Customer Ratings & Reviews
- Model:
- ME16K3000AS
- |
- SKU:
- 4820000
Customer reviews
Rating 4.4 out of 5 stars with 2419 reviews
(2,419 customer reviews)Rating by feature
- Performance3.9
Rating 3.9 out of 5 stars
- Cook Settings4.0
Rating 4.0 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers express satisfaction with the 1.6 Cu. Ft. Over-the-Range Microwave's ease of use, price, and installation process. Many appreciate its size, performance, and attractive appearance, frequently praising its sleek design and various features. Positive feedback also highlights the microwave's heating speed. However, some customers note that the microwave can be noisy, and the timer functionality has limitations.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Great at first, but did not last.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.At first this was great microwave. However, after performing a simple cleaning the microwave now heats everything to an unsafe level. The plates get so hot they crack and have caused burns on the fingers . The underlight stopped working and now the lights on the clock interface are burning out. Very disappointed in this product.
No, I would not recommend this to a friendRated 4 out of 5 stars
microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I gave it a 4 because it was shipped to me without the turntable, but otherwise i have not had it long enough to give it a 5
This review is from Samsung - 1.6 Cu. Ft. Over-the-Range Microwave - White
I would recommend this to a friendRated 1 out of 5 stars
Lasted less than two years
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I could have lived with the poor suction and overly loud vent fan however my Samsung model ME16K3000AS over-the-range microwave failed after two years (purchased July 2017, died in October 2019).
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Bill,
Thank you for reaching out. We appreciate your patience in sharing your experience with your microwave. I'm sorry to hear that it failed after two years of use. We would like to help you through this experience.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01207757/ if your microwave is not working.
You can also check this link https://www.samsung.com/us/support/troubleshooting/TSG01001968/ on why your microwave is making unusual noises.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=microwave&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as this has all the troubleshooting guides, videos, links, and other resources that you might need for your microwave.
Also, as per checking your microwave has a one-year warranty for the parts and labor and ten years parts warranty for the magnetron. I recommend you check on this link https://www.samsung.com/us/support/service/warranty/ME16K3000AS/AA for the warranty information.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144213365.
-Noraina
Rated 4 out of 5 stars
Good Microwave for the Price
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave works great but the handle feels loose at the bottom
I would recommend this to a friendRated 5 out of 5 stars
Excellent microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this to combine with my white range in a small apartment. It works excellent! Ventilation system works really good and it helped me save space
This review is from Samsung - 1.6 Cu. Ft. Over-the-Range Microwave - White
I would recommend this to a friendRated 5 out of 5 stars
Performs to expectations
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it for the reputation that Samsung has on other items; Not disappointed. I'm satisfied with it and plan to continue using this brand in future appliances.
This review is from Samsung - 1.6 Cu. Ft. Over-the-Range Microwave - White
I would recommend this to a friendRated 2 out of 5 stars
Okay microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's not a bad microwave I wish it had an LED light and airy the brackets they provide to mount it to the cabinet suck.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Efajardo24,
Thank you for giving us your feedback about the Samsung microwave. Our customer satisfaction is our topmost priority, and we will notate your suggestions regarding LED light and bracket concerns. Right now, we are continuously working to improve our Samsung products.
For further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for choosing Samsung, and have a great day!
Ticket number: 1144239302
^Rainly
Rated 2 out of 5 stars
Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave starts onits own if door isn't closed all the way.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there! We appreciate you taking the time to leave your feedback. I understand that your unit is starting on its own. I know that can be scary and I would like to help you rectify the concern by providing a troubleshooting link. (https://www.samsung.com/us/support/troubleshooting/TSG01001966/#microwave-starts-by-itself-with-no-interaction)
If you find that this information is not helpful regarding your concerns, please feel free to reach out to us via any of the following:
1. Facebook Messenger:  http://m.me/samsungsupport
2. Twitter:  https://twitter.com/messages/compose?recipient_id=18768513
Please use the following ticket number for your reference: 1143976813
Thank you for choosing Samsung. ^Nic
Rated 1 out of 5 stars
VERY DISAPPOINTED
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item was missing parts, some parts were damaged. It was a major undertaking to mount the microwave due to stripped screws (provided) that would know hold the microwave to the cabinet.
No, I would not recommend this to a friendRated 5 out of 5 stars
Missing parts
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Missing parts. I eventually found some piece to accommodate, but it was very frustrating
I would recommend this to a friendRated 4 out of 5 stars
Good Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good microwave with multiple functions. One drawback is no presets and limited buttons.
This review is from Samsung - 1.6 Cu. Ft. Over-the-Range Microwave - White
I would recommend this to a friendBrand response from Samsung
Posted .Thanks, Bill! We're glad you took a moment to tell us about your Samsung microwave. We appreciate you! ^Lena
Rated 5 out of 5 stars
Great Power in a little bit smaller micro
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We were looking for an over the range micro that didn't stick out so far. Was surprised that this one did that AND had more power than the others.
This review is from Samsung - 1.6 Cu. Ft. Over-the-Range Microwave - White
I would recommend this to a friendRated 5 out of 5 stars
Great buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality microwave for very reasonable price...excellent customer service to help with selection of best microwave for built-in space dimensions.
This review is from Samsung - 1.6 Cu. Ft. Over-the-Range Microwave - Black
I would recommend this to a friendRated 4 out of 5 stars
No complaints
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery was a couple of days late. The install was pretty straight forward. So far, so good.
This review is from Samsung - 1.6 Cu. Ft. Over-the-Range Microwave - White
I would recommend this to a friendRated 1 out of 5 stars
Mad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picked up from store took to house when I took it out it was missing all hardwear to hang it, it was already opened and put back on the self without anyone looking at it to make sure all parts were in it...very upset!!!
No, I would not recommend this to a friendRated 5 out of 5 stars
perfect.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works fine no issue. Installation was very hard though.
I would recommend this to a friendRated 5 out of 5 stars
Love it
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had it for over a year now and it's been working 100%. Excellent quality, durable, and top brand.
This review is from Samsung - 1.6 Cu. Ft. Over-the-Range Microwave - White
I would recommend this to a friendRated 5 out of 5 stars
Great price and great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We replaced our over the oven microwave. I researched online at different sites and bought this one. Looks great and very user friendly.
This review is from Samsung - 1.6 Cu. Ft. Over-the-Range Microwave - Black
I would recommend this to a friendRated 5 out of 5 stars
Thanks you!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good microwave. I would purchase it again. No issues with it
I would recommend this to a friendRated 2 out of 5 stars
fast cooking
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Already has rust stain.Touch commands have to be press very hard.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello adilu87,
Thank you for reaching out and sharing your feedback about your Samsung microwave. I understand you're having issues with your microwave as it already has rust stain and touch commands need to be pressed very hard. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/answer/ANS00062285/ for tips on how to clean your microwave.
You can also check this link https://www.samsung.com/us/support/troubleshooting/TSG01001961/ if your microwave control panel does not respond.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=microwave&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung microwave.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144552196.
-Noraina





