Customer Ratings & Reviews
- Model:
- MS14K6000AG
- SKU:
- 5687934
Rating by feature
- Performance
Rating 4.3 out of 5 stars
- Cook Settings
Rating 4.4 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
Customers are saying
Customers consistently note the 1.4 cu. ft. Countertop Microwave with Sensor Cook's ideal size and ease of use. Many appreciate its fast heating and stylish design, while some find the interior light dim and the buttons somewhat difficult to press. A few users also mentioned concerns about the door's closure and the microwave's noise level during operation.
This summary was generated by AI based on customer reviews.
1100w deep body, light on timer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Old small appliance turntable quit. Needed traditional black not stainless. Light is on timer if you leave door open it turns off. Reminder beep if you leave food inside & forget to remove! Pretty quiet inside cupboard niche. Heats evenly. Push button open no handle.
I would recommend this to a friendWorks well
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We do not use all of the functions that this microwave has, but it works great for us!
I would recommend this to a friend- Pros mentioned:Design, Size
Good Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Glad I bought this microwave. Nice size and matches my stainless steel appliances. Very satisfied!
I would recommend this to a friend - Pros mentioned:Size
good oven
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works well great for the price fits on the counter well
I would recommend this to a friend Great Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave looks good and works as expected. Purchased in order to replace a microwave that broke after 2-3 years of use. Time will tell if this one holds up better. Will update this review if it does not. For now everything seems great.
I would recommend this to a friendGood value for every day use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It seems it’s not as strong as my previous microwave. I wish there was a speed cook buttons. Like press 1 for one minute instead 1.00
I would recommend this to a friend- Cons mentioned:Interior light
cooks good for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave cooks very well but the light on the inside is not bright enough to see what is happening during cooking
I would recommend this to a friendBrand response from Samsung
Posted .Hi Iceman,
Thank you for providing your feedback regarding our Samsung microwave door being too dark and cannot see the food while heating. We understand that it's convenient for us to see our food inside the microwave while heating it and we apologize for that inconvenience. The good thing about that feature of our microwave is to prevent us from being exposed to Microwave radiation.
I highly recommend clicking these links below for a basic troubleshooting guide: See page 57.
https://downloadcenter.samsung.com/content/UM/202202/20220210143502477/MS14K6000AS_AA_DE68-04345Q-02_EN_MES.pdf
For future reference, you may click the link below for troubleshooting guides:
https://www.samsung.com/us/support/search/?query=microwave&referrerPageUrl=https://www.samsung.com/us/support/
For future reference please click on the link below on how to clean microwave to avoid unnecessary repairs:
https://www.samsung.com/us/support/answer/ANS00062285/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/MS14K6000AG/AA
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144251816
Thank you for choosing Samsung. Have a great day.
-Trisha-
- Cons mentioned:Interior light
Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice microwave but needs a light inside so you can see while cooking. If something is boiling over you wont know until you open it up.
I would recommend this to a friend Does the job
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The silent button feature is nice. Needed to get use to it... its nice not to hear the typical microwave beeping.
I would recommend this to a friend- Pros mentioned:Design, Performance
Good looking microwave!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave not only looks good, it works great as well!
I would recommend this to a friend Good Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good Microwave but cannot see through window when cooking. Not a big deal however, have to open to see if anything is boiling over.
I would recommend this to a friend- Cons mentioned:Interior light
Great microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave. I would give it 5 stars, but the only drawback I found with this microwave is that the light inside is very dim. Aside from that, it looks great and works great.
I would recommend this to a friend - Pros mentioned:Ease of use, Performance
Love it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Self explanatory, practical, easy to use, great results
I would recommend this to a friend Perfect
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful, efficient, large capacity, not noisy. The price seems fair for the quality.
I would recommend this to a friend- Pros mentioned:Heating speed
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cooks very well heats good also. It is a good looking microwave I have no more to say I love my new microwave
I would recommend this to a friend - Pros mentioned:Ease of use
A great microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a Samsung, to replace a brand x that failed after 22 years. Happy with ease of use, appearance, and easy to clean features.
I would recommend this to a friend - Pros mentioned:Ease of use, Performance
Great Performance
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device. Nice look and excellent performance. Easy to use, learn and set up. Recommended item.
I would recommend this to a friend Samsung microwave
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So it works. Makes cold things hot. The clock resets almost every time you push in the release to open the door. Not a device breaking issue, but for what this thing cost i expected better.
No, I would not recommend this to a friend- Pros mentioned:Ease of use, Performance
Tippy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really happy with this micro wave oven it works really well and very easy to clean
I would recommend this to a friend - Pros mentioned:DesignCons mentioned:Door
Ehhh
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned this once and bought again because I loved the design, but the door wouldn’t automatically open. I believe the door isn’t aligned the way it should be but after buying this twice I’m going to assume it’s a manufacturing defect. My brother ended up taking it apart and fixing it- so it works fine now. I really didn’t want to return it a second time. It’s too expensive to have that problem , I would say go with another option. Also you have to be careful when you clean it as black stainless steal can be damaged if you aren’t careful
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi JJXN.
Thank you for taking the time to leave this review. We understand you had concerns regarding the door alignment and we are glad this was sorted out.
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide them with this number (1144938974) to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Camille