Customer Ratings & Reviews
- Model:
- MS14K6000AG
- SKU:
- 5687934
Rating by feature
- Performance
Rating 4.3 out of 5 stars
- Cook Settings
Rating 4.4 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
Customers are saying
Customers consistently note the 1.4 cu. ft. Countertop Microwave with Sensor Cook's ideal size and ease of use. Many appreciate its fast heating and stylish design, while some find the interior light dim and the buttons somewhat difficult to press. A few users also mentioned concerns about the door's closure and the microwave's noise level during operation.
This summary was generated by AI based on customer reviews.
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this item as a gift, and the person I gave it to is very happy with it.
I would recommend this to a friendSeems to working fine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have not had the item long enough to give you my opinion of the product
I would recommend this to a friendBrand response from Samsung
Posted .We really appreciate the loyalty Goat! Please come back and update your review when you have finished testing your new microwave. Thanks so much for the 5 stars! ^Mae
Cool Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this nice Microwave very cool touch and much easier was my old one was brought in 1989 until goes out and it has more watts than my old one.
I would recommend this to a friend- Cons mentioned:Button quality
Works great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave looks great and works great. Only complaint is that control pad buttons are difficult to press/register. Runs quietly. Overall satisfied.
I would recommend this to a friend - Pros mentioned:Design
Beautiful microwave
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is so bomb, I really enjoyed having this microwave. Its updated and works very well and looked really nice with my other black and stainless steel appliances in my kitchen.
I would recommend this to a friend Great microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave, a little bigger than I expected but works great. So issues so far.
I would recommend this to a friendExcellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, will buy again. Will recommend others.
I would recommend this to a friend- Cons mentioned:Noise level
Works well
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job. Works well be very noisy. Never had a microwave this noisy but it works fine.
I would recommend this to a friend - Pros mentioned:Size
Compact powerhouse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is powerful it’s small enough to fit on the counter and yet not over power it. It is large enough to cook most large items.
I would recommend this to a friend Excellent Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent Microwave. So far I couldn't be happier.
I would recommend this to a friendBrand response from Samsung
Posted .We couldn't be happier for you, Tony! Samsung appreciates you. ^Jecca
- Cons mentioned:Noise level
MICROWAVE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is an ok unit. is loud when on ,works fine cooks food in the middle
I would recommend this to a friend Great Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works and looks great. The unit has a large interior and a clock that is always on.
I would recommend this to a friendGreat Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cooks and warms food evenly, great for popcorn! I like the black stainless finish.
I would recommend this to a friendSamsung microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and quality, ceramic inside makes cleaning so simple.
I would recommend this to a friendGood product (give more characters)
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Later that day at another store my product was 35% more.
I would recommend this to a friend- Pros mentioned:Size
Nice big microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice big microwave. It is big so make sure you measure if you place is limited. The clock display is bright and makes a nice night light in the kitchen.
I would recommend this to a friend Does the job, but not overly powerful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For its size and 1100W rating, it seems to take longer to heat foods. Also, the internal light is weak, coupled with the dark glass, so it is hard to see the food inside while cooking.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Bruce,
We are glad to know that you are using one of our Samsung products. We are happy to know that you love the features. Your satisfaction is our topmost priority and we apologize for the inconvenience of the microwave door being too dark and not heating fast. If the microwave door is too dark because these are designed to prevent our valued customers from the electromagnetic energy from escaping the microwave. Don't worry will surely notate your feedback about this matter for a better product in the future.
I highly recommend clicking this link for future reference or guide:
https://www.samsung.com/us/support/search/?query=microwave&referrerPageUrl=https://www.samsung.com/us/support/
Samsung microwave is not heating or has stopped working:
https://www.samsung.com/us/support/troubleshooting/TSG01001963/
Replace a microwave's oven light:
https://www.samsung.com/us/support/answer/ANS00049242/
You may check this link for future reference to reduce unnecessary repairs over the microwave lifetime.
https://www.samsung.com/us/support/answer/ANS00062285/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/MS14K6000AG/AA
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144667135
Thank you for choosing Samsung. Have a great day.
-Trisha-
Great microwave!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is great to heat beverages and reheat dinner.
I would recommend this to a friendgreat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.we wanted to finish off our kitchen with Samsung appliance.
I would recommend this to a friendGreat Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I Love It. It was a gift for my daughter who is in college.
I would recommend this to a friend