Customer Ratings & Reviews
- Model:
- MS14K6000AG
- SKU:
- 5687934
Rating by feature
- Performance
Rating 4.3 out of 5 stars
- Cook Settings
Rating 4.4 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
Customers are saying
Customers consistently note the 1.4 cu. ft. Countertop Microwave with Sensor Cook's ideal size and ease of use. Many appreciate its fast heating and stylish design, while some find the interior light dim and the buttons somewhat difficult to press. A few users also mentioned concerns about the door's closure and the microwave's noise level during operation.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Size
Great Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this item due to its physical size and it works really well with many different programs
I would recommend this to a friend - Pros mentioned:Performance
Great microwave, great price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this because we moved into a new house and it matched our other appliances. The thing work great and looks wonderful.
I would recommend this to a friend Stylish microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase! My mother loved it and it looks great
I would recommend this to a friendGreat microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a one tue microwave that does the job. Get one.
I would recommend this to a friend- Pros mentioned:Size
Microwave
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave, perfect size and look. I bought one for my mom's house and now i will purchase one for myself.
I would recommend this to a friend - Pros mentioned:Size
Great microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave runs great. It has great size. The only issue I see is that it is kind of old style.
I would recommend this to a friend Great mic,even better price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave sensor cooking makes a big difference
I would recommend this to a friend- Pros mentioned:Size
Great purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Bigger than I thought. I’m going towards better products than old brands that have gone down hill and this is a great one
I would recommend this to a friend Great microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sensor cooking works great and cooks things perfect.
I would recommend this to a friend- Pros mentioned:Size
It light up and goes round and round.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cooks very well cuts down on the microwave stale texture,not to mention this thing is huge. Haven't used much but really like it so far.
I would recommend this to a friend Great microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality! Easy to install and modern appearance !
I would recommend this to a friend- Cons mentioned:Door
Good Microwave
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working great, but the only thing that is weird is not being able to see your food when it's heating up because the front is black.
I would recommend this to a friend auto minute feature desired
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was expecting a few more features than presented with...like auto 1 minute. this one has a 30 second feature, though.
I would recommend this to a friendBrand response from Samsung
Posted .Thanks for sharing, OsDad! Samsung is happy to be part of your home. ^Jecca
- Pros mentioned:Heating speed
Durable
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchase all Samsung kitchen appliances and this one did not disappoint either. I love the large interior. It heats/cooks well too!
I would recommend this to a friend - Pros mentioned:Heating speed
Best microwave
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I purchases this microwave I figured I couldn’t go wrong with the brand and I was right!!! The microwave heats my food quickly w/no complaints. I would definitely recommend!!!
I would recommend this to a friend - Cons mentioned:Interior light
Good value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave was part of a Samsung bundle. I should have done more research ! The light inside is do dim you can not see anything whilst it’s cooking . The door is very dark as well so that does not help. It cooks evenly and pretty fast . The outside cabinet is bit flimsy but since this is our first countertop maybe they are all like that .
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi shells,
Thank you for providing your feedback regarding our Samsung microwave door being too dark and cannot see the food while heating. We understand that it's convenient for us to see our food inside the microwave while heating it and we apologize for that inconvenience. The good thing about that feature of our microwave is to prevent us from being exposed to Microwave radiation.
Please see the below link to learn more about the product:
https://downloadcenter.samsung.com/content/UM/202202/20220210143502477/MS14K6000AS_AA_DE68-04345Q-02_EN_MES.pdf
For future reference, you may click the link below for troubleshooting guides:
https://www.samsung.com/us/support/search/?query=microwave&referrerPageUrl=https://www.samsung.com/us/support/
Reference Ticket number: 1144251495
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for choosing Samsung. Have a great day.
-Trisha-
Samsung microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave, exactly what I was looking for, and affordable price, and brand that I trust, happy with my purchase
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Carlosgiron, I am glad you are enjoying your Samsung Microwave. It is good to hear it is working good for you. Thank you for the feedback. We appreciate you and welcome to our Samsung family. ^Brad
- Cons mentioned:Door
cheaply made
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Made very cheaply, door don't always fully close and it does not pop open when you push the door open button. The glass on the door is too dark to watch how your food is cooking.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi cheaplymade,
Thank you for sharing your experience with us. And we do apologize for not meeting your expectations about our product the Samsung - 1.4 cu. ft. Countertop Microwave with Sensor Cook - Stainless steel.
To understand further the features and specifications of your product.
here is the user manual for your reference:
https://downloadcenter.samsung.com/content/UM/202202/20220210143502477/MS14K6000AS_AA_DE68-04345Q-02_EN_MES.pdf
For further inquiries you may reach us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you for choosing Samsung.
Reference number:1144469706
^Ross
- Pros mentioned:Size
Great Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are loving this microwave. It was purchased for our office and is getting a lot of use. I would highly recommend it for its style, size, function and value.
I would recommend this to a friend - Cons mentioned:Noise level
good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it's ok, a little noisy for my like. but it works fine
I would recommend this to a friend