Customer Ratings & Reviews
- Model:
- MS14K6000AG
- SKU:
- 5687934
Rating by feature
- Performance
Rating 4.3 out of 5 stars
- Cook Settings
Rating 4.4 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
Customers are saying
Customers consistently note the 1.4 cu. ft. Countertop Microwave with Sensor Cook's ideal size and ease of use. Many appreciate its fast heating and stylish design, while some find the interior light dim and the buttons somewhat difficult to press. A few users also mentioned concerns about the door's closure and the microwave's noise level during operation.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Great microwave in every way
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Old microwave stopped working & needed quick affordable replacement. Found this one on sale & ended up being everything we needed. We're sr, citizen & find this a great microwave for ease of use all around. Love how it heats so evenly & major bonus is we could turn off sounds! Great micro for the price!
I would recommend this to a friend - Cons mentioned:Interior light
ok but
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.needed a new microwave asap and this one fit the need BUT the chamber is dark enameled, the door mesh too dark and a itty bitty internal light. what were they thinking??
I would recommend this to a friend - Pros mentioned:Ease of use
Very nice!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This has got the be the best microwave I've owned. It's quiet, powerful, and easy to clean. It was a lot bigger than expected. I couldn't put it on my microwave cart and still maintain the required clearance, but that's my fault for not checking the actual size before purchasing.
I would recommend this to a friend - Pros mentioned:Performance
Excellent
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good, excellent product, it works excellent and with no problem.
I would recommend this to a friend Samsung - Samsung - 1.4 cu. ft - Nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very good microwave. Nice looking, cooks well & even, pretty standard features. Only negative for me is that it is very dark so if your used to looking to see whats cooking forget it. Needs a brighter bulb or brightness/dimming feature.
I would recommend this to a friend- Pros mentioned:Ease of use
Happy with the purchase.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am pretty happy with my purchase of Samsung - 1.4 cu. ft. Countertop Microwave - Fingerprint Resistant Black Stainless Steel. Very easy to operate. Works great.
I would recommend this to a friendBrand response from Samsung
Posted .We're so glad to hear how happy you are with your new microwave Irfan! We are proud to be a part of your home. ^Mae
- Cons mentioned:Door
works well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall this is a decent oven. The door seems a bit flimsy and the keypad isn't great (surprised how hard you have to push) but otherwise am fairly happy with it.
I would recommend this to a friend Samsung Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this microwave.. beautiful inside and out . Love the detail color on the inside .. and has really cool features . Love love that you can turn the sound off completely and get rid of all of the annoying beeps ! Very happy with this !
I would recommend this to a friendBrand response from Samsung
Posted .You are so right, Amie! These are all just some of the amazing features this microwave has to offer. ^Jecca
- Pros mentioned:Ease of use
Samsung Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this microwave because ours was just old. I can say that it is perfect for our family. It’s easy to use and i know that Samsung products are known to be reliable. And it matches our Samsung refrigerator.
I would recommend this to a friend - Pros mentioned:Ease of use, Heating speed, Size
Excellent microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good size microwave. Heat up food evenly. Very easy to operate. Overall very happy with purchase.
I would recommend this to a friend - Cons mentioned:Interior light
Decent microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is huge and gets food very hot. The only issue I have is the lighting. The light is very dim inside.
I would recommend this to a friend Decent microwave; nothing special
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave itself seems to function well. It has some limitations that are semi-annoying: (1) the timer and microwave functionality cannot be used simultaneously and (2) no express cook options. While not imperative, these are features that our previous microwave had and it turns out I liked them more than I would have realized. These alone only knock it down one star; the second star lost comes from the fact that the door no longer pops out when you push the button to open the microwave. Instead, the door moves back about half an inch and just sits there (demonstrating a faulty part). I'm currently going through the process of turning into warranty services since it has been only two months since our purchase.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi BRiemann,
Thank you for your honest feedback, and we hope you are in good health. We understand the importance of how you need to use the kitchen timer and the microwave at the same time. Your feedback helps us understand where we can take steps to improve our product and service.
Currently, when the kitchen timer is engaged, the microwave will not work and vice versa. I have shared a Samsung link that mentions this (step 2).
Samsung microwave is not heating or has stopped working:
https://www.samsung.com/us/support/troubleshooting/TSG01001963/
We see your point in having 1 button functionality for ease of use; with just a few button presses (2-3) you can specify how much time you will need to cook or heat food with this microwave.
I have shared the user manual link below. Please access the link and turn to page 27 for easy instructions to follow.
https://downloadcenter.samsung.com/content/UM/202202/20220210143502477/MS14K6000AS_AA_DE68-04345Q-02_EN_MES.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144743077
Leo
- Cons mentioned:Noise level
Nice to look at and gets the job done.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Microwave is beautiful and looks great. It is louder than previous microwaves I have owned and does not seem to have a quick minute selection button , only a 30 second but I have only had this for a couple months so I may not be fully informed on usage. So far so good.
I would recommend this to a friend - Pros mentioned:Ease of use, SizeCons mentioned:Noise level
The microwave for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is by far the best microwave I have purchase. The Noise level is low. It’s roomy and easy to clean.
I would recommend this to a friend - Pros mentioned:Ease of use
New Samsung microwave is a hit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My microwave suddenly caught fire and I needed another. I saw this Samsung microwave in Best Buy, purchased it and have been using it happily for a couple of weeks. It is reliable as well as attractive. In addition, the microwave is easy to use. so far, so good!
I would recommend this to a friend - Pros mentioned:Ease of use, Size
Great microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave really looks nice on the counter it is the perfect size not to big the interior has a lot of room it cooks really well I love it it has preset cooking instructions that make it very easy to operate great for beverages popcorn and reheating leftovers I recommend buying this microwave a great addition to your kitchen
I would recommend this to a friend - Pros mentioned:Ease of use, Size
Big Easy Cooking
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A nice big microwave, plenty of room for anything I want to warm up. Easy to use buttons, I have not tried any of the automatic settings, but the basics work very well. The only thing I don't like is that I can't see through the front to see how things are doing, but that is a minor concern.
I would recommend this to a friend - Cons mentioned:Noise level
ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.pro:looks great cons: can barely see inside while on (low light) makes too much noise loud can not have a conversation while on....
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
Thank you for reaching out and sharing your feedback about your Samsung microwave. I understand you're having an issue with your microwave as you can barely see inside while it's on because the light is low and it's making too much noise. We do apologize for the inconvenience this has caused you. We are here to help.
Please be advised that if the light inside the microwave appears dim, it is because the door is tinted. You may check this link https://www.samsung.com/us/support/troubleshooting/TSG01001964/ to guide you on the issue.
You can also check this link https://www.samsung.com/us/support/troubleshooting/TSG01001968/ if your Samsung microwave is making unusual noises.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=microwave&referrerPageUrl=https://www.samsung.com/us/support/ as this has all the troubleshooting guides, links, videos, and other resources that you might need for your Samsung microwave.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144248945.
-Noraina
- Pros mentioned:Size
Great small size microwave with a lot of power
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is an excellent sized unit for those with very limited shelve and counter space but that require a high power output unit.
I would recommend this to a friend - Pros mentioned:Ease of use
Easy to use.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit need to fit in our food pantry. We wanted to have a screen that was easy to read an unit that was easy to use.
I would recommend this to a friend