upgraded model - nice product & feature rich
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is our first Samsung microwave. We liked the specs, design and reviews. Additionally, I really liked the ECO feature which enables you to shut off the clock when you're not using the microwave (and hopefully saves power too). The only thing I don't like about it is the light inside is not bright enough or the tinting on the glass is too dark so we can't see what's going on inside while it's on.
This review is from Samsung - 1.4 cu. ft. Countertop Microwave with Sensor Cook - Stainless Steel
I would recommend this to a friend Rated 4 out of 5 stars
Not as good as my previous GE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult to see and use Keypad.Can't see food while cooking. Need a clear window and brighter inside light, other than that the price was right and the interior is easy to clean.
No, I would not recommend this to a friendRated 5 out of 5 stars
Love this Microwave!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Already had another Samsung microwave and my husband now uses it in his workshop. However, this one is in the kitchen and i LOVE all the features of it! The sensor cooking feature is my favorite! Definitely does a great job with microwaving food perfectly without overdoing it!
I would recommend this to a friendRated 4 out of 5 stars
Good everyday microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave works fine. The only thing bad is it has a black interior. Even when the light is on you cannot see inside when it is on. Cannot even tell when water is boiling
No, I would not recommend this to a friend- Cons mentioned:Noise level
Rated 3 out of 5 stars
It’s ok
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t had it for a year and it’s seems makes noise and it doesn’t seems to heat up food very well
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello! Thank you for reaching out to us. Here is a link that will help with your Samsung microwave https://bit.ly/37oiW5T ^Ty
Rated 5 out of 5 stars
Aunt loves it
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought this for my aunt as a replacement almost 2 years ago after hers died. since its more up to date than her previous dinosaur I had to play around with it to show her how to use it and she loves it. still going strong with lots of use
I would recommend this to a friend- Cons mentioned:Button quality, Noise level
Rated 2 out of 5 stars
Disappointing, defective and cheaply made!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to love this microwave and should be 1 star, but I like the inside, otherwise within a few days the finish on the door button is wearing/coming off, you have to push the buttons really hard to get them to work, display is hard to read and very its noisy. I dont have the box it came in or I'd return it. I called best buy and their automated system was painful, waited on hold for so long the first time that I hung up, tried twice and then finally chose the option for a call back in 20 minutes .... and they never called me back. I expected better from Samsung and Best Buy trying to get through to anyone hasnt been great either.
This review is from Samsung - 1.4 cu. ft. Countertop Microwave with Sensor Cook - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there EmersonB, I realize that you are having some issues with your new Samsung Microwave buttons being hard to press. I want to make sure that you have the best experience with your appliance. Let us find a resolution to your problem by contacting us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1144067432. We thank you for joining our Samsung family. ^Brad
- Cons mentioned:Button quality
Rated 3 out of 5 stars
Acceptable Countertop Microwave Oven
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has an oven light that is only good at the time you put food in and take it out; otherwise, it is useless. The door glass is too dark and the light is not strong enough to illuminate anything while cooking so you can't tell if anything is overflowing. The buttons are also a little difficult to activate, which requires that the oven be backstopped against the back of the counter (in other words, you can't use it on an island or you'll push it right off the island trying to activate the buttons. I also had problems with some of the programmed functions but perhaps I just need to get used to what they can do and make adjustments.
This review is from Samsung - 1.4 cu. ft. Countertop Microwave with Sensor Cook - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you so much for sharing your thoughts and experiences with this microwave. Samsung values your opinions and appreciates your feedback. ^Jecca











