Customer Ratings & Reviews
- Model:
- ME16K3000AS
- SKU:
- 4820000
Rating by feature
- Performance
Rating 3.9 out of 5 stars
- Cook Settings
Rating 4.0 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
Customers are saying
Customers express satisfaction with the 1.6 Cu. Ft. Over-the-Range Microwave's ease of use, price, and installation process. Many appreciate its size, performance, and attractive appearance, frequently praising its sleek design and various features. Positive feedback also highlights the microwave's heating speed. However, some customers note that the microwave can be noisy, and the timer functionality has limitations.
This summary was generated by AI based on customer reviews.
Great price and great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We replaced our over the oven microwave. I researched online at different sites and bought this one. Looks great and very user friendly.
I would recommend this to a friendfast cooking
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Already has rust stain.Touch commands have to be press very hard.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello adilu87,
Thank you for reaching out and sharing your feedback about your Samsung microwave. I understand you're having issues with your microwave as it already has rust stain and touch commands need to be pressed very hard. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/answer/ANS00062285/ for tips on how to clean your microwave.
You can also check this link https://www.samsung.com/us/support/troubleshooting/TSG01001961/ if your microwave control panel does not respond.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=microwave&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung microwave.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144552196.
-Noraina
It’s a microwave
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a microwave it does what it supposed to do and that’s that
I would recommend this to a friendGood general use microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A nice middle of the road microwave. Not a ton of features, but plenty for a general use microwave.
I would recommend this to a friendGreat microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The last one I bought was GE and only lasted for a year and a half .. love the Samsung products so thought I would try it ... working great!
I would recommend this to a friendNot a good product
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only had this microwave for little over one year... paint chipping inside and now does not work - when plugged in - immediately blows a fuse - very poorly designed...
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are experiencing issues with your Samsung Microwave. I would love the opportunity to chat and see how we can help. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1142747534. We thank you for being a part of the Samsung family. ^Brad
Work la perfectly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great! Fit perfect and replaced the former unit. Great price too!
I would recommend this to a friendLooks good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I sure I have a lemon. Purchased this and got it installed.... Tested the light, fan all good. Tryed the microwave and it has a timer and lights up but does not heat. I contacted Samsung and they sent a tech out. He's been out twice and issue still isn't fixed....
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Brich12,
Thank you for sharing your feedback. Your satisfaction is our topmost priority and we are glad that you are using a Samsung product. We apologize for the inconvenience of the microwave, not heating. If the microwave isn't starting or heating, the most common reason is in Demo mode.
I highly recommend clicking these links below for a basic troubleshooting guide:
https://www.samsung.com/us/support/troubleshooting/TSG01001963/
For future reference please click on the link below for other troubleshooting guides:
https://www.samsung.com/us/support/search/?query=microwave+not+heating&referrerPageUrl=https://www.samsung.com/us/support/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/ME16K3000AS/AA
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144248312
Thank you for choosing Samsung. Have a great day.
-Trisha-
Best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I highly recommend this microwave love it is perfect
I would recommend this to a friendGood for price
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cooks great. Vent Fan is very loud. Light not very bright. But good enough for price paid.
I would recommend this to a friendBest microwave ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave love it made our life better was tired of the new one that came with our house!
I would recommend this to a friendGreat microwave
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave. Been having it for 6 months with no issues
I would recommend this to a friendMy purchase!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with the purchase and the service I received
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Mynewtv, it makes me so happy to hear you are pleased with your Samsung Microwave. Thank you for sharing with us. We are so thankful to have you in our Samsung family. ^Brad
Just as advertised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looking to replace our old microwave. Found this one at a great price. Runs very quiet
I would recommend this to a friendTurkeys?
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cooks really good, lots of power. Will fit a turkey
I would recommend this to a friendgreat addition
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love my new microwave. So much better than my old one. It has lots of updates too
I would recommend this to a friendGreat microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is replacing the same model we have in white- loved the first one so much we figure why try something different.
I would recommend this to a friendMega power
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.High watts microwave, works great, takes less time to complete reheating compared to small microwaves.
I would recommend this to a friendGreat microwave for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was easy to purchase the salesman was knowledgeable and very helpful. The price was great. I did comparative shopping.
I would recommend this to a friendNice unit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Actually had to return the first one, but a very nice microwave
I would recommend this to a friend
