Customer Ratings & Reviews
- Model:
- ME16K3000AS
- SKU:
- 4820000
Rating by feature
- Performance
Rating 3.9 out of 5 stars
- Cook Settings
Rating 4.0 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
Customers are saying
Customers express satisfaction with the 1.6 Cu. Ft. Over-the-Range Microwave's ease of use, price, and installation process. Many appreciate its size, performance, and attractive appearance, frequently praising its sleek design and various features. Positive feedback also highlights the microwave's heating speed. However, some customers note that the microwave can be noisy, and the timer functionality has limitations.
This summary was generated by AI based on customer reviews.
Good for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Very happy with it. Has all the features we need.
I would recommend this to a friendGood basic micro
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this Micro to match my Samsung Oven. Was very reasonable and has been working well since I got it. It’s a pretty basic micro, but I only reheat leftovers and make popcorn in it. Happy so far, but know it’s a basic entry level unit.
I would recommend this to a friendNot happy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Button Hard to press, Fan nose, dim light...not happy
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Jeff! I can leave this link (https://bit.ly/2SLfWaL) for you to look over to help you determine if the sounds you're hearing from microwave are normal. ^Jecca
space saver
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice not to use prime counter space for a microwave, its better over the range
I would recommend this to a friendSamsung logo falls off
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've only had the microwave for a few months and the samsung logo fell off just by cleaning it..samsung says since its cosmetic they won't cover it under warranty so I would have to purchase a me logo. Not to happy with the way they handled it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thanks for letting us know about your experience! We appreciate the feedback. ^Jecca
OverTheRange Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does the job, however the keys are a little hard to press.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there NurseNara, I would like to congratulate you on your new Samsung Microwave and thank you for taking the time to post your review. I understand you dislike the keypad. We suggest using the pad of you finger or thumb for the best response. I would also like to forward this information to our design team for future improvements. We welcome you to our family and thank you for choosing Samsung in your home. ^Brad
- Pros mentioned:Ease of use
Clean lines, easy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice match to the stove/oven. This is the first over the stove microwave that I have. Nice product, easy to use
I would recommend this to a friend Good microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks cool and works perfectly. The buttons are a bit unpleasant to press.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Reviewer,
Thank you for providing your feedback regarding our Samsung microwave buttons are a bit unpleasant to press. We apologize for the inconvenience that this brought you. Usually, if the buttons cannot be pressed properly, foreign matter may be caught between the buttons, moisture is on the exterior, or Child lock is activated. On this matter, we may remove the foreign matter and try again. Wipe the moisture from the exterior. Deactivate Child lock.
Please see the below link to learn more about the product:
https://downloadcenter.samsung.com/content/UM/201712/20171227164806882/2017.12.22_ME16K3000A_AA_EN-MES.pdf
For future reference, you may click the link below for troubleshooting guides:
https://www.samsung.com/us/support/search/?query=microwave&referrerPageUrl=https://www.samsung.com/us/support/
You may check this link for future reference to reduce unnecessary repairs over the microwave's lifetime.
https://www.samsung.com/us/support/answer/ANS00062285/
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144288318
Thank you for choosing Samsung. Have a great day.
-Trisha-
- Pros mentioned:Ease of use
Good simple microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is a basic and simple microwave. Perfect for someone that doesn't use a microwave a lot. Works good.
I would recommend this to a friend - Pros mentioned:Performance
gREAT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i HAD THE SAME TYPE OF MICROWAVE BEFORE. iT WORKS GREAT, AND i HAD IT UP AND RUNNING MINUTES AFTER IT WAS INTSTALLED.
I would recommend this to a friend Buttons are hard to use
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t give lt 5 stars since I have a hard time pressing the buttons
I would recommend this to a friendBrand response from Samsung
Posted .Hi there,
Congratulations on your new Samsung Microwave. We are glad to become a part of your kitchen and lives. We welcome you to our family and thank you for choosing Samsung. ^Brad
review
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave but my handle broke off within 4 months of use.
I would recommend this to a friendLasted a little under 2 years
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only lasted 1 year and 8 months. Purchased this microwave in June 2019 and it stopped heating food in February 2021. Contacted Samsung and was told it is out of warranty and I would be charged $120 just to send a repairman to my home in addition to $95 for labor plus any parts needed in repair and taxes. Also contacted a local microwave repair shop and was told the magnetron most likely needs to be replaced and the quoted cost was more than I paid for the microwave. Needles to say it isn’t worth the cost to repair. Wish I purchased the Best Buy geek squad protection do NOT purchase any Samsung appliance without it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there UN28,
I see you are needing assistance with your Samsung Microwave and realize your experience has been less than ideal. The part you are referring to is still under warranty. I would love the opportunity to help. Please contact us at your earliest convenience via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1143180239. We thank you for being a part of the Samsung family. ^Brad
OK for price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.BUTTONS ARE VERY HARD, THATS ABOUT ALL I Can Say, other than ok for price
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Milo,
Thank you for reaching out and sharing your feedback about your microwave. I understand the buttons are very hard and we apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001961/ to guide you on the issue.
Another link that you may find useful is this one https://www.samsung.com/us/support/search/?query=microwave&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as this has all the troubleshooting guides, links, videos, and other resources that you might need for your Samsung microwave.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144238379.
-Noraina
- Pros mentioned:Price
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excelent product for the price Is perfect sizes for over the range
I would recommend this to a friend - Pros mentioned:Price
Great microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it because it was inexpensive, and it’s working great! It looks pretty nice too!
I would recommend this to a friend - Pros mentioned:Price
Good looks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is very good product compared to the price serves the purpose
I would recommend this to a friend - Pros mentioned:Price
Nice affordable microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and reasonably priced product. No issues at all
I would recommend this to a friend - Pros mentioned:Price
Great microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave for the price, have had no problems yet
I would recommend this to a friend - Pros mentioned:Ease of use
Very good microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy install. Control buttons easy to see and use. Very quiet. Cooking time quicker than previous unit.
I would recommend this to a friend
