Customer Ratings & Reviews
- Model:
- ME16K3000AS
- SKU:
- 4820000
Rating by feature
- Performance
Rating 3.9 out of 5 stars
- Cook Settings
Rating 4.0 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
Customers are saying
Customers express satisfaction with the 1.6 Cu. Ft. Over-the-Range Microwave's ease of use, price, and installation process. Many appreciate its size, performance, and attractive appearance, frequently praising its sleek design and various features. Positive feedback also highlights the microwave's heating speed. However, some customers note that the microwave can be noisy, and the timer functionality has limitations.
This summary was generated by AI based on customer reviews.
Decent microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works fine. Not crazy about plastic handle. Buttons require firm pushes. Wish it had the feature that allows you to press a number and it microwaves that amount of minutes.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi BesttBuyerr,
Thank you for giving us honest feedback about the Samsung microwave. Our customers' feedback is appreciated, and it can help us improve our Samsung products.
If you have any questions and need further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for choosing Samsung, and have a great day!
Ticket number: 1144391521
^Rainly
Meh
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works but sometimes when I use my stove the exhaust will turn on automatically if it senses too much heat
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello John! We regret to see that you had this problem with your unit and I¿d like to see if we can assist. Please contact us directly at (1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513). Using ticket number: 1143850930
We apologize for any inconvenience this has caused. ^Nic
- Pros mentioned:Ease of use
Good basic microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, easy to install if you're handy. Missing some features of more expensive units but overall a good microwave.
I would recommend this to a friend - Pros mentioned:Price
Best microwave ever bought
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this microwave proximately 2 months ago so what's going on through its paces. It is money well spent. Would highly recommend one to anyone.
I would recommend this to a friend Poor Installation
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave is nice but not the installation. The microwave is not level and the door swings out when opened.
I would recommend this to a friend- Pros mentioned:Ease of use
Easy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only complaint is that it didn't come with an owner's manual! Good thing it's easy to use or I would have a heck of a time!
I would recommend this to a friend Quality to be desired
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave is okay. I was surprised at the cheap quality of the build. I bought this microwave because the handle style matched the other appliances. However the handle was plastic, not SS so the color of the handle doesn’t match the body of the microwave.
No, I would not recommend this to a friend- Pros mentioned:Price
Good microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was limited with the microwave I could choose due to space requirements. This microwave works well and the price is affordable
I would recommend this to a friend Excellent easy to use microwave!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My only issue is that the stovetop light doesn't work. Dont know if that's from installation or if the light itself is defective but who knowz
I would recommend this to a friendBrand response from Samsung
Posted .Hi Esme,
Thank you for reaching out to us and we are glad to know that you are using Samsung over-the-range microwaves. We apologize for the inconvenience of the microwave stovetop light doesn't work. Don't worry will surely notate your feedback about this matter for a better product in the future.
I highly recommend checking on links for basic troubleshooting steps: Replace the microwave's cooktop or night light.
https://www.samsung.com/us/support/answer/ANS00049242/
To help the inconveniences over the microwave, you may use this link for other troubleshooting guides:
https://www.samsung.com/us/support/search/?query=microwave&referrerPageUrl=https://www.samsung.com/us/support/
You may check this link for future reference to reduce unnecessary repairs over the microwave's lifetime.
https://www.samsung.com/us/support/answer/ANS00062285/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/ME16K3000AS/AA
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144322730
Thank you for choosing Samsung. Have a great day.
-Trisha-
- Cons mentioned:Timer
Great microwave
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave. Doesn't have shortcut buttons for minute timed starts.
I would recommend this to a friend works great.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love it. work great and is Beautifull. match perfect with my friger
I would recommend this to a friendok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it is an ok microwave for the money. i had a much more expensive one that crapped out after 2 years so i went cheap for just reheating food and cooking popcorn.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello jason,
Welcome to Samsung! Thank you for choosing our company. I hope you are enjoying your experience so far. If you encounter some problem with your Microwave, you may use this link to troubleshoot your concern.
https://www.samsung.com/us/support/search/?query=Microwave+&referrerPageUrl=https://www.samsung.com/us/support/
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference number:1144789308
Thank you for choosing Samsung. Have a great day.
^^Ross
Very pleased with this microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are very happy with this microwave. Like the look and the features. It works better and heats food faster than our old microwave. Also the price was right!
I would recommend this to a friend- Pros mentioned:Size
Over the Range Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my daughter and her family. Microwave works great and has enough functions to meet all of their needs. Fits well in the space above the stove.
I would recommend this to a friend look for better options
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave works just fine, no complaints on cooking. The exhaust fan is loud but provides little suction.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello NicG, we appreciate you taking time out of your day to leave us feedback on your microwave. We are continually improving our products and your feedback is important to that process. I am including a link to support your concerns on the fan (https://bit.ly/3s2k85q). We thank you for choosing Samsung for your home. ^Lena
Works well but received damaged
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave works fine but was received with corner dented. Didnt notice till i was hoisting to place in bracket. Wouldve had to repackage and take it back.
No, I would not recommend this to a friend- Cons mentioned:Noise level
Great Value and works as advertised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect replacement for my old GE. Read some reviews that the Samsung was loud while in use..did not notice that and very happy with my purchase
I would recommend this to a friend - Pros mentioned:Performance
Good basic microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good basic microwave. Would prefer to have the next level up but unavailable from Best Buy at the time.
I would recommend this to a friend My buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item was rejected cause arrive to my place real damage!!
I would recommend this to a friend- Pros mentioned:Installation
Not Straight
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had this mounted over the stove. Works well but is a little crooked. I think the top is a little warped?
I would recommend this to a friendBrand response from Samsung
Posted .Hello There,
Thank you for your inquiry, we appreciate this. Your inquiry is very important to gauge our products and how to improve further. We only want you to get the best experience using our Samsung products.
Please take time to check on the following information on your appliance:
Specifications and Dimensions:
https://www.samsung.com/us/home-appliances/microwaves/over-the-range/me16k3000as-aa-16-cuft-over-the-range-microwave-stainless-steel-me16k3000as-aa/#specs
Benefits:
https://www.samsung.com/us/home-appliances/microwaves/over-the-range/me16k3000as-aa-16-cuft-over-the-range-microwave-stainless-steel-me16k3000as-aa/#benefits
Setting up your new microwave oven:
https://downloadcenter.samsung.com/content/UM/201712/20171227164806882/2017.12.22_ME16K3000A_AA_EN-MES.pdf
User Manual Pages 10 to 11
You may check this link for future reference to reduce unnecessary https://www.samsung.com/us/home-appliances/microwaves/over-the-range/me16k3000as-aa-16-cuft-over-the-range-microwave-stainless-steel-me16k3000as-aa/#support
Troubleshooting:
https://downloadcenter.samsung.com/content/UM/201712/20171227164806882/2017.12.22_ME16K3000A_AA_EN-MES.pdf
User Manual Page 28
Please take note of your warranty coverage:
ONE (1) YEAR PARTS AND LABOR,
TEN (10) YEARS PARTS WARRANTY FOR MAGNETRON
https://www.samsung.com/us/support/service/warranty/ME16K3000AS/AA
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144696569
Thank you for choosing Samsung. Have a great day.
Joe