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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1114 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.3 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers consistently note the 1.4 cu. ft. Countertop Microwave with Sensor Cook's ideal size and ease of use. Many appreciate its fast heating and stylish design, while some find the interior light dim and the buttons somewhat difficult to press. A few users also mentioned concerns about the door's closure and the microwave's noise level during operation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,114 reviews
  • Rated 5 out of 5 stars

    Great look

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife needed one for new place so got her this one. Hasn’t had any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love going to Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the microwave that I purchased got a great deal on it would not trade it for the world

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good microwave

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this microwave, after I returned my previous one, and price matched it to another site, I enjoy the microwave and the fact that I saved money by price matching, would recommend for people to do that as well before purchasing items.

    I would recommend this to a friend
  • Cons mentioned:
    Interior light

    Rated 2 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inside light is very dim.Very difficult to see if anything is ready.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We want you to love your microwave. Let's get the details you need.

      If the microwave light is dim, here are the factors that can cause it:

      • The door has been left open for a long time
      • The interior light is covered by foreign matter.

      Please check this link to your user manual for details. Turn to page 57.
      https://downloadcenter.samsung.com/content/UM/202202/20220210143502477/MS14K6000AS_AA_DE68-04345Q-02_EN_MES.pdf

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1145421726) to help our team pull up your information.

      Thank you for being a valued customer of Samsung. Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Works Great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've only had it a month but no issues so far. It has a good amount of presets and heats food evenly.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    Samsung Countertop Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave isn't bad have been using it for a while. The buttons aren't that easy to press as mentioned in another review.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice looking black stainless steel machine. Looks good works good. Very powerful

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, Agha. The sleek look of the black stainless steel is my favorite as well. Thank you for choosing Samsung. ^Lo Samsung

  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little noisy and not all the features i like like hitting start and runs for 30 seconds

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Goog product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the color and good material of the microwave easy push buttons

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung - 1.4 Cu. Ft. Mid-size Microwave - Stainle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the esthetics of this microwave. easy to use. all functions are easy to see.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good, not great!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave looks nice and the lack of collecting fingerprints is great. My chief complaint of this model is the lack of express time options. The one button push for 1-5 minutes auto start.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello TheDoc,

      Thank you for sharing your experience with us about Samsung Microwave. We apologize for not meeting your expectations about our product, especially the lack of express time options. Please know that we value your feedback, and we will continuously work on improving the quality of the products we offer.

      Let me share the product manual for you to appreciate our Microwave better.

      You may turn to page 38 for the operation.
      https://downloadcenter.samsung.com/content/UM/202202/20220210143502477/MS14K6000AS_AA_DE68-04345Q-02_EN_MES.pdf


      If you encounter a problem in the future with your Microwave, you may use this link to help resolve your concern.

      https://www.samsung.com/us/support/search/?query=samsung+microwave+&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F

      If assistance is needed, please reach us with the following options to further assist you:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference number:
      1144781093

      Thank you for choosing Samsung. Have a great day.



      ^^Ross Samsung

  • Rated 5 out of 5 stars

    Good quality brand

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the work done and easy options I like the eco function to save energy

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      The eco function is definitely great! We're glad you're happy with the microwave, Glen! ^Jecca Samsung

  • Rated 5 out of 5 stars

    I’m not especially fond of the inside of microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The inside is a weird metal looking substance. I don’t like it I would prefer white.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this space saving microwave. Samsung delivers once again!

    I would recommend this to a friend
  • Cons mentioned:
    Interior light

    Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Just light is very dim. Stainless steel finish combines great with the rest of my Samsung appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and it’s simple to use. Can’t go wrong with Samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it at a cheap price because the microwave box had been opened.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We couldn’t be happier with this purchase. It matches the Samsung apppliances in our kitchen.

    I would recommend this to a friend
  • Cons mentioned:
    Interior light

    Rated 4 out of 5 stars

    Microwave

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well and is rather quiet Although, I hate the fact that it does not have a light on the inside of it.

    I would recommend this to a friend
  • Pros mentioned:
    Heating speed

    Rated 5 out of 5 stars

    Samsung microwave oven

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replacement for a broken microwave was a huge upgrade. The unit works flawlessly. I had to get used to the additional power and the speed at which the food heated

    I would recommend this to a friend